Customer Service Representative
Resume:
Stacy King
Mount Sterling, KY *****
**************@*****.***
I have 2 years experience in the areas of Customer Service Representative and Waitressing. I also have a total of 1 year experience in factories. I am a very hard worker and a very easy learner. I work great with teamwork and also work great by myself. I can multitask and my work area is always organized and clean.
Authorized to work in the US for any employer
Work Experience
Assembly Line Production Worker
Cooper Standard - Mount Sterling, KY
October 2022 to November 2022
• Recorded production process
• Loaded and inspected parts
• Lifted up to 50 pounds
• Ensured job was performed in a clean and safe working environment
• Operated a variety instruments including, routine fastening instruments
• Documented Foreign Object Damage (FOD)
Assembly Line Worker/Machine Operator
KDMK - Mount Sterling, KY
September 2022 to October 2022
• Actively met assembly goals
• Managed and solved issues
• Performed in depth assembly of parts
• Operated Different types of Machines
Machine Operator
KDMK - Mount Sterling, KY
October 2019 to May 2020
• Selecting or modifying components according to measurements and specifications
• Aligning material and putting together parts to build more complex units
• Checking output to ensure the highest quality
• Maintaining equipment in good condition
• Keeping records of production quantities and time
• Reporting on issues, malfunction or defective part
• Operated various machinery
• Operated various machinery
• Managed production lines
Production Worker
KDMK - Mount Sterling, KY
August 2017 to September 2017
Was put on medical leave and I haven't heard anything else back from them Line Worker
KCTS - Mount Sterling, KY
November 2016 to December 2016
Fixed up boxes by hand and by machines
• Followed quality and safety guidelines
• Ensured products were placed into boxes for shipping
• Finalized assembly process
• Assembled kits of conveyor boxes for merchandise
• Operated gauges
Cashier
Speedway LLC - Mount Sterling, KY
March 2016 to July 2016
• Greeted customers
• Assisted customers in finding or ordering merchandise
• Handled customer complaints and concerns
• Received and processed returns
• Rang up purchases
• Counted out cash drawers
• Stocked shelves
CSR - Customer Service Representative
Pizza Hut - Mount Sterling, KY
October 2013 to October 2015
Worked at the cash register by the window taking customers orders in person and on the phone, dealt with cash from customers and the register, fixed customers complaints, made food, was a server on the floor.
• Managed customer accounts
• Greeted customers
• Conducted customer service surveys
• Handled reservations
• Resolved customer issues
• Booked appointments for clients
• Assisted customers via live chat
• Collected and documented orders
• Responded to inquiries and issues
• Responsible for troubleshooting applications
• Operated the cash register
Team Member/Cashier
Pizza Hut - Mount Sterling, KY
October 2013 to October 2015
• Welcomed guests and customers
• Assisted with customer inquiries
• Helped guests and customers find what they are looking for
• Handled guest and customer complaints and concerns
• Handled returns and exchanges
• Handled cash and credit transactions
• Counted cash drawers
• Stocked merchandise
Server
Pizza Hut - Mount Sterling, KY
October 2013 to October 2015
• Worked at a restaurant
• Handled Different numbers of tables daily
• Greeted diners, customers and guests
• Took food and drink orders
• Prepared lunch, dinner and orders
• Served meals
• Checked on diners and customers frequently
• Bussed tables
• Handled money
• Swept, mopped, and prepared for diners, customers and guests Education
High school or equivalent in Nursing Assistant
Bath County High School - Owingsville, KY
August 2009 to May 2012
High school or equivalent
Bath County High School
Skills
• Customer Service Experience (2 years)
• Assembly Line
• Server
• Clean
• Clean Room
• Cleanroom
• Proofreading
• Commercial Cleaning
• English
• Typing
• Machining
• Manufacturing
• Friendliness (10+ years)
• Multi-tasking (5 years)
• Computer Skills (10+ years)
• Teamwork (5 years)
• A Positive Attitude
• Positivity
• Nonverbal Communication
• Self Control
• Assertiveness
• Active Listener
• Writing Skills
• Materials Handling
• Warehouse Experience
• Shipping & Receiving
• Cleaning Experience
• Retail sales
• Sales
• Packaging
• Load & Unload
• Organizational Skills
• Stocking
• Restaurant experience
• Quality inspection
• Merchandising
• Cleaning
• Technical Support
• Assembly
• Quality Assurance
• Communication skills
• Customer service
Awards
Employee of the month
My manager from Pizza Hut was going to choose me for the Employee of the month award but end up stopping the event before she made it official so in that case Ive never received the award! Certifications and Licenses
Driver's License
February 2018 to January 2021
Food Handler Certification
Assessments
Cleaner fit — Proficient
August 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Restaurant manager — Proficient
March 2022
Managing restaurant staff and meeting customer expectations Full results: Proficient
Food safety — Proficient
March 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Retail customer service — Proficient
March 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Working with MS Word documents — Proficient
March 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Front desk agent (hotel) — Proficient
October 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Cooking skills: Basic food preparation — Proficient March 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Call center customer service — Proficient
March 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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