Warehouse Operations Manager
Resume:
Sandeep Singh
Atwal Nager
Haibowal
Ludhiana, Punjab.
mailto:***************@*****.****-mail: *******.**.*****@*****.***
Specialization: Operations & Logistics
Career Highlights
16 Years of experience in Logistics, SCM, Operations, Sale-Support, Store, Warehouse Operations and back office management.
Possess experience in Customer Interaction, Stores, Dispatch, Material Planning, Forecasting, E-Mail handling, Order Management, Coordination & execution.
Handling of Team of 50-60 employees.
Summary of Present Work Profile.
Organisation : Fine Bearing & Oil Seal Store.
Location : Ludhiana.
Company Profile : Involved in Importing and distribution of Industrial and agricultural spares.
Designation : Operations and Warehouse Manager.
Duration : Jan 2023 to Present.
Daily dispatch planning based on pending sales orders.
Coordinate with warehouse and logistics department to dispatch material.
Trouble shooting dispatch issues in coordination with warehouse team.
Ensure reconciliation of order booking and dispatch.
Ensure circulation of pending dispatch details to sales.
Ensure dispatch reconciliation with transporters and follow up with them for POD.
Ensure transport payment approval as per rate chart and contract.
Ensure warehouse payment approval as per contract.
Ensure training for all levels of employees in warehouse.
Report warehouse MIS and dispatch and logistics MIS to management on monthly basis.
Review outsourced activities and authenticate the same in intimate to accounts department.
Ensure improvement in each process output.
Ensure stock take is done periodically and report the difference if any to the accounts department.
Suggesting to sales about stock movement for slow stock and dead stock movement.
Selection and appraisal of all back-office executives.
Participate in selection of transporters.
Ensure material inward is done on time and updated on time.
Ensure debit note is raised to accounts department for transporters based on contractual agreement.
Inform the accounts department in case short supply or defective material is identified at the time of inward.
Ensure dispatch acknowledgement traceability is maintained in software and physical hard copy.
Report shortage of stock of material against pending sales orders.
Follow up with purchase department for pending indent items and delivery dates.
Ensure housekeeping in the warehouse.
Ensure BIN CARD updating in warehouse.
Ensure stock RECO with respect to BUSY & WMS (ERP) software.
Ensure receiving of returned materials from customers and updating in BIN CARD and BUSY & WMS (ERP) software & inform to sales and accounts department for the same to take necessary action.
Organisation : Live Eye Surveillance Pvt Ltd.
Location : Meerut Road, Karnal, Haryana.
Company Profile : Involved in US conveinience Stores Surveillance
Designation : ATL (Assistant Team Leader) in QA Deptt.
Duration : Nov 2022 to Dec 2023.
Job Profile :
Handling the team of 15-20 persons involved in monitoring the cameras of over 200 stores in US.
Taking care of preventions from stealing in store by doing announcements.
Getting the reports creation from the PA’s (Process Associates) and approving them in portal and sending the same to different clients on daily basis.
Interaction in US clients related to the CSA (cashier suspicious activities) and getting feedbacks from them.
Organisation : Amartex Industries Limited
Location : Plot No. 365, Industrial Area, Phase 1, Panchkula, Haryana.
Company Profile : Involved in Retail stores of Grocery, FMCG, Textiles,, Household, Footwear & Bakery.
Designation : Commercial and Supply Chain Manager.
Reason of Leaving : Shifted to Karnl.
Job Profile :
Daily Activity of Warehouse and stores & it up keeping.
Smooth function of Inward and outward of inventories including quantity and quality checks and proper stacking of material. Also to get the inventories inwards or outwards after proper entry in ERP.
To maintain MBQs of every item as per the MBQ levels as set by the management.
To make sure that each and every item available at stores and not falling short. Also to raise timely indent of items falling short.
To make deliveries to all stores on time as per the set targeted costing.
Analysis of pending dispatches and fulfill them as soon as possible with merchants or vendors.
