Mental Health Psychiatric Technician
Resume:
MARGURET ANTWI-CONEY
Rancho Cucamonga 909-***-**** **********@***.***
OBJECTIVE
I am a new graduate as of August 2025, ready to begin my career in psychiatric technology. My recent completion of the San Bernardino Valley College Psychiatric Technology program has prepared me with current knowledge and hands-on clinical experience to support individuals in forensic, developmental, or psychiatric care settings. Diverse clinical experience in hospital, correctional, school, and home settings. Experienced in behavioral modification, patient observation, and crisis intervention, I have supported individuals with mental health and behavioral challenges as both a behavioral technician and a psychiatric technician student. I thrive as a collaborative team player, committed to delivering exceptional care, upholding the highest standards of safety and ethics, and contributing to the success of a multidisciplinary team. Currently certified as a Nurse Assistant and Home Health Aide, I bring a compassionate and skilled approach to patient care across multiple environments. CLINICAL EXPERIENCE
Psychiatric Technician Student – ARMC
Arrowhead Regional Medical Center – Colton, CA
June 2025 – July 2025
• Assisted in the observation and monitoring of patients with mental health and substance use disorders
• Implemented de-escalation and crisis intervention techniques under RN/MD supervision
• Documented patient behavior, ADLs, and participated in treatment planning sessions
• Collaborated with interdisciplinary teams including psychiatrists, social workers, and therapists
• Maintained safety to ARMC protocol and policy
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Psychiatric Technician Student – California Institution for Women California Department of Corrections and Rehabilitation – Chino, CA March 2025 – May 2025
• Completed 170+ clinical hours providing mental health support within a correctional facility for incarcerated women.
• Observed intake assessments, suicide risk evaluations, and brief therapeutic interventions.
• Observed treatment planning and case consultations with a multidisciplinary team, including psychologists, psychiatrists, and custody staff.
• Observed supported trauma-informed care initiatives addressing issues such as PTSD, substance use, and mood disorders.
• Navigated complex ethical considerations in correctional mental health while maintaining safety, security, and confidentiality.
• Assisted in the observation and monitoring of patients with mental health and substance use disorders
• Implemented de-escalation and crisis intervention techniques under RN/MD supervision
• Maintained proper protocol and safety to CDCR policy
• Documented patient behavior, ADLs, and participated in treatment planning sessions
• Assisted with medication pass and proper protocol per CDCR policy
• Collaborated with interdisciplinary teams including psychiatrists, social workers, and therapists
Psychiatric Technician Student – Patton State Hospital California Department of State Hospitals – Patton, CA February 2025 – March 2025
• Completed 170+ clinical hours in a forensic psychiatric facility serving individuals deemed incompetent to stand trial or not guilty by reason of insanity.
• Provide a basic level of general and psychiatric nursing care to mentally ill and emotionally disturbed clients/patients commensurate with age of clients/patients served.
• Participated in multidisciplinary treatment teams to observe and support patient care planning, psychiatric evaluations, and behavioral interventions.
• Applies mental health principles in establishing effective therapeutic relationships with clients/patients.
• Observed mental status exams, psychosocial assessments, and therapeutic engagement under supervision.
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• Observed clinical therapy sessions in collaboration with staff and acquired comprehensive knowledge of legal regulations governing psychiatric hospitalization and patient rights
• Adhered strictly to HIPAA guidelines and facility protocols regarding patient confidentiality and safety.
• Provided assistance to patients during mealtime, ensuring adherence to dietary guidelines and promoting a supportive environment.
• Experience working in a Forensic and/or Psychiatric setting.
• Experience administrating psychiatric treatments and psychiatric medications.
• Observes clients/patients’ conditions and behavior, noting changes in the interdisciplinary notes.
• Reports significant changes in behavior or health status to the Registered Nurse, the Shift Lead, or other appropriate staff.
