Customer Service Team Members
Resume:
Chelsie Caudill
Lexington, KY *****
***************@*****.***
Professional Summary
Proven experience with working in the customer service industry of 8 years. Ability to work with diverse populations under extreme conditions. Ability to be flexible and accept change and adversity. Open minded and work as a team player and hold other members of the team accountable. Experience with working in housekeeping, factories and at restaurants. Willing to relocate to: Lexington, KY - Georgetown, KY - Richmond, KY Authorized to work in the US for any employer
Work Experience
House Cleaner
self employeed-Mount Sterling, KY
February 2018 to Present
• Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces
• Maintained high standards of cleanliness and attention to detail in all assigned tasks
• Managed and prioritized workload efficiently to ensure timely completion of cleaning assignments
• Utilized various cleaning tools and equipment effectively to achieve optimal results
• Communicated effectively with team members to coordinate schedules and ensure smooth workflow
• Implemented efficient organizational systems for supplies and equipment inventory management
• Provided exceptional customer service by addressing client concerns promptly and professionally
• Collaborated with clients to understand their specific cleaning needs and preferences
• Followed established safety protocols while handling cleaning chemicals and operating machinery
• Fostered positive relationships with clients through friendly demeanor and reliable service delivery Janitor
Vestis-Lexington, KY
September 2024 to August 2025
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and regulations
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Collaborated with team members to coordinate cleaning schedules for optimal efficiency
• Responded to immediate cleaning needs such as spills or accidents in a timely manner
• Followed safety protocols while handling hazardous materials and chemicals
• Collaborated with maintenance staff to address facility maintenance issues promptly
• Performed routine maintenance tasks such as changing light bulbs or repairing minor facility issues
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
Temporary Worker
Staffmark-Mount Sterling, KY
May 2013 to October 2018
Work through temp services
Assembly Line Worker
Summit Polymers-Mount Sterling, KY
March 2014 to October 2014
• Operated assembly line machinery and equipment to assemble products according to specifications
• Performed quality checks on finished products to ensure they meet company standards
• Collaborated with team members to achieve daily production targets and maintain workflow efficiency
• Followed safety protocols and maintained a clean and organized work area at all times
• Identified and resolved any issues or malfunctions in the assembly line process, minimizing downtime
• Maintained accurate records of production output, including quantity produced and any defects found
• Utilized hand tools, power tools, and measuring instruments as required for specific tasks
• Worked closely with supervisors to prioritize tasks based on production schedules
• Maintained a high level of attention-to-detail while working at a fast pace Waitress
Harvest Diner-Jeffersonville, KY
May 2009 to August 2010
Small town diner
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
• Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
Education
Cybersecurity (University)
Post University-Remote
April 2025 to Present
High school diploma
Montgomery County High School-Mount Sterling, KY
August 2009 to January 2014
Skills
• Residential Cleaning - Residential cleaning experience (3-5 years)
• Microsoft Office
• Labeling
• Residential dishwashers
• Custodial experience (1 year)
• Busser
• Household dishwashing
• Brooms
• Writing skills
• Dusting
• Bed making
• Squeegees
• Trash removal
• Commercial Cleaning (1 year)
• Dustpans
• Assembly
• Industrial cleaning rags
• Kitchen Experience (2 years)
• Apartment housekeeping
• Household spot cleaning
• Space optimization
• Research
• Cleaning sponges
• Mopping
• Hazardous materials management
• Sweeping
• Cooking
• Vacuuming
• Computer skills
• Residential window cleaning
• Townhouse housekeeping
• Food Service
• Home filing system
• Cleaning Experience
• AI
• Refrigerator cleaning
• Single-family home housekeeping
• Cleaning buckets
• Mirror cleaning
• Communication skills
• Air drying clothes
• Organizing storage areas
• Serving Experience
• Laundry drying
• Industrial cleaning
• Household inventory management
• Vacuum cleaners
• Ladder use
• Scrub brushes
• Microsoft Word
• Dishwashing (2 years)
• Mops
• Cleaning (6 years)
• Manufacturing
• Sanitation
• Laundry ironing
• Janitorial experience
• Storage solutions
• Household surface disinfection
• Customer service
• Restaurant Experience (2 years)
• Laundry washing
• Laundry
• Grammar Experience
• Microsoft Powerpoint
• Floor polishers
• Carpet cleaning chemicals
• Residential housekeeping
• Bed linen changing
• Incident Reporting
• Cleaning carts
• Steam cleaners
• Oven cleaning
Certifications and Licenses
Food Handler Certification
Driver's License
July 2025 to July 2029
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