ARUN KUMAR.G
*************@*****.***
Address : Arkere,Bangalore -76
Summary:
Automation Manager QA Leader GenAI Product Quality Assurance Specialist with 16+ years of experience driving enterprise-wide QA strategy, building automation frameworks, and ensuring product excellence in AI/ML and GenAI-powered solutions. Proven expertise in aligning QA practices with Agile + DevOps, scaling automation, and delivering high-quality products with faster time-to-market. SKILLS:
Category Skills/Practices
Certification ISTQB Advanced Test Manager Certification Quality & Improvement Root Cause/Corrective Action, Process Improvement, Quality Metrics & Reporting, Custom Reporting Tools Team & Leadership Communication, Decision Analysis, Learning, Training/Mentoring
Testing Approaches Performance Testing, Test Automation, Exploratory Testing,Functional Testing and all kinds of testing Methodologies Agile Methodologies,Waterfall
Product Contribution New Ideas to the Product
Management Defect Management, Problem-Solving
Test Automation Frameworks WebdriverIO, Selenium WebDriver, Playwright, TestNG,Appim,Robotm
Programming/Scripting Java, JavaScript
API Testing Postman,RestAssred,Karate
Test Management JIRA,Xray,Mantis,BugZilla,Microsoft Azure Performance Testing JMeter, K6
I/CD & SCM Jenkins, GIT
Cloud AWS
Telecom & Mobile Testing STK (Sim Tool Kit), IVR, USSD, SIM (2G/3G/4G/5G), Mobile Network Testing
IoT Testing IoT Testing with Fleet based
Core Skills QA Leadership Test Automation Strategy CI/CD DevOps WebdriverIO Selenium Playwright API Testing Performance Testing GenAI QA AI/ML Model Testing Prompt Engineering QA Automation
Frameworks Quality Governance
Quality Manager May 2020 - Apr 2024
Hanatech Solutions Pvt Ltd
key objectives:
● Define and establish comprehensive QA strategies, policies, and procedures that align with business goals and industry best practices. Ensure that QA processes are scalable and adaptable to various project requirements and timelines.
● Lead, mentor, and manage a team of QA engineers, fostering a culture of continuous improvement, collaboration, and high performance. Provide training and development opportunities to enhance the skills and knowledge of the QA team.
● Oversee the creation and execution of detailed test plans, test cases, and test scripts to ensure thorough testing of all software products. Ensure that testing activities cover all aspects of quality, including functionality, performance, security, usability, and compliance. Allocate resources e ectively to meet project deadlines and quality objectives, balancing workload and priorities within the QA team. Monitor project progress, address issues, and ensure that testing milestones are achieved on schedule.
● Collaborate with cross-functional teams, including development, product management, and operations, to ensure alignment on quality goals and requirements.
● Ensure that QA processes comply with industry standards, regulatory requirements, and company policies
● Focus on understanding and meeting customer expectations for product quality and reliability.
● Worked on Jmeter tool for the performance testing with API and web applications
● Led end-to-end testing of a Bitcoin payment gateway for e-commerce platforms. Accomplishments:
● Developed and implemented a comprehensive QA strategy that led to a 40% reduction in defect rates and a 30% improvement in overall product quality.
● Standardized QA processes across multiple projects, resulting in consistent quality and faster time-to-market.
● Built and managed a high-performing QA team, reducing turnover by 20% and increasing team satisfaction scores through targeted training and mentorship programs
● Spearheaded the adoption of test automation tools and frameworks, increasing test coverage by 50% and reducing regression testing time by 60%.
● Established key quality metrics and reporting dashboards, providing stakeholders with real-time insights into testing progress, defect status, and overall product quality.
● Collected and analyzed customer feedback to identify quality issues and drive improvements, resulting in a more user-friendly product. Led QA e orts for multiple high-impact projects, ensuring on-time delivery with high-quality standards and zero critical defects post-launch. Managed QA for complex, large-scale software deployments, coordinating e orts across distributed teams and ensuring seamless integration Sr.Tech Lead-QA Jul 2014 - May 2020
Datamatics(Techjini Solutions)
Key Objectives:
● Develop and implement comprehensive QA strategies, methodologies, and processes to ensure software quality
● Plan and oversee the execution of test plans, test cases, and testing activities.