Regular inventory audit in warehouse/stores & monthly inventory to be submitted in accounts.
To resolve short-excess supply issues in stores.
To make sure the inventories rotate in prescribed days of backend through category heads.
To make sure every deptt. Follows their SOP / KRA
Organisation : Penta IT Solutions,
Location : Phase 8B, Mohali, Punjab.
Company Profile : Involved in US logistics and freight broking.
Profie : Sales, Operations and Billing.
Duration : Mar 2022 To May 2022.
Reason of Leaving : Company Closed.
Job Profile:
Looking for the shippers (including Drayage) in US for the freight for company’s trucking business.
Looking for the carrier service for the transportation of the customer’s loads..
Sending the carrier packets recd. from the shippers for setups.
Looking after the invoicing for the shipments.
Organisation : Classic Group of Companies
Location : Plot No. 1567, Industrial Area, JLPL Sector-82, Mohali-140308, Punjab.
Company Profile : Involved in Importing, Processing and distribution of Bitumen.
Designation : Asst. Manager, Plant Operations & Production
Duration : Dec 2020 To Feb 2022.
Reason of Leaving : 100% Outstation job.
Job Profile:
Looking after day to day operations of plants at various locations.
Involved in setup of new plants including documentation of land conversion, no pollution certificate, water supply, electricity supply, civil work like preparing foundation and installation of capital equipment, labor, security and staff office, accommodations, toilets, pantry, fencing. Also involved in recruiting and training of labor workers, security and official staff related to production and preparing the reports as desired by the management.
Involved in achieving the production targets on daily and monthly basis and identifying the reasons in case of any delay or non receipt of the set targets.
Keeping record of batch wise production of every plant and consumption of wood, diesel, coal etc. on daily basis.
Interaction with the plant heads and production heads on daily basis for problems being faced and providing all the required materials or solutions for the smooth functioning.
Coordination with the transportation team for the vehicles being reached the plants for loading and ensuring the timely loading of vehicles at each plant.
Handling of stores and Warehouse operations including receipt of material at Warehouse on daily basis, WIP and final production stock.
Organisation : Royal Import Export
Location : Village Chunni, dist. : Fatehgarh Sahib, Punjab.
Company Profile : Involved in Import and Export (FMCG)
Profie : Stores and Wahehouse Manager.
Duration : June 2020 To Nov 2020
Reason of leaving : Better offer received.
Job Profile:
Involved in preparation of the customized software for production and incoming and outgoing stock.
Taking Care of all incoming and outgoing stock and ensuring punching and moving of stock in the package.
Ensuring maintenance of stores and Warehouse.
Keeping track of all production of material (cookies and wafers) batch wise on daily basis and also updating the same in software.
Looking after the loading and unloading of all raw material and logistics.
Issuance of material from stores (physically and in software) on daily basis to production deptts.
Conducting timely audits of the raw material, semi finished and finished stock to ensure accuracy.
Controlling shrinkage and wastage of raw material during production process.
Handling team of production and labor and deputing tasks on daily basis.
Organisation : Busibuds Solutions Pvt. Ltd.
Location: Sector 20, Panchkula, Haryana
Company Profile : Involved in International Process (e-commerce)
Designation : Operations Manager
Duration : Jan 2020 To Mar 2020.
Reason of Leaving : Due to Pandamic
Job Profile:
Manage and direct operations team to achieve business targets.
Keep records of customer interactions, process customer accounts and file documents.
Resolve customer complaints.
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
Organisation : Allengers Medical Systems Ltd., Chandigarh
Location : Head Office, Chandigarh
Designation : Dy. Manager
Duration : Dec - 2006 to Dec 2019
Reason of Leaving : Transfer to Chennai and family reasons.
Company Profile : Worked as Dy. Manager {Sales Administration: Logistics/Sales Support} in M/sAllengers Medical Systems Limited, Chandigarh an ISO-9001-2000 company engaged in the manufacturing and exporting of Medical Diagnostic equipment since, 24th November, 2000 till date.