• Provides the Registered Nurse with information pertinent to the clients’/patients’ response to nursing care plan interventions
• Records response or lack of response to treatment plan in the prescribed format. Psychiatric Technician Student – California Department of Developmental Services - Canyon Springs
Cathedral City, CA
September 2024 – October 2024
• Completed over 170+ clinical training hours in a secure residential facility serving individuals with developmental disabilities and complex behavioral needs.
• Assisted in implementing individualized behavior support plans and monitored responses to psychiatric medications.
• Assisted with hygiene assistance (under supervision), observed medication administration, and observed crisis de-escalation using nonviolent intervention techniques.
• Observed behavioral incidents, and progress notes in accordance with DDS and facility standards.
• Observed collaborations with interdisciplinary teams, including nursing staff, behavioral specialists, and direct support professionals, to promote client safety and quality of life.
• Gained experience in trauma-informed care and support strategies for individuals dually diagnosed with intellectual disabilities and mental illness.
• Provided assistance to patients during mealtime, ensuring adherence to dietary guidelines and promoting a supportive environment.
• Documented patient behavior, ADLs, and participated in treatment planning sessions
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Psychiatric Technician Student – San G High School San Bernardino, CA
October 2024 – November 2024
• Provide effective instruction for language and academic growth.
• Work with peers to design lessons that meet standards.
• Create an inclusive classroom promoting language and culture.
• Use data to monitor progress and adapt teaching methods.
• Provided 1:1 Applied Behavior Analysis (ABA) therapy to children and adolescents diagnosed with autism spectrum disorder (ASD) school settings.
• Collect and analyze behavioral data (including ABC, frequency, and duration) while ensuring treatment integrity; collaborate with the Teacher and Teacher’s aide to review and adjust programs and necessary
Psychiatric Technician Student – Anderson School
San Bernardino, CA
November 2024 - December 2024
• Provide effective instruction for language and academic growth.
• Work with peers to design lessons that meet standards.
• Create an inclusive classroom promoting language and culture.
• Use data to monitor progress and adapt teaching methods.
• Provided 1:1 Applied Behavior Analysis (ABA) therapy to children and adolescents diagnosed with autism spectrum disorder (ASD) school settings.
• Collect and analyze behavioral data (including ABC, frequency, and duration) while ensuring treatment integrity; collaborate with the Teacher and Teacher’s aide to review and adjust programs and necessary
Registered Behavior Technician (RBT)
ACES ABA – Pomona, CA
February 2024 – November 2024
• Provided 1:1 Applied Behavior Analysis (ABA) therapy to children and adolescents diagnosed with autism spectrum disorder (ASD) in home, school, clinic, and community settings.
• Implemented individualized treatment plans developed by Board Certified Behavior Analysts (BCBAs), focusing on skill acquisition and behavior reduction. 5
• Responsibilities: data collection, implementing ABA programs, behavior reduction strategies, data recording, progress monitoring
• Collaboration: work with BCBA, caregivers, teachers, other staff
• Soft skills: communication, consistency, adaptability, problem-solving
• Utilized evidence-based techniques including discrete trial training (DTT), natural environment teaching (NET), and functional communication training (FCT).
• Maintained RBT certification and adhered to BACB ethical guidelines and HIPAA standards.
• Delivered high quality support instruction to support language development and academic achievement.
• Collect and analyze behavioral data (including ABC, frequency, and duration) while ensuring treatment integrity; collaborate with the BCBA to review and adjust programs on a weekly basis.
• Train and support caregivers and staff on ABA techniques, ensuring consistency of implementation across environments.
Certified Nursing Assistant (CNA)
Villa Mesa Care Center – Upland, CA
October 2023 – February 2024
• Provide daily hands-on care for residents in a skilled nursing facility, including assistance with bathing, dressing, grooming, toileting, and mobility.
• Monitor and document vital signs, intake/output, and changes in resident conditions, reporting promptly to licensed nursing staff.
• Support residents' emotional well-being through compassionate communication and consistent, respectful care.
• Assist with feeding and ensure residents' nutritional needs are met in accordance with care plans.
