Experienced Housekeeper Customer Service

Kevin Dent

Baltimore, MD *****

********@*****.***

+1-443-***-****

Professional Summary

Dedicated and experienced housekeeper with over 10 years of experience in providing efficient and comprehensive cleaning services. Adept at maintaining cleanliness and orderliness in both residential and commercial environments.

Willing to relocate to: Elkridge, MD - Towson, MD - Baltimore, MD Work Experience

Cleaning Ambassador

York road improvement district-Baltimore, MD

October 2024 to July 2025

Cleaning streets. Removing graffiti from different area, landscaping, power washing.Collecting bags of trash taking them to dump

Housekeeper

Maryland Science Center-Baltimore, MD

January 2023 to August 2024

Keeps building and property in clean and orderly condition. Performs routine maintenance activities.

Performs heavy cleaning duties.

Sweeps, mops, scrubs, or vacuums floors.

Gathers and empties trash.

Scrubs, sanitizes, and supplies restroom facilities. Dusts furniture, walls, and equipment.

Cleans windows, mirrors, and partitions with soap and other cleansers. Mixes cleaning solutions and chemicals in containers in preparation for cleaning, according to instructions.

Follows procedures for the use of chemical cleaners and power machinery to prevent damage to floors and fixtures.

Cleans and polishes fixtures and furniture.

Custodian/Janitor

Chimes, Inc-Baltimore, MD

November 2021 to December 2023

responsible for maintaining the cleanliness of Chimes facilities by performing routine cleaning tasks like sweeping, mopping, vacuuming floors, emptying trash, sanitizing restrooms, dusting surfaces, cleaning windows, and removing debris, while also ensuring compliance with safety protocols and reporting any maintenance issues to the supervisor

Stock

Walmart-Baltimore, MD

April 2015 to September 2020

Stocking: Stocking shelves, racks, and display units with merchandise Unloading: Unloading trucks and deliveries

Merchandise presentation: Maintaining the sales floor and merchandise presentation by zoning the area, arranging merchandise, and setting up product displays Removing damaged goods: Removing damaged or out-of-date merchandise Pricing and signing: Signing and pricing merchandise according to company policy Customer service: Helping customers find items on their shopping list and answering their questions Inventory controls: Performing inventory controls and maintaining high standards for product freshness and safety

Cleaning: Ensuring aisles are neat and the area is clean Equipment: Operating, repairing, and sanitizing equipment Documentation: Completing required audits, paperwork, logs, and other required documentation Cold chain procedures: Following cold chain procedures when stocking merchandise Monitoring: Monitoring freezer/cooler fans, drains, and doors for proper operation Housekeeping

Hilton Hotel-Baltimore, MD

December 2010 to September 2014

Cleaning guestrooms mid-stay and after departure.

Making beds.

Replacing dirty linens and towels.

Restocking guestroom amenities like toiletries, drinking glasses, and notepads. Removing garbage, recycling, and room service trays. Picking up and returning valet laundry items.

Warehouse Worker

1st Team Agency-Baltimore, MD

February 2004 to June 2009

Loading and unloading packages: Manually lifting and moving packages from trucks, conveyor belts, and pallets to designated areas within the warehouse.

Package scanning and sorting: Accurately scanning package barcodes to identify destination and sorting packages based on location and route.

Conveyor belt operation: Efficiently moving packages along conveyor belts, ensuring proper placement and sorting.

Package labeling: Applying labels to packages as needed to ensure correct delivery information. Quality control: Identifying and reporting damaged or incorrectly labeled packages. Maintaining work area cleanliness: Keeping the warehouse workspace organized and clean. Adhering to safety procedures: Following all safety guidelines including proper lifting techniques and wearing required safety gear.

Dishwasher

Philips-Baltimore, MD

November 2001 to January 2004

Washing dishes by hand and in the dish machine, and sanitizing storage areas Organizing

Loading and organizing dishes into trays for the dishwasher, and stacking, sorting, and storing dishes Maintaining

Keeping the dishwashing area clean and safe, and ensuring dishwashers are in working order Trash removal

Taking trash to the dumpster

Other duties

Assisting with food prep, setting up dish stations, and helping with closing . Education

Diploma

Southern High School-Baltimore, MD

September 1992 to June 1996

Skills

• Cleaning Experience (10+ years)

• Hotel experience

• Commercial Cleaning (10+ years)

• Porter experience

• Custodial Experience (10+ years)

• English

• Materials Handling (10+ years)

• Landscaping

• Custodial experience

• Snow plowing

• Warehouse Experience

• Construction

• Janitorial experience

• Commercial cleaning

• Buffing (4 years)

• Forklift

• Manufacturing (10+ years)

• Load & Unload (10+ years)

• RF Scanner

• Order Picking (10+ years)

• Assembly (10+ years)

• Shipping & Receiving (10+ years)

• Floor Care

• Load & unload

• Leadership

• Packaging (10+ years)

• Pallet Jack

• Industrial cleaning

• Order Picker

• Heavy lifting

• Cleaning

Certifications and Licenses

Driver's License

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