Customer Service Inventory Control

Summary

Accomplished Utility /Selector Operator/Recoup with 5 years of warehouse experience and expertise in inventory control, material handling, and operating large machinery. Skilled in using power tools and maintaining a fast, consistent pace. Proficient in assessing customer needs and providing timely solutions. Known for excelling in fast- paced environments that require accuracy and consistency. Strong problem-solving abilities, committed to safety, excellent customer service, and quality assurance. Capable of managing multiple tasks simultaneously with a focus on precision and efficiency. Ready to leverage my skills to contribute effectively in a new role. Experience

Bakelite Synthetics Louisville, KY

Chemical Packout Associate 06/2025 - Present

Driving a stand up or sit down forklift to operate machines with chemicals that put product into sacks or bags. Label as neeeded, glue and stencil sacks, to get trucks out on time.Making sure the product got to the staging area safely and as clean as you can get them . Consistant cleaning areas, using a floor sweeper to clean up dust, cleaning and areas,l that are needed to be vleaned. Also cleaninf using a product called green sweep.Using a crane on the HEXA machine to make HEXA, also rotating even as a Blend Tech; cutting in any product that didnt make it onto the batch it was supoosed to go to . SYCO FOOD SERVICE Louisville, KY

Utility /Selector Operator/Recoup 04/2024 - 09/2025

- Select orders for various food distributions, including freezer, cooler, and dry areas • Recoup damaged boxes to ensure they appear new • Drive pallet jacks (triple jacks and loading jacks) for selection tasks • Manage inventory, conduct pallet audits, and communicate with team daily • Utilize RF Guns for inventory, stock status, and product scanning; operate forklifts and cherry pickers; oversee donations to

UPS Louisville, KY

Shipping and Receiving 07/2023 - 09/2025

- Trained new team members monthly • Scanned and ensured correct package delivery • Increased production line efficiency

• Participated in ongoing job skills training • Operated press machines and lifted over 80 pounds GE Appliances Louisville, KY

Material Handler/ Tugger/ Assembly Line Operator 07/2020 - 09/2025

- Operated assembly line machinery efficiently • Utilized power tools and drove forklift for material handling • Configured advanced equipment like press machines • Lifted items weighing over 75lbs and facilitated product movement • Trained multiple employees on various job tasks

Kroger Louisville, KY

Kroger Cashier/ Deli/Bakery Clerk Deli/Baker Clerk/ Cashier, 07/2017 - 09/2025

- Implemented company policies, procedures, and safety standards to maintain office cleanliness and equipment safety • Provided exceptional customer service to boost satisfaction levels and drive a 50% increase in sales through product promotion • Enhanced skills through participation in management trainings • Processed customer transactions efficiently and accurately • Ensured a positive customer experience through excellent service. Alot of multitasking involved. Deli/Bakery Clerk as well; baking cookies/cakes etc while also frying chicken, slicing meats and cheeses and cooking sides. Skills

Inventory Control, Material Handling, Operating Large Machinery, Power Tools, Customer Service, Problem-Solving, Safety, Sanitation, Time management, RF Scanner, Restaurant experience, Computer literacy, Cherry Picker, Forklift Education

Morehead State University Morehead

05/2023

Shawnee High School Louisville

GED 05/2017

Aviana Akin

502-***-**** **********@*****.*** Louisville, KY Certificates

Forklift Certification

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