Sales Mananger, Customer Care

CURRICULUM VITAE

PERSONAL INFORMATION

PROFESSIONAL SUMMARY

Offering strong foundation in communication and problem solving ready to learn and grow in sales management environment. Brings solid grasp of customer service principles and ability to quickly adapt to new sales strategies and techniques. Ready to use and develop leadership and analytical skills in desired position role. Personable and driven with natural ability to build relationship and motivate teams. Possesses deep understanding of customer behavior and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results. Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets.

SKILLS

Relationship building

Goal setting

Motivational skills

Verbal and written communication

Sales team planning

Client relationship

Sales team training

Market research

Market strategy

WORK HISTORY

Sales manager, customer service, customer care 01/2021 to 2024 Buea, Cameroon

Handled customer relations issues, enabling quick resolution and client satisfaction.

Built long lasting client relationship through excellent customer service and consistent follow-ups.

Developed and implemented sales strategies to drive revenue growth and market penetration.

Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

EDUCATION

Bachelors Degree/Banking and finance (12/2020)

Higher Institute Of Management Studies (HIMS), Buea

HND/Banking and Finance (12/2019)

Higher Institute Of Management Studies (HIMS),Buea

G.C.E Advance Level/ Grammar Education (08/2016)

Inter Comprehensive High School, Great Soppo Buea

G.C.E Ordinary Level/Grammar Education (08/2014)

Inter Comprehensive High School, Great Soppo Buea

LANGUAGES

English - Advanced(a)

French – fair

HOBBIES

Writing

Reading

Travelling

NAME: JULLIETTE NASAKO

DATE OF BIRTH: 26/11/1998

ADDRESS: BUEA, CAMEROON

CONTACT: 682723588

EMAIL ADDRESS: *****************@*****.***

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