AMY R. HEINAUER
*** ********** *** · Pittsburgh, PA 15234 412-***-**** *******@***.***
PROFESSIONAL SUMMARY
Results-driven project and permitting coordinator with 8+ years of experience in construction, telecom, and utility coordination. Proven track record of managing multimillion-dollar projects, optimizing permitting processes, and driving operational efficiency. Highly collaborative, solutions-focused, and skilled in cross-functional coordination to ensure project success from planning through execution.
CORE COMPETENCIES
• Utility Permitting & Coordination
• Construction Project Management
• Permit Tracking & Dashboards
• Budgeting & Financial Forecasting
• Stakeholder Communication
• e-Builder · Smartsheet · Salesforce
• Microsoft Excel · SharePoint · Teams
PROFESSIONAL EXPERIENCE
Permit Coordinator IV
SRI Telecom / Comcast — Pittsburgh, PA Oct 2022 – Jun 2025
• Managed 400+ utility permits for OSP buildouts across PA & OH; created custom trackers to monitor status and reduce delays.
• Served as key liaison between engineers, pole owners, and internal teams to resolve conflicts and maintain build timelines.
• Developed and delivered weekly dashboard reports and monthly financial forecasts for permit-related activities.
• Played a critical role in process improvements, proposing tools to streamline workflows and enhance reporting accuracy.
• Attended daily construction meetings to provide timely permit updates and troubleshoot potential setbacks.
Project Manager
Hill International Inc. / Allegheny Health Network Jan 2021 – Oct 2022
• Oversaw multiple healthcare construction projects ranging from $100K–$500K at West Penn Hospital.
• Led construction meetings with GCs and stakeholders to ensure alignment with budgets and schedules.
• Managed subcontractor work, purchase orders, and contract agreements using e-Builder.
Project Facilitator
Kossman Development Company Nov 2018 – Jan 2021
• Coordinated bid packages, tracked permits, managed budgets, and procured materials for development projects.
• Maintained project schedules and meeting minutes; facilitated subcontractor communications.
• Oversaw documentation for submittals, RFIs, and inspections, contributing to on-time project delivery.
Document Control Specialist
Walsh Construction Group Nov 2016 – Nov 2018
• Provided administrative and litigation support to regional construction teams and in-house legal staff.
• Tracked project progress, uploaded invoices, managed insurance documentation, and handled union payroll processing.
• Maintained up-to-date data in e-Builder, CmiC, and internal tracking systems for multi-site construction projects.
EDUCATION
Bachelor of Arts in Communication
Point Park University — Pittsburgh, PA May 2011