Business Operations Talent Development, chef and chef manager

Nadine Balbosa

New Orleans, LA ***** +1-504-***-**** **************@*****.***

WWW: LinkedIn/ **************@*****.***

Dynamic CEO and chef with a proven track record in the restaurant business driving substantial growth through strategic visioning and operational excellence. Expert in crisis management and talent development, fostering a positive culture that enhances employee satisfaction. Renowned for building strong client relationships and executing innovative marketing campaigns to elevate brand reputation. CEO/chef, 12/2015 - 03/2025

Island Paradise Restaurant – New Orleans

• Successfully launched and operated a culturally themed restaurant highlighting authentic Trinidadian and Caribbean cuisine.

• Designed and executed a diverse, rotating menu featuring ethnic dishes, fusion creations, and seasonal specials.

• Integrated cultural storytelling through live steel pan music, carnival costume displays, and heritage presentations, enhancing customer engagement and education.

• Built a loyal customer base and strong community presence through unique cultural experiences and personalized service.

• Managed all aspects of business operations, including menu development, staffing, budgeting, and vendor relations.

• Navigated challenges of economic downturns while maintaining quality and cultural integrity.

• Achieved company growth by implementing strategic plans and streamlining operations. Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.

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• Developed key operational initiatives to drive and maintain substantial business growth.

• Enhanced brand reputation with effective marketing campaigns and public relations efforts.

• Created a positive work culture, resulting in increased employee satisfaction and retention rates. Built productive relationships with industry partners and competitors to support strategic business objectives.

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Professional Summary

Work Experience

• Hospitality • Customer service

• Staff management and training • Inventory Management

• Risk management • Clover Restaurant POS system and software

• Time Management • Budget Management

• Planning • Communication

• Conflict Resolution

Princess Town Jr And Secondary High School - Trinidad & Tobago Training & Certification

Courses under the Trinidad and Tobago Ministry of Planning

- Starting and Operating Your Organization

- Project Implementation and Management

Providing hot meals for the West Bank cancer awareness and prevention campaign. Hosted an annual Halloween event providing a safe space and place for our communities' children to enjoy and participate in the festivities

Providing hot meals to the community after the natural disaster Hurricane IDA at no cost Skills

Education

Community service activities

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