• Maintain a clean, safe environment and adhere strictly to infection control protocols and HIPAA guidelines.
• Collaborate with interdisciplinary teams to support individualized care plans and ensure high standards of resident-centered care.
Certified Nursing Assistant (CNA)
Jurupa Hills Post Acute – Riverside, CA
August 2023 – October 2023
• Deliver compassionate, hands-on care to residents in a post-acute rehabilitation and long-term care facility.
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• Assist with activities of daily living (ADLs) including bathing, dressing, toileting, ambulation, and feeding.
• Accurately measure and record vital signs, report changes in patient conditions to nursing staff, and support timely interventions.
• Maintain detailed and timely documentation in accordance with facility policies and HIPAA regulations.
• Promote patient dignity, comfort, and safety while supporting rehabilitation goals and individualized care plans.
• Collaborate with RNs, LVNs, therapists, and families to provide holistic, person- centered care and facilitate optimal recovery outcomes. Mortgage Loan Closer & Closing Disclosure Specialist Mutual of Omaha Mortgage – San Diego, CA
September 2019 – April 2022
• Prepare and issue accurate Closing Disclosures (CDs) in compliance with TRID regulations, coordinating with loan officers, processors, title companies, and escrow agents.
• Review final loan documentation to ensure all conditions are met and disclosures align with underwriting and investor guidelines.
• Manage closing pipeline to meet strict deadlines, ensuring timely delivery of closing packages and funding requests.
• Communicate with borrowers, attorneys, and third-party vendors to resolve discrepancies and facilitate smooth closings.
• Perform detailed quality control reviews to minimize post-closing issues and ensure compliance with federal and state lending laws.
• Maintain up-to-date knowledge of mortgage regulations, company policies, and industry best practices to support continuous improvement in the closing process. Mortgage Loan Closer & Closing Disclosure Specialist HomeServices Lending – San Bernardino, CA
August 2014 – September 2019
• Prepare and deliver accurate Closing Disclosures (CDs) in accordance with TRID and RESPA regulations, ensuring transparency and compliance throughout the closing process.
• Review and verify closing documentation for conventional, FHA, VA, and jumbo loans to ensure all underwriting and investor conditions are met.
• Coordinate with title companies, escrow officers, loan officers, and processors to resolve discrepancies and finalize closing packages. 7
• Manage a high-volume closing pipeline while meeting tight funding deadlines and maintaining quality and compliance standards.
• Conduct post-closing audits and collaborate with funding and compliance teams to prevent loan defects and reduce buyback risk.
• Maintain proficiency in Encompass LOS and stay current on evolving federal and state lending regulations impacting the closing process. EDUCATION
Psychiatric Technician Student
San Bernardino Valley College – San Bernardino, CA August 2024 – August 2025
• Engaged in comprehensive coursework and hands-on training in psychiatric and behavioral health care, including mental health assessment, crisis intervention, and therapeutic communication.
• Participated in clinical rotations, providing direct care to individuals with mental health disorders and developmental disabilities in structured environments.
• Assisted in developing and implementing individualized care plans, focusing on patient safety, behavioral management, and emotional support.
• Gained experience in administering medication under supervision, documenting patient progress, and monitoring vital signs.
• Collaborated with multidisciplinary teams to observe and support patient treatment plans, ensuring adherence to ethical and legal standards in patient care.
• Trained in crisis prevention and intervention techniques, including nonviolent crisis intervention (CPI) and de-escalation strategies.
SKILLS
• Crisis Intervention & De-escalation
• Patient Care & Monitoring
• Behavioral Support
• 1:1 ABA implementation
• Behavioral Technician
• Mental Health Assessment
• Medication Administration
• Therapeutic Communication
• Toileting
• Documentation & Reporting
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• Team Collaboration
• Cultural Competency
• Patient Care Assistance
• Vital Signs Monitoring
• Mobility Assistance
• Infection Control
• Patient Safety & Comfort
• Documentation & Reporting
• CPR & First Aid Certified
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