Customer Care Property Management

To Whom it may concern

Dear Hiring Manager,

With over eight years of experience in property management and financial operations, I bring a unique blend of leadership, organization, and customer care that fuels community success and operational efficiency. My progression from Community Director to Account Analyst at FPI Management, Inc. highlights not only my adaptability but my dedication to growth and excellence in service.

Throughout my career, I have overseen large-scale properties (up to 365 units), led teams of six or more, and played a critical role in financial reporting, deposit auditing, and software administration using platforms like Yardi and RealPage. My ability to maintain high occupancy rates, cultivate resident satisfaction, and resolve complex accounting issues demonstrates my commitment to both precision and people.

I’m excited about the opportunity to contribute to a forward-thinking team where my skill set and energy can make a measurable impact. I am confident that my experience in managing site staff, conducting financial analysis, and fostering meaningful community relationships aligns perfectly with your company’s goals.

Thank you for considering my application. I welcome the chance to further discuss how I can support your team and contribute to its continued success.

Warm regards, Alicia Fletcher