Data Entry Call Center

Teresa Armit

Port Saint Lucie, FL *****

*********@*****.***

+1-561-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Salesperson

Trade Show Travel-West Palm Beach, FL

January 2025 to June 2025

Sell vacation packages

Common Area

The Bite Eatery-Pompano Beach, FL

October 2023 to January 2024

• Greeted guests

• Explained concept

• Bussed tables

• Washed dishes

• Assisted customers as needed

Retail Associate

Ross Dress For Less-Pompano Beach, FL

August 2023 to December 2023

• Run inventory

• Organize inventory

• Fitting room Attendant

• Register

• Relieve other various Associates for break

Cashier

Amar Bakery-Lake Worth, FL

January 2023 to April 2023

• Take orders

• Make various coffee drinks

• Cash out customers

• Bus tables

• Some food prep

• Close out receipts

Caseworker

Creative Tax Solutions-Lantana, FL

November 2021 to July 2022

I collected information from clients. The information was used to help people get out of trouble with the IRS. I had more clients than anyone else. I also processed incoming and outgoing mail. RECEPTIONIST

RUBEN'S MEMORIAL CHAPEL

2019 to July 2021

• Answered phones

• Scheduled appointments

• Data Entry

• Greeted clients

• Light cleaning

• Closed business

OFFICE SPECIALIST

BAER'S FURNITURE

2018 to 2018

• Answered phones

• Received payments from clients

• Assisted Salespeople as needed

• Scheduled delivery of orders

• Bank deposits

• Open and closed store

• Completed closing paperwork at the end of the day Adoption Specialist - Volunteer

Feline Friends-Shelton, WA

May 2007 to June 2017

ADMINISTRATIVE ASSISTANT

HARLAND CLARKE

2004 to 2013

• Tested software updates both before and after launch

• Created and maintained SOX reports on a daily, weekly and monthly schedule, sent company-wide email communications regarding software release statuses and updates on software problems

• Held focus groups, facilitated meetings as needed, provided back up to the Call Center Manager and Receptionist

• Created and maintained various MS Access databases

• Created and maintained job manuals, improved processes, and also served as Client Support to a high profile client.

CUSTOMER SERVICE LEAD

HARLAND CLARKE

2003 to 2004

• Co-lead a busy Call Center and Data Entry team.

• Responsible for running reports on agent stats

• Coached agents as needed

• Provided quarterly reviews, monitored calls

• Took escalated customer calls

• Helped take orders as needed.

CUSTOMER SERVICE / SALES SPECIALIST

HARLAND CLARKE

1999 to 2003

• Answered phones taking tax form and check orders for various Computer Software programs

• Matched check formats if a customer didn't know what they needed

• Matched PMS colors for customers that wanted a special look to their check

• Entered mail and faxed orders as time allowed.

• Other duties included filing, data entry, light accounting and assisting with training.

• I was often chosen from my group for special assignments and projects that were IT related. Bartender/Server

Bonney Lake Tavern-Bonney Lake, WA

June 1989 to October 1999

• Bartender

• Cook

• Server

• Trainer

Education

High school diploma

Some college

Skills

• Case management

• Mac OS

• Administrative tasks

• Calendar management (10+ years)

• Software troubleshooting

• Microsoft Outlook Calendar (5 years)

• Teaching

• Outbound calling

• Quality control

• Complaint handling

• Relationship building

• Warehouse experience

• SAP

• Business Requirements

• Quality Assurance

• Manufacturing facility

• Retail sales

• Upselling

• Animal restraint

• Public speaking

• Multi-line phone systems

• Accounting software

• Windows

• Lean

• SOX

• Conflict management

• Personal assistant experience

• Office experience

• Tax experience

• Software Testing

• Construction

• Computer skills

• Social media management

• Cold calling

• Salesforce

• Leadership

• Order fulfillment

• Typing (10+ years)

• Adobe Acrobat

• Appointment scheduling

• Home health

• Team Management

• Inside sales

• Sales support

• Customer relationship management (5 years)

• Construction administrative experience

• Veterinary clinic (Less than 1 year)

• Pet care

• Restaurant experience

• Meeting Facilitation

• Customer service

• Human resources management (3 years)

• MailChimp

• Greeting customers

• Process Improvement

• Google Docs

• Operating systems

• Microsoft office

• Shipping & receiving

• Live chat

• Office management

• Customer support

• Data analysis skills (10+ years)

• Administrative experience

• Client communication (10+ years)

• Microsoft Outlook (10+ years)

• Problem solver

• Spreadsheets (10+ years)

• Kitchen experience

• Guest relations

• Professionalism (10+ years)

• Human resources (5 years)

• Payroll (1 year)

• Quickbooks

• Project coordination

• Sales administration

• Heavy lifting

• Time management

• Veterinary experience

• CRM software

• Clerical experience

• Order entry

• Technical support

• Writing skills

• Front desk

• Inventory management

• Attention to detail

• Grammar Experience

• Veterinary terminology

• Data collection

• Account management

• Blackbaud Altru

• Moving

• Computer Networking

• Accounts payable

• Bookkeeping

• Hospitality

• Self-directed

• Project management

• Email marketing

• 10 key typing (10+ years)

• Excel data analysis (10+ years)

• Coffee experience

• Research

• Financial services

• HIPAA

• iOS

• Team leadership (10+ years)

• Microsoft Access

• Serving

• Microsoft Powerpoint

• Guest services

• Clear language communication

• Data entry

• Outside sales

• Sewing

• Microsoft Excel

• Cross sales

• Microsoft Word (10+ years)

• Animal care

• Data management

• Proofreading

• Animal handling

• Word processing

Additional Information

SKILLS

Microsoft Office proficient

Resourceful

Self-directed

Strong problem solver

Results-oriented

Lean Office trained

Quickbooks

Contact this candidate