Administrative Assistant Data Entry
Resume:
Priscilla Cruz
Bilingual Administrative Assistant
Cleveland, OH 44135
*********.**@******.***
Professional Summary
Highly organized and detail-oriented bilingual administrative assistant with over 10 years of experience providing exceptional support in fast-paced office environments. Fluent in Spanish, offering a strong ability to communicate effectively with diverse teams, clients, and stakeholders. Willing to relocate to: Cleveland, OH
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Northeast Ohio Regional Sewer District-Cuyahoga Heights, OH June 2022 to December 2024
• Perform general office duties such as filing, scanning, copying, and data entry Prepare, proofread, and edit reports, correspondence, and presentations
• Maintain calendars and schedule meetings or appointments for supervisors or departments
• Answer and route phone calls and respond to emails in a professional and timely manner
• Serve as a point of contact for internal departments and external stakeholders
• Provide information and assistance to the public regarding department services or programs
• Maintain and organize physical and digital records in accordance with NEORSD retention policies
• Assist in preparing and compiling reports, project documentation, or meeting minutes
• Assist with purchase orders, invoice processing, and expense tracking
• Coordinate with vendors and help monitor supply inventory and ordering Bilingual Data Specialist
Lakewood City Schools-Lakewood, OH
December 2019 to June 2022
• Provide support and information to District staff, site personnel, students, and the public; troubleshoot computer-related problems as needed; make minor repairs on equipment or arrange for repairs; train others in the proper use of assigned District systems as needed.
• Update individual student records as needed.
• Operate various computers and software systems, printers, copiers, facsimile, burster, scantron, and other office equipment as assigned.
• Provide grading materials to certificated instructors; assure timely return for processing student graded cards and graduation notices.
• Perform related duties as assigned.
Grades K-8 Office Manager
ACCEL Schools-Cleveland, OH
August 2014 to December 2019
Responsibilities
• Responsible for a majority of the clerical work in the school, including handling sensitive documents such as student records.
• Greet and allow access to enter the building to visitors, answer phone calls, take messages and sort mail.
• Register and release students to school and maintain attendance records
• Fill student work permits, access to transcripts and student report cards Education
Attending College in Business Management in Human Resources Cuyahoga Community College District-Westlake, OH
September 2022 to Present
High School Diploma in General Studies
Cleveland Christian Academy-Cleveland, OH
2009 to 2009
Skills
• Cash register
• Payroll
• Accounts Receivable
• Scheduling
• Computer Skills
• Office Management
• Clerical experience
• Accounts receivable
• Billing (10+ years)
• EXCEL (10+ years)
• CUSTOMER SERVICE (10+ years)
• Clerical Experience
• MICROSOFT WORD 2010 (10+ years)
• Software troubleshooting
• Customer service
• Help desk
• Office management
• MICROSOFT EXCEL (10+ years)
• MICROSOFT WORD (10+ years)
• Environmental Services
• English
Languages
• Spanish - Expert
Certifications and Licenses
FEMA IS-700 AN INTRODUCTION TO THE NATIONAL INCIDENT MANAGEMENT SYSTEMS
Present
FEMA IS-906 Workplace Security Awareness
Present
FEMA IS-200 BASIC INCIDENT COMMAND SYSTEM FOR INITIAL RESPONSE Present
FEMA IS-100 Introduction to Incident Command
Present
A dedication to serve in times of crisis through combined professional development and completion of the independent study course:
Introduction to Incident Command
FEMA IS-800 NATIONAL RESPONSE FRAMEWORK
Present
Intro to Project Management
October 2023 to Present
Driver's License
Additional Information
SKILLS
• Bilingual English/Spanish • Possess solid computer skills. • Excellent working knowledge using both Firefox and Google Chrome, Microsoft Excel, WordPerfect, Microsoft Word 2010-2013. • Ability to train, motivates, and supervises customer service employees. • A team player, acknowledged as "Total Quality
Customer Service Professional."
Contact this candidate