Customer Service Warehouse Associate

Thomas Pirodsky

Encinitas, CA ***** *********@*****.*** 760-***-****

Professional Summary

Experienced administrative and management professional with a strong background in customer service, sales, and office management.

Work Experience

Customer Service / Warehouse Associate

Sivana Spirit Inc., Carlsbad, CA 2020 to 2024

Assembled, packaged, and labeled products to ensure quality and accuracy.

Efficiently picked and transferred orders to maintain workflow and meet customer demands.

Managed shipping and receiving operations, coordinating with carriers and verifying deliveries.

Provided exceptional customer service by addressing inquiries and resolving issues.

Performed light maintenance tasks to keep the warehouse clean and organized.

Client Services Representative

Coast Science LLC, San Diego, CA 2014 to 2020

Processed sales orders using QuickBooks, Salesforce, and PayPal.

Provided client service and resolved customer inquiries/issues.

Expedited shipping and receiving through FedEx and USPS.

Assisted with sales marketing, research, and development.

Assistant Manager

NutriSport Inc., Encinitas, CA 2008 to 2014

Closed sales of sports nutrition products, apparel, and equipment.

Provided customer service, support, product information, and research.

Expedited customer orders, managed inventories, and handled shipping and receiving.

Assisted with new employee orientation, training, and development.

Office Manager

U.S. Security Associates, San Marcos, CA 2006 to 2008

Managed all office operations for a private security company.

Resolved customer/client issues and maintained the employee database.

Administered application and testing processes for applicants.

Hired, trained, scheduled, and supervised security personnel.

Administered all HR programs and paperwork for employees.

Processed employee timecards and payroll, and prepared reports.

Documented office equipment, vehicles, and uniform inventories.

Education

B.A. in Psychology

Hamilton College, Clinton, NY

Skills

Computer Literacy: MS Office (Word, Excel, etc.), QuickBooks, Yardi

Excellent multitasking, and problem-solving abilities

Customer Service

Organizational Skills

Time Management

Communication Skills

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