Data Entry Customer Relations
Resume:
Tina M. Knisley
*** *. ******* **., *******, OH *5856
***********@*****.***
Objective
To work in the finance and/or administrative fields Skills • Computer: SAP, QuickBooks (desktop and online), Kronos, Microsoft Office Programs (Excel, PowerPoint, Publisher, Access, Word), Peachtree, 123 Pet Software, Child Plus Software, Parish Soft, Maximo, Hot Docs, Tririga, Windebt, and Artiva Software
• Excellent Organizational Skills
• Strong Customer Relations Skills
• Strong Leadership Skills
• Computer and navigation of Windows and Mac operating systems
• Data Entry
• Telephone Answering, 12-Line System
• Word Processing/Typing 60 WPM
• Filing
• Bookkeeping
• Budgeting
• Forecasting
• Excellent Multi-tasking Skills
• Conversion Experience
Education
Business Administration, BS
Minor-Applied Management
Franklin University August 2021
Administrative Technology, AAB
Owens Community College May 2014
Experience Business Manager 2022-Present
St. Mary Parish & School
• Created monthly financial reports for our Finance Council President, Pastor and Principal
• Responsible for all administrative tasks to run our office and school financials
• Process payroll for employees.
• Assist Pastor and Principal to organize fundraisers financially along with tracking the success
• Processed all invoices (AP/AR)
o Creates spreadsheet, entered in invoices, submitted for payment and prepared all invoices to be sent
• Responsible to handle and count all weekend collections as well as uploading the data to our Parish Soft application.
• Responsible and in charge to upkeep the Parish Soft application which holds all of our parishioners data
• Created and modified live reports and built reports within Parish Soft upon request from all supervisors, Pastor and Principal
• Managed all the finances for our school
o Tuition
o State of Ohio Scholarships (Ed Choice/JPSN/Autism) o AP/AR’s
o Budget
Admin/Supervisor/Financial Analyst 2015-2023
Sodexo
• Created weekly flash/budget reports as well as any AR/AP reports as requested.
• Responsible for all administrative tasks to run our office.
• Process payroll for employees.
• Assisted director to organize, tally totals and produce averages of projects for the plant.
• Processed all invoices (created spreadsheet, entered in invoices, submitted for payment and prepared all invoices to be sent to headquarters).
• Created all new spreadsheets to improve efficiency and consistency of all projects.
• Responsible and in charge to upkeep the Maximo application.
• Created and modified live reports and built reports within the application upon request from all supervisors and director.
• Entering, all data for every PM and work order performed
• Extracting necessary data for reports requested by the director.
• Responsible to ensure all PM’s are set at the right frequency to be produced and assigned accordingly to each employee. Administrative and Data Coordinator 2014-2015
HHWP CAC Findlay, Ohio
• Coordinator of all administrative tasks for the Head Start Program.
• Assisted director with projects for all classrooms.
• Created new forms and adjusted old forms to improve efficiency and consistency.
• Responsible to upkeep the program’s Child Plus application.
• Created and modified live reports and built reports within the application upon request from all managers and directors.
• Produces time sheets for employees.
• Involved in many Head Start activities with the children.
• Assisted in creating themes for parties and curricular activities for the children.
Collections Manager/Quality Control 2000-2009
Credit Adjustments Defiance, Ohio
• Assisted the CFO with all operating financial reports.
• Managed 20+ employees
o Creating and running incentive programs
o Handling all hiring and firing of new employees and all HR aspects to run the department.
o Created new forms and adjusted old forms to improve efficiency and consistency.
o Responsible for running the automatic dialer system and its set up with the company’s collections software.
o Created and modified live reports and built reports within the application upon request from all managers and Officers o Produces time sheets for employees.
o Assisted in conversion to new operating system for company References Available Upon Request
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