TINA JARRARD
Jacksonville, FL *****
***********@*******.***
Professional Summary
Dedicated professional with proven performance in management, leadership and communication. Detail- oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Work Experience
Sales Associate
Present Old Navy-Jacksonville, FL
November 2024 to November 2024
Greeted customers warmly and offered assistance.
• Kept work area clean, organized and free of clutter at all times.
• Operated cash register and POS to handle purchases, refunds,
• and exchanges for customers.
Assisted customers with product selection to ensure customer
• satisfaction.
Performed cleaning tasks, keeping store neat and organized.
• Handled customer complaints and inquiries in a courteous and
• efficient manner.
Custodial Cleaner (Government Resource
Contracting)-Jacksonville, FL
January 2022 to January 2022
Performed daily cleaning and sanitation duties in assigned areas,
• including vacuuming, mopping, dusting, and polishing furniture. Safely handled cleaning chemicals to comply with guidelines and
• procedures.
Demonstrated excellent time management skills by efficiently
• completing all tasks within specified deadlines. Stocked individual rooms and common areas with proper
• supplies.
Demonstrated professionalism at all times while interacting with
• customers and colleagues.
Communicated with clients to determine specific areas needing
• deep and detailed cleaning.
Maintained safety standards by adhering to established
• protocols for the use of chemical cleaners and power equipment. Senior Claims Processor
2005 Prudential Insurance-Jacksonville, FL
February 1989 to June 1989
Provided guidance and support to junior staff members on
• matters related to claims processing procedures. Education
High School Diploma
Churchland high school-Portsmouth, VA
June 1982 to June 1982
Skills
• documents related to processed claims for easy retrieval when needed. Handled multi-line telephone system; average of 65 to 75 calls
• Cash handling
• Teamwork and collaboration
• Reliable and punctual
• payments made by insurer or claimant along with any outstanding balances owed. Interfaced regularly with customers via phone or email in order
• Excellent communication skills
• Professional demeanor
• Communication skills
• Generated comprehensive financial summaries detailing
• to obtain additional information necessary for claim resolution. Drafted detailed internal audit reports outlining discrepancies
• Multi-tasking strength
• and coding software.
• Time management
• POS
• Customer service
• found during review process and recommended corrective action plans as needed. Developed effective strategies for resolving difficult customer
• daily. Processed medical claims and reviewed policy bennefits via CPT
• Problem-solving
• inquiries in a timely manner. Developed an efficient filing system which organized paper
• Inventory control
• Medical Claims
Certifications and Licenses
Driver's License
Additional Information
Work for JJL p to process server company summons. Manage 5 servers,intered summons information,made trips to Nassau,clay, Court houses to drop off pick up served summons and new cases.