● Continuously improve QA processes based on feedback and industry best practices.
● Lead and mentor QA team members, providing guidance, support, and professional development
● Allocate resources e ectively to meet project deadlines and quality goals. Collaborate with cross-functional teams, including development, product management, and operations, to ensure alignment on quality objectives and requirements.
● Communicate e ectively with stakeholders to provide updates on QA activities, risks, and issues.
● Advocate for and implement test automation strategies to increase e ciency and coverage.
● De ne and track key quality metrics to measure the e ectiveness of QA activities. Accomplishments
● Successfully designed and executed comprehensive QA strategies that led to a 30% reduction in defect rates.
● Introduced and standardized QA methodologies across multiple projects, resulting in consistent and improved quality outcomes.
● Built and mentored a high-performing QA team, reducing turnover rates by 25% and increasing team satisfaction scores.
● Conducted regular training sessions and workshops, enhancing the technical skills and proficiency of team members in automation and manual testing.
● Spearheaded the adoption of advanced test automation frameworks, leading to a 50% increase in test coverage and a 40% reduction in regression testing time.
● Established and tracked key quality metrics, providing actionable insights that drove continuous improvement in the QA process.
● Delivered complex projects with zero critical defects post-launch, enhancing the company’s reputation for quality and reliability. Introduced innovative testing tools and techniques, staying ahead of industry trends and continuously improving the QA process.
Module Lead-QA Jun 2010 - Jun 2014
Obopay Mobile Technology
Key Objectives:
● Develop and execute detailed test plans and test cases for assigned modules.
● Ensure thorough testing of software modules, including functional, regression, performance, and security testing.
● Lead and manage a team of QA engineers focused on speci c modules. Provide guidance, support, and mentorship to team members to enhance their skills and performance.
● Work closely with development teams, product managers, and other stakeholders to understand module requirements and ensure alignment on quality objectives.
● De ne and monitor key quality metrics speci c to the modules. Analyze test results and generate reports to provide insights into the quality status of the modules.
● Stay updated with the latest trends and advancements in software testing and apply relevant improvements.
● Worked on Load Runner for the WAP,API and web Applications Accomplishments
● Mentored and trained junior QA engineers, resulting in improved team performance and faster onboarding of new team members. Fostered a collaborative team environment, enhancing communication and cooperation between QA and development teams.
● Facilitated regular cross-functional meetings to discuss quality goals, testing progress, and risk mitigation strategies.
● Ensured QA processes for modules complied with industry standards and regulatory requirements, achieving successful audits and certification.
● Delivered multiple high-impact projects on time and with high quality, receiving commendations from management and clients. Managed QA for complex modules in large-scale projects, ensuring smooth integration and functionality across the software system. QA Engineer Mar 2008 - Jun 2010
Techjini Solutions
Key Objectives:
●
● Verify defect xes and perform regression testing to ensure resolved issues do not reoccur.
● Work closely with developers, product managers, and other stakeholders to understand requirements and provide feedback on quality issues. Provide regular updates on testing status, risks, and issues to the CEO,CTO and other stakeholders.
● Reduced defect leakage to production by 30% through rigorous testing and e ective communication with the development team.
● Generated detailed testing reports and dashboards, giving stakeholders real-time visibility into testing progress and quality status.
● Worked Multiple projects at a time
● Worked on Andriod,IOS and Blackberry Mobile application AWARDS
● Technical Pro Award Techjini Solutions
● Best Project Team Techjini Solutions
● OneMan Army Award Techjini Solutions
EDUCATION
● M.SC (IT) -Master of Science in Information Technology Kuvempu University Dec 2011 - Jan 2013
● BCA -Bachelor of Computer Application Bosco Institute of Information Technology Jun 2003 - Jun 2006 Domain Expertise:
S.No Domain
1 Fintech
2 Binary Options Trading
3 BFSI
4 Prepaid Card
5 Card Payment
6 Ecommerce
7 Real Estate
8 Health Care
9 Stock Market
10 Mutual Fund
11 Insurance
12 Fleet
13 Mobile Money
14 Loan(Loan Against Share)