Accounts Receivable Senior Manager
Resume:
CURRICULUM – VITAE
CHARANJEET VERMA
**-* & **-A Meera Kunj, Nilothi
Ext. Near Vikas Puri D.A.V.
School NEW DELHI-110041
MOBILE: 997*******
E-MAIL: ********@*****.***
OBJECTIVE:
To explore corporate upcoming challenges with full zeal and enthusiasm, incorporating the latent and potent efficiency in term of knowledge and experience update with current scenario and demand. WORK EXPERIENCE:
CARZONRENT India Pvt. Ltd.
Senior Manager – Account Receivable
October 2023 to Current date
Portfolio Handling: - (Billing & Credit Control)
JOB PROFILE:-
Lead and manage a PAN India team of billing and credit control specialists, providing strategic direction, mentorship, and support to ensure efficient operations.
Oversee end-to-end billing processes, ensuring accurate and timely invoice generation and submission by the 7th of each month, aligned with client contracts and service utilization.
Monitor and drive payment collections across the client base, adhering strictly to credit policies and ensuring collection within defined credit periods.
Maintain updated client account records, perform periodic reconciliations, and ensure prompt communication of updated charges and invoice discrepancies.
Conduct proactive follow-ups with customers to resolve billing issues, reduce outstanding dues, and minimize payment delays.
Collaborate cross-functionally with Sales, Operations, Fleet, and Customer Service teams to ensure seamless accounts receivable processes and issue resolution.
Regularly review aging reports to control >60 days outstanding to <10% of total receivables; focus on reducing bad debt through strategic follow-up and customer engagement.
Manage customer credit limits, risk exposure, and security in coordination with Sales and Finance; ensure credit compliance and assess financial risks.
Implement process improvements and system enhancements to increase billing accuracy, efficiency, and compliance with regulatory requirements.
Analyze billing data and trends to identify areas for improvement, streamline operations, and reduce Days Sales Outstanding (DSO).
Emphasize performance metrics and KPIs, achieving consistent improvements in cash flow, dispute resolution timelines, and overall accounts receivable health. WISE TRAVEL India Pvt. Ltd.
Manager- Credit Control
SEPTEMBER 2015 to
DECEMBER 2020
Portfolio Handling: - (Billing & Collection)
JOB PROFILE:-
Co-ordinate with billing team to deliver the monthly bill to client on time.
Responsible for collecting payments on past due bills
Works closely with the Billing Department for accurate invoicing
Payments follow up with every customer PAN India level as per the credit policy.
Regress follow up with those customers who release payment very late.
Follow up with respective zones (PAN India) for pending duty slips if needed.
Weekly Review of customer outstanding with collection team & Focus on old outstanding to reduce Bad debt.
Reconciliation of outstanding with client account Ledger to share the correct amount to Client’s finance team
Co-ordinate with Client Managers and with branches as per client requirement
Coordinating with cc manager for resolving every query which is related to accounts
Follow up for credit notes clearance with accounts
Coordinating with accounts if customer need balance confirmation.
Ageing: Keeping >60 days outstanding under control, it should not be more than 10% of total Outstanding.
Short/Debit/Credit note or w/off: Monitoring & timely action for adjustment or recovery of on account & pending payments.
Setting credit limits of client and ensuring invoicing as per laid down creditprocedures
Manages credit limits, security and thus exposure with a customer
Supervises risk, checks transactions and validates customer security in coordination with Sales and Finance.
Maintain regular contacts with customers to refine risk assessment and share business prospects. ECOS (India) Mobility & Hospitality Pvt Ltd
Sr. Executive - Credit Control
DECEMBER, 2012 TO SEPTEMBER, 2015
Portfolio Handling:- (Billing & Collection)
JOB PROFILE:-
Co-ordinate with billing team to deliver the monthly bill to client on time.
Billing: Timely delivery of bills to client as per billing cycle.
Collection: Timely collection from client as per the terms of agreement
Meeting with client for resolve the query in bills, and make them understand about the different packages in different duty.
Ageing: Keeping >60 days outstanding under control, it should not be more than 10% of total Outstanding.
Short/Debit/Credit note or w/off: Monitoring & timely action for adjustment or recovery of on account & pending payments.
Setting credit limits of client and ensuring invoicing as per laid down credit procedures
Manages credit limits, security and thus exposure with a customer
Supervises risk, checks transactions and validates customer security in coordination with Sales and Finance.
Maintain regular contacts with customers to refine risk assessment and share business prospects.
Providing MIS to management on weekly basis.
ACCURATE INVESTIGATE PVT. LTD.
COLLECTION & RECOVERY MANAGER,
2011 JUNE TO 2012 DEC
Portfolio Handling:-
(HDFC Bank- Cards Slab-1, Slab-3,, PL & Two Wheeler Bkt-2)
(TATA Capital Auto Recovery)
JOB PROFILE: To deliver the delinquency targets.
To set processes and Systems & Monitor activities.
Managing the total book size of Rs. 50crores with 6500 accounts of Delhi & NCR
Taking Collection review from 5-Team Leader, 30 collection executives, 5Tracer & 15 Telecaller
Check the code of conduct of field executive, daily interact with all team, train & motivate them about the target
Workings on Skip cases by tracing throw various sites.
Working under company policy to follow the legal activities for delinquent customers
Co-ordination with Bankers, Operation & all other departments for Settlement letter or otheractivities.
Making strategy, set the long term goals, and provided MIS to management team.
Manage all the cash collected in field, reach in BANK on time, and maintain the collection register on daily basis.
Initiate Legal Notice to RTP Cases & Manage the conciliation Camp in various Branches in all over Delhi & NCR
Work on the REPO order & recover the vehicles from customer’s place with the help of legal Process.
Reporting to Agency Owner
NEXUS OUTSOURCING LTD.(AIRCEL, TATA Telecom Retention & Collection) HNI & SME
TEAM MANAGER, APRIL 2004 TO JUNE 2011
JOB PROFILE:
Managing the total book size of Rs.1crores with 7500 live accounts of Delhi & ncr
To deliver the delinquency targets.
To set processes and Systems & Monitor activities.
Taking Collection review from 2-Team Leader, 30 collection executives & 15 Telecaller
Check the code of conduct of field executive, daily interact with all team, train & motivate them about the target
Reconciliation & sending proper information to customer about individual accounts.
Working under company policy to follow the legal activities for delinquent customers
Co-ordination with ICRM, Operation & all other departments for better service to customer.
Making strategy, set the long term goals, provided MIS to management team.
Manage all the cash collected in field, reach in FC on time, and maintain the collection register on daily basis.
To solve the customer query and assist the customer in any matter which is related to the collection process.
Reporting to Collection Manager
EDUCATION QUALIFICATION:
.
Graduate from Delhi University in (2001).
Senior Secondary from CBSE in (1998).
High Secondary from CBSE in (1996).
TECHNICAL QUALIFICATION:
Electrical Engineering (PUSA Institute) in 2000. ADDITIONAL QUALIFICATION:
One years Training from NIS (weekly basis).
Six month course in MS Office from Sharp institute of computer.
ALL internet based activities.
LANGUAGE KNOWS:
English, Hindi & Punjabi
HOBBIES:
Listening to music
Traveling
Interacting with the new people
PERSONAL DETAILS:
Father’s Name : Mr. J. C. Verma
Date of Birth : 26th Feb 1980
Marital Status : Married
Gender : Male
Nationality : Indian
Date :
Place : (CHARANJEET VERMA)
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