Business Development Customer Service

Paul D. Oliver

Door no-*, *th Street, Saraswathi Nagar, Thiruninravur. 602024. District Thiruvallur. Tamil Nadu state, India.

Mobile /WhatsApp: +91-737*******

Email: ****.**********@*****.***

Summary

Dynamic professional over 15 years of experience in Sales & Marketing.

6 years of experience in Human relation and

Customer service

.10 years' experience in Office Administration

Experience August 2021 - current

Area Manager - Kiirus Logistics Pvt. Ltd., Aurangabad, India Creating new volumes of business in courier, cargo and logistics, by providing all product wise service's and Contributing in getting FTL and LTL load in cargo. Providing odd ODA location delivery service for incoming Shipment load with actual extra charges and creating new points for business Development. Looking after Import and export shipment business by Air mode.

November 2018 - July 2021

Business Development Manager - GMS Worldwide Express Courier, Aurangabad, India Developing Franchisee network in my region, plus creating collection center’s within cities of my region, Creating new corporate, credit contracts. Credit client's outstanding payments collection. 2016-2018

Marketing & Sales Manager - Perfect Logistics, Aurangabad, India Accomplishing sales and marketing human resources goals through training, scheduling and disciplining employees; developing field sales plan, identifying customer requirements, researching and capitalizing Marketing opportunities, gathering and summarizing data, and providing accurate data through reports. 2012-2016

Manager Marketing- TRACKON Couriers Pvt. Ltd., Aurangabad, India Building up relationship with distribution companies. Keeping careful control over costs. Accomplishing sales and marketing human resources goals through training, scheduling and disciplining employees; developing field sales plan, identifying customer requirements, researching and capitalizing Marketing opportunities, gathering and summarizing data, and providing accurate data through reports. 2010-2012

Secretary to Chairman & M.D - Kamal Group of companies Ltd., DSM Tanzania Handled complete secretarial works - managing calendar, arranging meeting, responding to emails, liaising with government of Dar Es Salaam, travel arrangements, hotel bookings, preparing reports, ensuring all Licenses are renewed on time.

2006 - 2010

Resident Executive -Agil Freight Logistics Pvt. Ltd., Aurangabad, India

• Marketing for various imports and exports related services.

• Negotiated new enquiries, coordinating with shipping line, transportation, custom clearance, Fulfilling port Gate Inn formalities with regards to Import & Export.

• Coordinating with Regional offices - shipping and customers.

• Regular and diligent follow up for outstanding payment and thereby reducing the financial risk for the company.

• Responsible for monthly and annual budgeting for the region.

• Meeting deadlines in effective communication with other departments 1998 - 2006

Manager Marketing- The Professional Courier, Aurangabad, India Monitoring day to day activities of the branch in Waluj Appointing Franchisees at different locations in Aurangabad and Marathwada Responsible for Annual and monthly budgeting for the region. Ensuring best possible service level through the customer service department. Entire coordination with regional and Head office or smooth function. 1996 - 1998

Area Manager - Group-4 Securitas Guarding Ltd., Aurangabad, India Monitoring day to day activities of 3 branch Aurangaad, Jalna and Ahmednagar. Responsible for Recruitment and Training of Guard staff. Development of Guards at different Locations.

Monitoring cash in transit inventory/ Controlling outstanding payments Controlling uniform inventory

1992 - 1996

Branch Manager - Trade Wing Courier, Aurangabad, India Handling sales and Marketing, Customer Service, Administration and operations. 1986 - 1992

Branch Manager - TNT Skypak Pvt. Ltd., Aurangabad, India Monitoring day to day operations, Handling Sales and Marketing, Responsible for outstanding payments.

1982 - 1986

Front Office Assistant - Hotel Aurangabad Ashok (Unit of /TDC), Aurangabad, India Attending incoming / outgoing calls, Currency Exchange, receiving hotel guests at Airport, responsible for

Hotel guest check in and out, ensure best possible service from the office Desk, Handling petty cash. 1980 - 1982

Receptionist - Welcome group Hotel Rama International, Aurangabad, India Attending incoming / outgoing calls, Currency Exchange, receiving hotel guests at Airport, responsible for

Hotel guest check in and out, ensure best possible service from the office Desk, Handling petty cash. Education Skills Achievements

• Appreciation received from Vice President /

Director for outstanding payment collection for

the Region.

• Appreciation from top management towards

commitment to work and Excellent Customer

Service.

Bachelor of Commerce • Team Leadership

(B.Com.) • Problem Solving

BAMU Marathwada University • Proficient at

documentation

of Maharashtra • Excellent team

building and

Communication

Awards

Trainings

• Export Management program conducted by

MSEM Institute of Government of India,

Aurangabad in October 2007.

• Employee of the Month

• Won Excellence Award for Sales & Marketing

• All India Best Marketing employee for Sales

payment

& Outstanding

Passport Details

PASSPORT NUMBER:R4960514 PLACE OF ISSUE: MUMBAI- INDIA DATEOF ISSUE: 18/09/2017 DATE OF EXPIRY: 17/09/2027

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