Snowdeen Dove
SILVER SPRING, MD 20904
******@***.***
Skills
Executive administrative assistant with over 10 years of comprehensive experienced in office management including, a broad range of clerical and administrative duties which involve exercising control over superior's appointments, preparing complex correspondence, assisting with the completion of detailed research projects, and devising new clerical/administrative procedures to facilitate work assignments and enhance office management. Proficient in Microsoft Office Suite.
Experience
OCTOBER 2018 - PRESENT
PAE, Fairfax, VA - General Office Worker
● Provide administrative support in preparing for Naturalization ceremonies, including the preparation of Oath ceremonies and the printing/distribution of Naturalization certificates
● Entered information from source documents into various automated systems using formatted input screens such as CIS, ELIS and RAILS.
● Respond to email requests for information and access relevant to files
● Assist in the Naturalization retirement process
● Conduct frequent internal quality audits
● Provide support for special projects as assigned Maintain and secure records in accordance with the office established policies and procedures. SEPTEMBER 2013 - MARCH 2017
Iron Mountain formerly known as Recall Information Systems, Landover, MD - Data Entry Specialist/Clerical Assistant
● Managed the data input process
● Managed the internal move data input process
● Keep track of all container inventory transmittals in Citrix
● Data Entry all Medical files into Citrix database
● Research and resolve problems and discrepancies through contact with customers
● Print and mail receipt acknowledgements
2
APRIL 2013 - JUNE 2013
Recall Information Systems, Landover, MD - Clerical Assistant/Data Entry
● Reorganizing of all paper medical files at Providence Hospital
● Updating all paper files to electronic medical records into Citrix database. JANUARY 2013 - APRIL 2013
Office of the Public Defender of Maryland-Kelly Services-Contract Position, Hyattsville, MD - Receptionist/Secretary
● Answered phones
● Served as an Intake Coordinator for the unit
● Processed all new forms of incoming cases
● Entered data into Prolaw database
● Update court cases for Public defenders office
● Keep track of files for all public defender lawyers NOVEMBER 2012 - JANUARY 2013
Recall (at SEIU)-Kelly Services-Contract Position, Rockville, MD - Data Entry Specialist
● Entered documents into Excel and the transfer of information into Citrix database AUGUST 2011 - JUNE 2012
Recall-Kelly Services-Contract Position, Landover, MD - Data Entry
● Data entry of Medical Files into Citrix database APRIL 2013 - JUNE 2013
Dr. Henry Daniels, Washington DC - Office Manager
● Scheduled appointments
● Answer phones
● Maintain office supplies
● Corresponding with subcontractors and vendors
● Verifying patient insurance
● Post payments to includes copays, charges using Health Connect and Medisoft EMR system NOVEMBER 2009 - JANUARY 2010
Recall-Kelly Services-Contract Position, Rockville, MD - Data Entry Specialist
● Reorganizing of all paper medical files at Providence Hospital 3
MARCH 2008 -DECEMBER 2008
Montgomery County Executive Offices-Kelly Services-Contract Position, Rockville, MD - Administrative Assistant
● Tracked all incoming documents and letters that were to be signed by the county executive
● Reconstructed the office filing system
● Typed pleadings for the office of Real Estate
● Located data by using query criteria
● Retrieved data from multiple tables from the state and local government database JANUARY 2006 -DECEMBER 2006
GOW-GAB - Real Estate, Washington DC - Secretary
● Completed correspondence to tenants
● Maintained rental files
● Filed legal documents
● Answered phones inquires
APRIL 2000 -OCTOBER 2005
BAE Systems, Rockville, MD - Secretary
● Assisted executive management with foreign travel scheduling coordination
● Administrative support
● Managed expense reports for executive management
● Gathered research data for projects presentations of findings
● Assisted in preparation of memos, reports and presentations
● Monitored overhead budget and tracking expenditures
● Maintained and submitted timesheets for approval AUGUST 1994 -MARCH 2000
Law Offices of Leonard S. Joyce, Washington DC - Legal Secretary
● Prepared and edited agreements and legal pleadings
● Maintain electronic documents
● Completed correspondence and client billing using Quickbooks
● Receptionist Services
● Scheduled and arranged conferences and meetings
DECEMBER 1989 -JUNE 1993
Blair Joyce & Silva, Washington DC - Legal Secretary
● Assisted in drafting and revising contracts and pleadings
● Completed client billing using Quickbooks
● Organize legal documents for attorneys
4
MARCH 1984 -DECEMBER 1988
Vitro Corporation, Silver Spring, MD - Accounting Clerk
● Processed expense reports
● Reviewed accounts receivable
● Data Entry
Education
Sherwood High School, Olney, MD
Job Related Skills
Proficient in Microsoft suite to include Word, Excel, Powerpoint and Access. Ability to organize and manage multiple projects. Communicating on all levels, Cash handling, EMR, Medical Records, Switchboard, Customer Service, Highly experienced in call center environment as well as administrative. Experienced in Medicare and Medicaid as well as all insurances. Softwares
Microsoft Office, Quickbooks, Medisoft, Medial Manager, Allscripts, Health Connect and Citrix.