Social Media Branch Manager

SOCIAL MEDIA

EXPERIENCE

BRANCH

MANAGER –

SENIOR

MANAGER

Bank Al Habib

Limited /

September 2023 -

Present

• Schedule

and

coordinate

meetings,

appointmen

ts, and

maintaining

client

relations

with the

bank.

• Trained 2

sub

ordinates

during a

period of

company

expansion

to ensure

attention to

detail and

adherence

to company

policy.

@Akashkashmalalife

AKASH HYDER KHAWAJA

PROFESSIONAL

ACHIEVEMNTS

Address: B-23, Popular villas Malir

City, Karachi, Pakistan

Email: **********@*******.***

Phone: +923**-*******

LinkedIn /akash-hyder-

khawaja

SKILLS

• Adaptability

• Collaboration

• Ethic Time

• Management

• Handling Pressure

• Leadership

EDUCATION

Master of Economics

University of

Sindh, 2013 - 2015

Bachelors of Arts

University of Sindh

2011 – 2012

HSC-Pre Engineering

BISE Hyderabad

2004 – 2005

SSC-Computer Science

BISE Hyderabad

2002 – 2003

• Professional Bankers Certificate from Institute of bankers Pakistan, associated with CBI (UK), McKinsey Academy (USA)

• Branch Manager with 18+ years of experience of Banking and operations matters, and maintaining the utmost confidentiality.

• Operation Manager Certification program from IBP.

• Passed 15 Computer Based Test of Bank Al Habib Limited. BRANCH MANAGER – SENIOR MANAGER

Bank Al Habib Limited / September 2023 – October 2024

• Schedule and coordinate meetings, appointments, and maintaining client relations with the bank.

• Trained 2 sub ordinates during a period of company expansion to ensure attention to detail and adherence to company policy.

• Cross functional collaborations.

• Strategic business planning and developed new filing and organizational practices, saving the company’s investments

• Maintain utmost discretion when dealing with sensitive topics.

• Internationally transaction processing.

• Team Leadership and motivation to sub ordinates. PERSONAL DETAILS

@Lifewithakashhyde

r

BRANCH MANAGER – VICE PRESIDENT

Dubai Islamic Bank / October 2024 - Present

• Developing and implanting business strategies to achieve the bank’s objective.

• Identifying new business opportunities and building relationship with key clients and stakeholders.

• Strategic business planning and developed new filing and organizational practices, saving the company’s investments

• Overseeing risk management practice to ensure compliance with regulatory requirements and internal policies.

• Leading and managing high-performing teams to achieve business objectives.

• Managing branch staff to achieve business and provide excellent customer care.

BRANCH MANAGER – VICE PRESIDENT

MANAGER OPERATIONS – SENIOR MANAGER

Bank Al Habib Limited / August 2016 – August 2023

• Type documents such as correspondence, drafts, memos, and emails, and prepare reports weekly for management

• Supervise the day-to-day operational functions of the branch including overseeing teller and customer service duties.

• Implanting policy, planning and strategy

• Overseeing budgeting, reporting and auditing

• Perform audits to identify &mitigate operational risk and to ensure on-going adherence with compliance procedures.

• Understanding legal and regulatory documents Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions. CREDIT CONTROLLER

Bank Al Habib Limited/ May 2013 – July 2016

• Collecting debts from company debtors.

• Drive credit loan processing and service initiatives through influence and partnership with internal teams.

• Ensure financial statement spreads and loan approval documents are evaluating new credit requests and providing administrative support.

• Rectification of audit and compliance exceptions. CUSTOMER SERVICE REPRESENTATIVE

Bank Al Habib Limited/ January 2009 – April 2013

• Answer and direct phone calls.

• Plan meetings and take detailed minutes.

• Write and distribute email, correspondence memos, letters, faxes and forms.

• Assist in the preparation of regularly scheduled reports.

• Update and maintain office policies and procedures.

• Order office supplies and research new deals and suppliers.

• Submit and reconcile expense reports

• Complete and maintain daily ledger.

• Handling customer requests and complaints.

• Safe keeping and maintenance of Cheque books and ATM cards.

• Handling remittance and clearing.

• Managing attendance and payroll of the branch.

• Replenishment to Automated Teller Machine.

SKILLS

• Best Speaker Cadet College,

Petaro.

• Languages can speak & write:

English, Urdu & Sindhi.

• Proficient in Windows, MS-

Office, Internet, E-mail

applications.

• Time Management

Bank Al Habib Limited/ May 2013 – July 2016

• Collecting debts from company debtors.

• Drive credit loan processing and service initiatives through influence and partnership with internal teams.

• Ensure financial statement spreads and loan approval documents are evaluating new credit requests and providing administrative support.

• Rectification of audit and compliance exceptions. CUSTOMER SERVICE REPRESENTATIVE

Bank Al Habib Limited/ January 2009 – April 2013

• Answer and direct phone calls.

• Plan meetings and take detailed minutes

• Write and distribute email, correspondence memos, letters, faxes and forms

• Assist in the preparation of regularly scheduled reports

• Update and maintain office policies and procedures

• Order office supplies and research new deals and suppliers

• Submit and reconcile expense reports

• Complete and maintain daily ledger.

• Handling customer requests and complaints.

• Safe keeping and maintenance of Cheque books and ATM cards.

• Handling remittance and clearing.

• Managing attendance and payroll of the branch.

CASHIER

Bank Al Habib Limited/ July 2006 – December 2008

• Assisted customer with sales transaction accurately and efficiently including cash, cheque, card and gateway payments.

• Completed daily cash and credit sales report for supervisors and store manager.

• Created a world class experience for customers using top-notch communication skills.

• Replenishment to Automated Teller Machine.

CUSTOMER SALES REPRESENTATIVE

ALVIA PROMOTIONS INTERNATIONAL CALL CENTRE /Jun. 2006 – Jul. 2006

• The position exists to promote their different schemes on telephone to USA and Canadian customers.

Contact this candidate