Business Development Customer Service

Carrie Mayse

714-***-**** ***********@*****.*** LinkedIn Profile

AREAS OF EXPERTISE

Customer Service Excellence Time Management Quick Decision-Making Flexibility Crisis Management Team Collaboration Multitasking in High-Pressure Environments Interpersonal Communication Conflict Resolution Cultural Sales Leadership Relationship Management Data Analysis Pipeline Development Revenue Forecasts Client Acquisition & Retention Business & Revenue Growth Business Development Pricing Negotiations Lead Generation Territory Management Prospecting Diverse Market Experience

PROFESSIONAL EXPERIENCE

Sales Executive Ardent Fund LLC Newport Beach, CA 2018 – Present

Develops and executes targeted sales strategies to promote and sell a suite of financial products and services, including Merchant Cash Advance, Equipment Financing, Business Lines of Credit, and Working Capital Business Loans, to businesses across various industries

Facilitates loan funding ranging from $5K to $1M by providing businesses with flexible financing solutions while ensuring access to the industry's most competitive working capital rates to support growth and sustainability

Leverages in-depth knowledge of loan services to effectively assess client needs and recommend financial solutions, resulting in increased client satisfaction and retention rates

Cultivates and maintains relationships with key stakeholders, including business owners, financial advisors, and industry professionals, to drive business growth and expand market reach

Manages the end-to-end sales process, from prospecting and lead generation to negotiation and closing to consistently exceed sales targets and drive revenue growth

Provides strategic support to clients in navigating all stages of the loan application and approval process

Remains abreast of industry trends, regulatory changes, and competitor activities to inform sales strategies and adapt to evolving market dynamics

Vice President, Sales Ardent Financing Corp Remote 2014 – 2017

Directed and motivated a high-performing sales team by providing strategic leadership, mentorship, and guidance to drive sales excellence and achieve revenue targets in the working capital loans market

Spearheaded the development and execution of marketing and business development strategies to enhance market presence; Leveraged strategic partnerships to capture new opportunities and expand market share

Authored blogs to maintain brand visibility and credibility; Positioned the organization as a thought leader in the field of working capital loans and financial services

Maintained a strong focus on client satisfaction and retention to ensure exceptional customer service, resulting in a consistently high rating of A on the Better Business Bureau

Generated reporting to provide strategic insights and recommendations to inform decision-making and drive continuous improvement initiatives across sales, marketing, and business development functions

Promoted teamwork and knowledge-sharing to maximize individual and collective performance

Early Career History:

Nordstrom Manager MAC Cosmetics

National Account Manager National Funding

Equity Loan Officer E*TRADE

EDUCATION & LICENSE

Chaffey College, Associate of Arts Degree

Nationwide Mortgage Licensing System, Mortgage Lending License, License #: 151569

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