Administrative Assistant Information Technology
Resume:
Kseniya Leonovich
**** ********** ** ******** ** 60025
*******@*****.***
OBJECTIVE:
Seeking to establish a career as administrative assistant where I can apply my educational training using my personal skills while learning new skills and contributing to the company’s success. EDUCATION:
Certification Billing and coding Specialist Exam12/17/2010 Medical billing and coding, 2011, Health Information Technology Certificate, BIR Training Center, Chicago, Illinois, www.birtraining.edu Bachelors of Science, Economics 2004,
Kiev National University Culture & Art, Kiev, Ukraine, www.knukim.edu.ua SKILLS/QUALIFICATIONS:
Able to work with minimal supervision, excellent communication skills, applies attention to details and keeps confidential information secure.
● Bilingual: English, Russian and Ukraine.
● Adapts well to new work situations and flexible.
● Work well independently and as a team member.
● Strong ability to work well under pressure and accurate and efficient.
● Managed receptionist stuff, scheduling, treatment planning, collections, billing, insurance and office management.
● Accurately update and maintain patient records on paper and computer.
● Handled front desk operations, such as answering multiline phone calls and scheduling appointments.
● Greet patients discuss any apparent issues, and prepare patients to meet with doctors.
● Microsoft Office (Word, Excel, Outlook and Power-Point). Electronic medical record (EMR) EXPERIENCE:
Administration assistance of director of nurses
Reliable Home Care Providers
July 2021- May 2025
● Handling phone calls, emails, and other forms of communication with clients, caregivers, and other.
● Develops and maintains an effective information management system.
● Responsible for data entry, utilizing QHR systems and Microsoft Office applications.
● Daily updates of hospitalizations patients, request support documentation for continued medical assistance.
● Schedule and availability reports for laboratories tests for patients.
● Collaborating with insurance companies to provide pre-authorization and approval for patient care.
● Daily contact to medical and doctor offices for provide updated information regarding the patients and care.
Medical Office Administrator/Front Desk
Wellness Medical Center, Niles IL
June 2020- July 2021
• Greeting patients, both in person and over the phone, and providing a positive first impressions
• Scheduling, rescheduling, and confirming appointments, as well as managing patient flow to minimize wait times
• Maintaining accurate patient records, including personal and financial information, and ensuring compliance with privacy regulations
• Answering phones, taking messages, and directing inquiries to the appropriate staff members
• Performing various administrative tasks, such as filing, faxing, and managing correspondence
• Processing payments, collecting co-pays, and handling billing inquiries
• Protecting patient privacy and confidentiality in all interactions and record-keeping
• Assisting with patient registration and insurance verification
• Coordinating with other healthcare professionals and departments
• Handling emergencies and resolving patient issues. Medical Records/Medical Office Administrator
East West Internal Medicine Associate, Wheeling, IL February 2018 –May 2020
● Answering multi lines phone calls and scheduling appointments
● Welcomed patients and alerted nurses and doctors of arriving clients, accepting co-pay payments.
● Assisted the billing department with insurance claims, statements and payments.
● Scan and filled paperwork on patient’s charts with a high degree of accuracy.
● Provided customer service and conflict resolution on a daily basis.
● Trained new personnel in Electronic Medical Records. Caregiver, home attends
Best in Home Services, Northbrook IL
September 2015- February 2018
• Primary duty is to assist my clients with their daily needs, ensuring their well-being and quality of life.
• Assisting with bathing, dressing, grooming, and toileting
• Cleaning, laundry, grocery shopping, and meal preparation
• Administering medications as prescribed and monitoring for side effects
• Driving to appointments, errands, and social activities
• Providing companionship and creating a positive atmosphere
• Helping with transfers, walking, and using mobility aids
• Communicating with healthcare professionals, family members, and advocating for the individual's needs
• Observing and reporting any changes in the individual's health or well-being
• Ensuring the home is free from hazards and promoting independence. Dental Assistant
Illinois Dental Center, Chicago IL, July 2012 to August 2015
● Administered routine patient care and monitoring, including instrument and material setup and sterilization.
● Provided chair-side assistance during clinical treatments, alginate impressions, taking digital x- rays.
● Repaired, adjusted and polished prosthetics. Performed child prophylaxis and sealants.
● Instructing patients on oral hygiene and post operative care.
● Take inventory, stock all supplies, instruments and medications and order supplies.
● Other responsibilities include: performing required laboratory procedures, using four-handed assisting technique and keeping dental equipment in good, clean condition at all times. East West Internal Medicine Associate
Medical Billing and Coding Externship 2011; successfully completed 120 hours
● Welcomed clients and visitors by greeting them, in person or on the telephone
● Scheduled and coordinated appointments for patients; accepted patient payments
● Verified insurance information
● Maintained patient records with confidentiality and discretion Medical Office clerk
Advanced medical center Buffalo Grove, IL October 2009 – October 2010
● Assisted patients answering question and concerns.
● Checked patients in and out for daily appointments.
● Handle the responsibilities of registering patients according to the protocols of health organization.
● Filed lab results, insert new documentations.
Receptionist/Office Clerk
The Shindler Law Firm, Schaumburg, IL, May, 2009/August/2009
● Welcomed clients and visitors by greeting them, in person or on the telephone.
● Transferred call, took messages, answered and referred inquiries; maintained cleanliness
● Managed and maintained law firm’s client files, computer files, and email accounts utilizing MS Office and Q-Law software
● Handled dictation from principal attorney, drafted and prepared letters, emails and other legal documents; processed incoming and outgoing mail, USPS and other carriers. References available upon request
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