Human Resources Hands-On

Alice-Jane BrownAppiah

HRM/Admin Manager

Address: ** **** ***** ******, ***** Surulere Lagos State, Nigeria, Email: ************@*****.***, Phone: (+234-***-****-306, Gender: Female, Please of Birth: Kano State – Nigeria Linkedin: linkedin.com/in/alice-jane-brown-8140684b

Certified Human Resource Management Generalist (CHRMG), and Executive Administrative Manager with 9+ years of hands-on experience organizing presentations, preparing facility reports, and maintaining confidentiality. I possess an HND in Office Technology and Management, a Human Resources Manager Generalist certificate, a Certificate in Project Management and Social Media Management in view, etc. I want to leverage my wealth of knowledge and experience in your organization.

Objective

A highly organized and detail-oriented professional seeking an Administrative/HRM position where I can leverage my strong communication, organizational, and interpersonal skills to contribute to the efficient management of administrative processes and human resources functions. With experience in office administration, employee relations, and HR support, I aim to help streamline operations, enhance employee engagement, and provide excellent service to both internal teams and external stakeholders. My goal is to grow within a dynamic organization, supporting its strategic objectives while ensuring a positive and productive workplace environment.

Experience

SOB Foundation (Program Coordinator/ Project Manager) 1st February, 2025 to date

Responsible for planning, executive, and monitoring all programs within the organization.

Develop program schedules,

Coordinate with team members and ensure that project goals are met on time within budget

Evaluate effectiveness of each program and generate reports. Kaldi Africa Limited (Admin/HRM) 1st September, 2024 to date

Inspecting the facility.

Check for orders and respond to clients’ calls and emails.

Ensuring all outbound orders are vetted and recorded by security.

Coordinating clients’ deliveries with logistics officers and follow-up.

Sending out communication to clients on updates and new offers.

Ensuring office consumables and cleaning supplies are purchased and maintained.

Working with vendors to ensure adequate levels of necessary supplies at all times.

Ensuring the confidentiality and security of files and filing systems.

Coordinating schedules, organizing general meetings, distributing memos, disseminating information and ensuring that everyone is kept current of necessary company news and information.

Preparing and filing minutes of general meetings.

Organization proper representation at internal and external events.

Registration and renewal of all necessary licenses

Preparing documentation, letters, and contracts for staff and clients where necessary.

Being actively involved in recruitment by preparing job descriptions, posting ads, scheduling interviews, and managing the hiring process

Create and implement effective onboarding plans for new staff

Develop training and development programs

Initiate and coordinate the performance management processes

Management of disciplinary and grievance issues

Creating and maintaining employee records.

Review employment and working conditions and make recommendations to management in line with legal compliance.

Ensure staff satisfaction and welfare.

UMZA International Farms Limited (Executive Assistant to the MD/ Office Manager) 1st March 2018 to April 2024

- Ensure that the company's administrative function is in line with the organizational goal,

- Overseeing office operations, designing and implementing company policies,

- Preparing payroll,

- Maintaining company and client records, and managing staff data

- Ensuring proper filing systems are followed,

- Oversee inventories and help maintain annual budgets.

- Reporting to the Managing Director.

Ipsos Marketing Research & Tee-X Promotion Company (Field Enumerator) 2017 – 2018

- Market Research on products or goods

- Placement and recall of new products to the end users

- Ensure Customer Satisfaction

NEMA Plastic Company Limited (Assistant Marketing Manager) 2015 – 2017

- Assisting in the development, execution, and monitoring of marketing campaigns.

- Conducting market research to identify trends, customer needs, and competition.

- Assisting in the creation of marketing materials such as brochures, newsletters, emails, and social media content.

- Analyzing marketing data to measure the effectiveness of campaigns and strategies, and generating reports.

- Coordinating with internal teams (like sales and product development) and external partners

(such as advertising agencies and vendors).

- Engaging with customers through various channels to enhance customer satisfaction and loyalty.

- Providing administrative support, including scheduling meetings, preparing presentations, and handling correspondence.

IoD Nigeria, Abuja Branch (Assistant Project Officer) April 2015 –, 2016

- Assist in Projects, Handle Logistic and Manage Office

. Professor Iya Abubakar Community Resource Center, Bauchi State. (NYSC) (2014) Administrative Assistant:

- Provides office support services by implementing administrative systems procedures, and policies.

- Assist in scheduling training sessions, and collating and preparation of training reports. Provide support in the conduct of training sessions.

RI & CO Financial Institution Consultant, Kano State (2013 - 2014) Secretary/Administrative Assistant:

- Responsible for enhancing effectiveness by providing information management support to various departments,

- maintaining organizational schedules and maintaining calendars for department personnel

- Arranging meetings, conferences, teleconferences, travel, preparing reports, checking stock to maintain office supplies, placing and expediting orders for supplies

- Verifying receipt of supplies.

- Keep equipment operational by following manufacturer instructions and established procedures.

Kitari Consult Limited, Sani Abacha Way, Kano State – (2009 - 2011) Executive Secretary:

Responsible for supporting high-level executives, management, and other departments, provides administrative and clerical support to departments or individuals, and performs numerous duties.

. Guarantee Trust Bank – Switchboard Officer 2007 – 2009 – Kano State

- Manage incoming and outgoing calls.

- Saved as the branch first point of contact

- Connect calls coming in and out of the Bank Branch. Education

PGD in Human Resource Manager – In View

Higher National Diploma (HND) in Office Technology & Management Kano State Polytechnic, Kano State– (2010 - 2012)

National Diploma (ND) in Secretariat Studies

Kano State Polytechnic, Kano State – (2004 - 2006)

Senior Secondary Certificate Examination (SSCE)

Unity Comprehensive College, Kano State (1993 - 1999)

First School Leaving Certificate Hamdala Nursery and Primary School, Kano State – (1986 - 1991) Training

- Digital Marketing/ Social Media Managers (2024)

- Certified Human Resource Manager Generalist (2022)

- Project Management – (April 2015)

- (2005) Maxim Computer Institution – Information in Data Processing Project

The Role of a Secretary in Office Administration and Management Skills

- Written Communication, Verbal Communication, Time Management, Attention to detail, Problem-Solving, and the ability to work autonomously.

- Core values: Respective, Reliable, Commitment, Dedication, and Integrity

- Core Competencies: Good Communication Skills, Ability to work with a team, strong drive for results, and assertiveness

- Functional Competencies: Ability to carry out multitask, Concept Analyzing, Researching, Planning, and Organize

- Technical Skills: Good use of Microsoft Office (MS. Word, MS. Excel, and PowerPoint) Language

English

Highly proficient in speaking and writing

Hausa

Native Speaker

Personal Qualities and Skills

- Traveling, Reading, Cooking, and Meeting People

Reference

Available on Request.

Contact this candidate