Wealth Management Operations Specialist

Terri Dale

**** **** ***** ***** *****, Bixby, Oklahoma, 74008 - Phone: 940-***-**** Email: **********@***.*** SUMMARY OF QUALIFICATIONS

With over 25 years of experience working in Finance and Accounting, I am an extremely motivated and detail-oriented person with extensive organizational skills and a proven ability to anticipate future needs in a highly demanding, time-sensitive environment. I continually strive to improve my methods of performance and work well in a team-oriented group. Proficient in Microsoft Excel, Powerpoint and Word. I am seeking a challenging position where I am able to utilize my skills with a good quality company.

PROFESSIONAL EXPERIENCE

BOK Financial, Tulsa, Oklahoma

September 2024 to Current Securities Services Operations Specialist / Trade Settlements Shannon Opitz - Wealth Management Services

Responsible for all transactional processing supporting Wealth Management accounts on the Global Plus accounting system. Duties: setting up and maintenance of securities, transactional processing, trade execution and settlement, valuations and reconciliations. Ensures all security transactions and daily processes are completed timely, accurately and within policy guidelines. Balances and reconciles daily transactions between depositories and the Global Plus accounting system. Confirms accurate and timely movements of funds between depositories and institutions.

Trinity Strategic Wealth-Raymond James Financial Services / Allen, Texas / Home Office in Tulsa, Oklahoma January 2024 to August 2024 Branch Associate

Keith Van Dyke - Branch Manager

Duties include: New Client account onboarding, Social Media content updates, Financial Advisors calendar, ACH & Wire Transfers, Client account services and communications and various projects as needed. Was working in the Allen, Texas Office under the Main Branch Office located in Tulsa, Oklahoma. Left Hudson Advisors because my daily commute average became four hours a day. This was a temporary change as I had been planning to move back to my hometown of Tulsa, Oklahoma in August 2024 to be closer to family. Hudson Advisors L.P., Dallas, Texas

May 2003 to January 2024

Associate / Global Markets (10/2013 - 01/2024)

Matt Klein - Managing Director / Global Markets

Duties include: Act as Liason with various banks to ensure settlement instructions related to FX and Interest Rate Derivative trades sent and received in a timely manner. Processing of all Waterfall cash movements that flow through US and European bank accounts which include OTC FX trade conversions of USD, EUR, GBP, CNH & JPY currencies. Manage the FX and IRD Hedge distribution settlements that are paid and received accurately and on time. Work with our audit team, Ernst & Young, to provide Quarterly Trade Reconciliation details with over 30 bank counterparties and hundreds of FX & IR trades. Ensure the daily trade confirmations are matched for FX trades through an Fxall online system and IR trades via signed paper confirmations. Provide KYC (Know your Client) documents for onboarding of each entity with various banks to be set up for trading abilities. Settlements Analyst / Global Markets (07/2008 - 09/2013) Matt Klein - Managing Director / Global Markets

Duties included: Processing daily FX trades for various spot trade invoice payments and waterfalls from US, European & Asian offices. Communicate delivery instructions to the bank through email and match confirmed trades in the online Fxall matching system. Process FX wire requests from various departments with the company. Maintain a spreadsheet of realized hedge gains and losses for FX and IR hedge settlements. Can adapt well in a rapidly changing business environment with demonstrated ability to prioritize tasks and maintain good time-management skills. Past duties have included FX NDF hedge settlements of KRW trades. Cash Management Analyst / Treasury Department (08/2003 - 07/2008) Steve Shearer - SVP / Corporate Treasurer

Duties included: Daily cash reports of all USD bank accounts, reconcilliation of bank accounts for end of day cash position, investing of excess cash into commercial paper and money market investment accounts. Process wires submitted by various departments throughout the company. Processing USD cash movements through structured waterfalls and funding memos submitted by accounting. Submission of Limitted Partner Investor distributions and maintain current wire instructions of each. Other duties included forcasting for future financial positions on some of the smaller Funds and managing their Lines of Credit with the banks. Administrative Assistant / International Accounting & Treasury Department (06/2003 - 08/2003) Per-Magnus Andersson / Int'l Accounting Manager & Steve Shearer - SVP / Corporate Treasurer Int'l Accounting Duties included: Coorinating travel arrangements for manager and team, processing expense reports for payment reimbursement, provide data entry support for accounting, organize structured waterfalls for quarterly reporting and other tasks. Treasury Duties included: Open bank accounts for all USD entities for as needed for cash movements. Administrative Assistant / HR & Risk Management (05/2003 - 06/2003) Brad Cravens / Human Resources & Risk Management

Duties included: Employee benefits, adjusted and prepared billing statements, assisted with healthcare policy changes, performed tasks that support insurance compliance for private clients and company related insurance policies. Backup coverage for Reception Desk. Citibank / American Health and Life, Fort Worth, Texas March 2003 to May 2003

Data Entry Clerk / Insurance Claims Department

Darlene McCusker / Insurance Claims Department

Duties included: Performed data entry functions for input of Citibank check information for insurance on credit cards. Processed batch letters to customers from claims adjusters for various claims requests. Nordstrom - Northeast Mall, Dallas, Texas

