Inside Sales Executive

DH

HIGHLIGHTS

Engaging, efficient & emotionally

intelligent inside sales specialist

adept at building & nurturing

client relationships in a fast-paced

setting.

Confident team player with strong

ability to connect with customers

over the phone & in person,

translating this personal

connection into formidable sales

outcomes.

Extensive experience in

progressively responsible sales

positions, with a track record of

driving excellent sales results.

EDUCATION &

CREDENTIALS

CYPRESS COLLEGE, Cypress, CA •

Associates Degree, Business

Management

CORE COMPETENCIES

Organizational Skills; track

record of efficient time

management techniques

including planning, scheduling

and delegating. Created and

implemented improved workflow

process that expedited and

enhanced services, eliminated

redundancy, and reduced time to

completion.

Actively seeking a position as a

Inside sales Executive

Within an organization in need of a professional to provide compassionate, adaptable, sales driven

individual with a strong sense of integrity.

Highly motivated, self-directed Sales Executive with years of progressively responsible business experience in

maintaining fast-paced and pivotal programs in dynamic environments. Highly adept at managing through corporate change, economic volatility and competitive markets. Skilled in customer relation building; believes strongly in getting to know unique needs and expectations of customers in order to maximize sales. Proven ability to consistently maintain established relationships with professionals. Established history in strategic planning; able to successfully orchestrate complex projects and generate rapid return on investment. Able to handle projects and meet deadlines under pressure. Strong interpersonal and communication skills, coupled with vision, business acumen, and astute negotiation abilities. Areas of Expertise include but not limited to:

DAWN HEINLEIN

INSIDE SALES EXECUTIVE

Strategic Sales Sales

Presentations

Sales

Forcasting

Account Relations Account Follow-

through

Emotional

Sales

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Resource Management:

consistently employ solutions to

increase communication while

using time efficiently to track and

meet goals.

Personnel Supervision; motivate

professionals and encourage

coordinated efforts based on

project assignments, milestones,

and goals.

Communications; motivate team

members to achieve goals,

resolve interpersonal conflicts,

create positive learning

environment. Proven effective

written and oral communications

including ability to address large

groups.

Customer Service; extremely

sociable and able to put visitors

at ease. Ability to negotiate and

persuade to achieve desired

results.

SERVICE AND MARKETING SKILLS

• Proven record of service success in maintaining and updating product knowledge, strategic business

planning, increasing average dollar sales and

exceeding sales to plan, customer service, and building sales through creative sales strategies.

• Additional sales and business communication abilities include training and motivation, extensive customer relations, ability to work effectively with all team members, education of sales staff, public relations, and developing a loyal customer base.

• Consistently noted by senior management, staff, clients, and customers for detail-oriented management skills, ability to prioritize tasks to accomplish maximum

results, and ability to solve organizational problems with innovative solutions.

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SELECTED EXPERIENCE

FELLOWSHIP SQUARE SENIOR LIVING

SENIOR LIVING SPECIALIST APR 2023-PRESENT

Initially made prospective residents comfortable upon arrival. Asked questions as to what they are needing in a community. Listened carefully to needs and

desires, provided pertinent community information

based on desires. Qualified families with health and financial assessments to aid in finding the perfect apartment based on needs. Created a sense of

urgency with monthly incentives. Assisted with move- in advice and resources. Upon move-in provided

resident welcome packages and checked on them

frequently to make sure move-in went smoothly and

new resident was comfortable. I am a top closer with a personal touch going out of my way for all families to make the transition effortless and pleasant.

VALLE DEL SOL INC * PHOENIX AZ

Employment Specialist OCT 2022-Apr 2023

• Assisted clients with resume building, mock

interviews, provide individual support and guidance for job training and job readiness skills. Works

alongside D.E.S. Vocational Training.

EXPRESS SERVICES * PHOENIX AZ

• Sales Consultant • Dec 2020 – June 2021 (temporary position) Brought in on temporary contract to increase sales of residual programs in challenging area of

HVAC & plumbing maintenance.

• Attained #1 salesperson status for yearly maintenance within 3 months of hire, selling $30K+ per month.

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OLYMPIAN LABS, INC. • PHOENIX, AZ

INSIDE SALES- NATURAL SUPPLEMENTS• 2019 – 2020

• Progressed from managing Domestic Sales for 1/3 of United States to managing entire United States territory in under 12 mos.

• Reversed a 3-year company-wide decline in Domestic Sales as part of 3-person team.

• Brought in $50K+ in sales revenue for October 2020, also gaining personal recognition from CEO for one of the company’s highest-ever single-day sales results. ARRIVIA (FORMERLY I. C. E.) • PHOENIX, AZ

CRUISE TRAVEL AGENT • 2018 – 2019

• Secured 95% of warm sales leads assisting timeshare clients with the booking of cruise excursions.

• Liaised with major cruise lines including Viking, Disney, Princess & Norwegian, enhancing business

development partnerships.

CARING.COM • REMOTE POSITION

FAMILY ADVISOR • 2016 – 2018

• Ranked in top 10 of 80+ Family Advisors within first 6 months.

• Assessed senior clients’ needs over the phone to establish their needs, identify suitable facilities & arrange tours/connections.

• Recognized by management for outstanding sales

performance.

TUFF SPAS • PHOENIX, AZ

SALES REPRESENTATIVE-SPAS • 2015 – 2016

• Managed home show sales for thriving international business

• Closed sales in excess of $50K per show day

BETTER BUSINESS BUREAU • PHOENIX, AZ

SALES ASSOCIATE-ACCREDITATIONS • 2014 – 2015

• Managed sales for accreditation department

• Engaged with local businesses, driving sales of

business accreditation to legitimize their online

presence.

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Contact this candidate