Job Profile:
Complete handling of Logistics Deptt. and operations (from the receipt of an order till its execution and delivery of material at customer place).
Interaction with customers for pre and post sales requirements & also Interaction & Co-ordination with Sale Personnel, BM’s, ZM’s, Dealers & Branches on National level for the followings : Planning, Execution, critical Outstanding Payments and Payment follow ups.
Responsible for the creation of Buffer of each and every equipment and answerable for con-consumption of finished goods /packed machines (including refurbished machines) at warehouse by the end of every month.
Arrangement and verification of all documents required for the transportation of machines and for lifting back the machines from the field after demonstration or buy back.
Independent follow up with factory towards the dispatch of machines
Issuance of Performa Invoices, Quotation, Specifications and Bank Guarantees.
Working on Export and LC Documentation for the consignment of Nepal & Bhutan. Also coordination with CHAs for the excise clearance and follow up for the shipping documents for the BRC purpose.
Liaison with Atomic Energy Regulatory Board for getting Procurement and License for operating the X-Ray based equipment.
Working on ISO documentation to assist the Senior Manager during external audits.
Preparation of Logistics SOPs and Logistics Manual and working guidelines.
Tele interactions OR Vcs with individuals from different Branches and provide all necessary input for smooth operations.
Material planning of Imported items with Export Department for execution of Export Orders.
Responsible for the issuance of sale invoices through Account Depts. at works.
Attending Production meeting with CMD and factory on monthly basis to review the output and performance of previous month.
Sending of projections and forecast of Govt., Exports and domestic equipmentto factory,for the machines required in next three months, for the production and planning of material on monthly basis.
Follow up with Product Heads at factory for technical aspects for dispatch of machines.
Carry out inductions for the new joiners at PAN India level.
Fully conversant with ERP package.
Organization : Thapson Systems Pvt. Ltd, Karnal.
Designation : Office-Assistant Cum Store Keeping.
Duration : June-2004 – May 2006
Place of Work : Karnal (Haryana).
Reason of leaving : Shifted to Chandigarh.
Company Profile : Authorised Dealers of Xerox and Deals in all office automation Equipment i.e Copier, Faxes, Printers, EPBX etc.
Job Profile:
Attending Customer calls and complaints and allocation of calls to different service engrs.
Sending of spares and other kits to service engrs for attending customer complaints at various locations on daily basis.
Taking care of Seagate transacions& sending Hard disks under warranty to Chennai Head office for Replacement or Repair.
Taking Care of Service Argeements like AMCs and CMCs given to Customer.
Responsible for Achieving Purchase and Sales Targets of the company.
Interaction with Various Suppliers and Vendors for procurement of Spares.
Educational Qualification :
Degree
Year
Institution
Board/
University
Subjects
Class
Matric
1996-97
KendriyaVidyalaya, Sec-31-D, Chandigarh
C.B.S.E
Hindi, English, Maths, Social Studies, Science
Second Class
10 + 2
1998-99
KendriyaVidyaya, Range Hills Estate, Pune.
C.B.S.E
Hindi, English, Accounts, Business Studies, Economics
First Class
B.A
2003-04
Govt. College, Karnal (haryana)
Kurukshetra University
Hindi, English, Punjabi(Elective), Music(Vocal).
First Class
Skills Learned
Teamwork and Leadership Skill
Dedication & Commitment to work & Good analytical Skill
Planning, Execution, Interaction, Coordination, Forecasting, Induction &Training.
Highly proficient in using all MS Office Package and ERP.
Fully Conversant with Internet.
Personal Details:
Date of Birth : 31 December 1980.
Languages Proficiency :
English Speck Read Write
Hindi Speck Read Write
Punjabi Speck Read Write
Current CTC– 5.0L.
Notice Period –2-3 weeks.
Declaration:
I, Sandeep Singh, hereby declare that all the information furnished above is true to the best of my knowledge and belief.
Place:
Date : (Sandeep Singh)
Contact this candidate