Executive Assistant/HR Coordinator
Resume:
AYAH ALY EL-HEFNY
+20-128-***-**** *.*********@*****.***
Garden Hills, 6th of October, Giza, Egypt
Professional Summary
Multilingual Executive Assistant and Project Manager with over 10 years of experience supporting senior leadership in local and multinational organizations. Proven ability to manage complex calendars, streamline project workflows, and coordinate across culturally diverse teams. Strong background in public relations, business development, and administration. Passionate about efficiency, cross-cultural collaboration, and organizational excellence.
Education
MSc in Marketing Management
International Business School (IBS) / Oxford Brookes University – Budapest, Hungary, 2012
BSc in International Business Administration
Alliant International University – San Diego, USA, 2009 American Diploma
Nefertari American International School – Cairo, Egypt, 2005 Professional Experience
Executive Assistant & Project Manager
Fit for Life for Sustainable Development – Dr. Khaled Habib
Managed executive calendars, scheduled meetings, and coordinated complex travel logistics.
Prepared expense reports and managed correspondence.
Led project planning and execution across departments to ensure timely and budget-friendly delivery.
Monitored project milestones and deliverables, identifying risks and mitigating delays.
Public Relations Officer & Business Developer
Flex Group
Built and maintained a positive public image for the organization.
Organized public relations events and campaigns.
Developed business strategies to increase market reach and visibility. Executive Assistant – Sales
Trans Business for Trading & Distribution
Supported sales leadership with calendar management and document preparation.
Acted as liaison between sales, operations, and external partners. Assistant Director
Voices of Leaders (Spanish enterprise / media agent of British Airways)
Established strategic relationships with government, private sector, academia, and civil society in Egypt.
Contributed to the creation of a business report on Egypt for High Life magazine.
Coordinated editorial and media operations in a multicultural environment. Assistant Director
The Cairo Post – Youm7 Newspaper
Oversaw editorial processes for the online English edition.
Organized the workflow for journalists, editors, social media teams, and IT staff.
Insurance Agent
Oxeva Insurance – Budapest, Hungary
Provided accident insurance consultancy to UK clients.
Ensured high customer satisfaction and accuracy in service delivery. Assistant HR Manager
Bel Air Hotel – Cancun, Mexico
Managed recruitment, employee benefits, dispute resolution, and HR operations.
Assistant Principal & Marketing Director
Cairo British College – Giza, Egypt
Supported the school’s launch and enrollment strategy.
Oversaw marketing initiatives and administrative support to the principal. Assistant to Professor of History
Alliant International University – Mexico City Campus
Provided academic support, managed research materials, and assisted in course administration.
Certifications & Diplomas
Diploma in Human Resources
Diploma in Social Media Strategy
Certified Executive Assistant Skills
Microsoft Office 2010 – Revised 2018
Life Coaching Fundamentals
Introduction to Public Relations
Internet & Social Media Marketing
Complete Social Media Marketing Course
Skills
Executive Support & Scheduling
Project & Time Management
Event Planning
Communication & Public Speaking
Attention to Detail
Problem Solving
Adaptability & Flexibility
Team Collaboration
Microsoft Word, Excel, PowerPoint
Languages
Arabic: Native
English: Fluent
Spanish: Very Good
Interests
Travel Reading Horseback Riding Tennis
References
Available upon request
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