November 2001 to March 2003

Sales Associate

Donna Hopper - Store Manager

Duties included: Sales for TBD Womens Clothing department and Handbags department. Other duties include cashier, customer book Audit Inventory of departments and fullfillment of products purchased by online sales. Raymond James Financial Services, Tulsa, Oklahoma

July 2000 to June 2001

Client Service & Administrative Support

Keith Van Dyke - Branch Manager / Gary Stanislawski, Certified Financial Planner Duties included: Served as direct liason of service and communication to all clients and prospective clients. Prepared Annual and Quarterly Reports for Client Review Meetings. Oversaw clients account openings, monthly withdrawals or deposits, disributions, ACH and wire transfers and confirmed statement balances were correct. Completed and submitted forms for various types of account openings such as IRA, Roth IRA Rollovers and Life Insurance applications. Maintained the ACT database for clients. Coordinated calendar appointments, marketing activities and prepared pertinent financial information document packets for Financial Seminars. Handled all incoming and outgoing mail which included mass mailings of flyers for upcoming seminars. American Airlines / The SABRE Group, Tulsa, Oklahoma December 1991 to May 1998

Senior Coverage Programmer / SABRE Midrange Coverage (11/1997 - 05/1998) Manager: Carmine Solitario, Supervisor: Bob O'Dell Came back to work as a contract worker on a temporary basis for system support on SABRE Front-end real-time CCI/Teletype Systems. Duties included: Monitoring systems for normal operation connectivity, reporting outages, problem incident reports to management, perform troubleshooting procedures for teletype hardware as needed. Technical Console Operator / SABRE Midrange Operations (09/1995 - 02/1997) Manager: Carmine Solitario, Supervisor: Bob O'Dell Performed technical systems support for SABRE Midrange on real-time multi-platforms of VAX/VMS, HCC/VOS, MFE, CCI/Teletype, UNIX Intranet (Travelocity) & Windows NT Servers. Performed regular system backup procedures on each operating system, implementation changes to programs within each platform, troubleshooting connectivity problems and system functions including firewall protection and fallback procedures of new implementations installed. Participated in cross-training with the Coverage Programmers as system problems accelerated.

Availability Improvement Project Coordinator / Commercial Availability Systems (01/1995 - 09/1995) Project Manager: Tom Hinchey, Availability Manager: Gary Barbee Assisted Project Manager on Systems Availability Project for the Commercial Real-Time Operations Systems. Utilized MS Project, ABC Flowcharter, MS Word for Windows, MS Excel, IMS, TSO/ISPF, Infoman. Generated reports for various projects and published minutes of the meetings attended. Completed training on Commercial Test Systems for problem determination & resolutions, JES3, IPL Procedures on SYS and SYT, MVS operating systems and utilities, Job Control Language. Assisted with development of recovery procedures. Set-up FOLIO InfoBase for Commercial Coverage Systems (CCS) used to store all of the implementation procedures in one central location online. Tape Console Operator / Commercial Operations (04/1994 - 01/1995) Manager: Joe Sicilia

Provided user requests for tape operations on Commercial and Canadian Main Frame Systems. Performed troubleshooting techniques on IBM, Hitachi and STK tape drives. Operated MVS, JES2 & JES3 terminals related to tape operation functions. Participated in technical console operations training. Systems used were TSO, RMDS and PROFS. Account Service Representative / Cargo Revenue Accounting (04/1992 - 04/1994) Supervisor: Phil Welch

Performed automation procedures of manual daily tasks related to Cargo Accoiunts Receivable & Collections using the Paradox database. Generated payroll for provisional employees. Assisted in collections and customer service duties for delinquent cargo accounts. Ran daily and weekly reports that routed to various levels of management. Customer Service / Credit Card Receivables (02/1992 - 04/1992) Supervisor: Cathy Towne

Generated daily reports of check placements and performed customer service through call rotary contacts. Assisted collectors with processing paperwork for processing PNR's and skip tracing for delinquent credit card accounts. Steno Clerk / Passenger Interline Accounting (12/1991 - 02/1992) Supervisor: Al Ziegler

Performed data entry and other general office support duties for management as needed. Generated daily charts and reports using Paradox, Excel and Sabre (Decs) systems.

Amoco Corporation / Manpower Temp Agency, Tulsa, Oklahoma September 1989 to June 1993

Computer Operator / Tape Library - Full Time (09/1989 - 02/1992) Part Time (11/1992 - 06/1993) Supervisors: Paul Peterson & Ron Buttress

Provided user requests for tape operations on Chicago (CDC) and Tulsa (TDC) main frame systems. Performed troubleshooting and problem resolution techniques on IBM 3420 and 3480 tape drives. Operated VM and JES3 terminals related to tape operation functions. Allen Real Property Services, La Jolla, California June 1988 to August 1989

Administrative Secretary

Manager: Kurt Kaster

Performed office duties for multiple managers related to real estate acquisitions. Responsible for accounts payable/receivable, payroll, office supplies and reception desk. Oversaw details of interior decorators for vacation rental condominiums. Created advertisements, inventory lists and processed incoming payment deposits and refunds as needed. EDUCATION

Rogers State University, Claremore, Oklahoma Tulsa Junior College, Tulsa, Oklahoma Accounting Courses Business Administration

SABRE Group Training, Tulsa, Oklahoma Bryan Institute, Tulsa, Oklahoma Computer operations & Programming Courses Computer Programming Certification

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