Operations Supervisor Administrative Assistant

Amanda Gillern

Operations Supervisor

Philadelphia, PA 19146

*************@*****.***

+1-267-***-****

Authorized to work in the US for any employer

Work Experience

Operations Supervisor

Sosuite-Philadelphia, PA

December 2019 to November 2024

Inventory management and resource allocation for a large property management group. Regional Integration Center Coordinator

Office of Emergency Management-Philadelphia, PA

April 2014 to February 2017

Issued notifications to executive leadership and stakeholders during events affecting the city

● Coordinated emergency response between multiple city agencies and partners

● Managed the facilitation of meetings between OEM and liaisons

● Participation in the planning, response, and execution of the city's emergency preparedness activities

Fire Dispatcher

Philadelphia Fire Department-Philadelphia, PA

July 2013 to April 2014

Knowledgeable of the locations and capabilities of the city's fire and rescue equipment as well as the standard operating procedures for dispatching appropriate resources

● Ability to make quick decisions in unpredictable life-critical situations

● Familiar with a structured chain of command and the importance of following directives in a fast and professional manner

Fleet Analyst

PhillyCarShare-Philadelphia, PA

December 2006 to January 2012

orchestrated the distribution of vehicles throughout the city based on usage and partnerships with public and private entities

● Accounting assistant; managed and paid invoices, reconciled accounts, received payments and communicated with vendors

● Administrative Assistant; created newsletters and other correspondence as needed, general office duties

● Marketing Outreach; attended community events to represent the organization and promote new membership & worked with the department director to create new partnerships with other similarly minded organizations

● Fleet logistics; worked in the field transporting new or damaged vehicles and materials as needed Education

Bachelor of Arts in Social Sciences

University of Pittsburgh

2001

Skills

• Bank Reconciliation

• Communication skills

• Typing

• Courier

• Account Reconciliation

• Logistics

• Hotel experience

• Driving

• Accounts Receivable

• OEM

• Dispatching

• General Ledger Reconciliation

• Customer service

• Emergency Management

• Medical terminology

• English

• Front desk

• Computer skills

• Data entry

Certifications and Licenses

Driver's License

July 2024 to July 2028

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