Project Management Development Manager
Resume:
Manish Sinngh Tanwar
www.linkedin.com/in/manish-tanwar-
3b24547a
**********@*******.***
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PROFESSIONAL EXPERIENCE
Dynamic and results-driven professional with 20+ years of experience in sales, training, and project management. Proven ability to coordinate cross-departmental operations to boost organizational efficiency. Strong leadership and problem-solving skills dedicated to delivering high-quality services and products. Seeking a challenging full-time role that leverages interpersonal, time management, and strategic skills. Assistant Manager Training (BFIL,IndusInd Bank Ltd.) Haryana (SinceJune-2023 )
Support and coordinate the design, delivery, and monitoring of training programs for field staff, particularly new Loan Officers, ensuring alignment with operational goals and compliance standards.
Conduct induction training and refresher programs, facilitating sessions on soft skills, customer relationships, loan disbursement, and recovery processes.
Develop training modules and customize content based on regional needs and field challenges.
Track training attendance and performance, analyze feedback for continuous improvement, and maintain training records.
Business Development Manager (Samollan India Pvt.Ltd.) Punjab and J&K ( April-2022-May 2023)
Managed Castrol Auto Service operations, identifying new business opportunities and maintaining strong relationships with workshops and garages.
Generated new business via marketing initiatives and strategic planning.
Provided training to new workshop staff and negotiated long-term client agreements.
Engaged with customers through various communication channels to drive growth and retention. Assistant-Network and Franchise Development Manager (Reliance BP Mobility Ltd.) Punjab (May 2021-April2022.)
Researched and identified potential markets for new petroleum outlet setups.
Developed dealer network strategies and managed dealer appointments.
Conducted field surveys and trading area analysis for site selection.
Generated leads via cold calls and prepared detailed reports.
Achieved sales and service targets by cultivating new customer relationships and maintaining KPIs. Training Manager (Indus management Consultants Pvt.Ltd). Chandigarh. Nov, 2014-May, 2021
Worked as State Coordinator for the State of Rajasthan
Reliance Retail outlet Training (Sales & Customer Service)
Organized training manuals, multimedia visual aids, and other educational materials.
Training needs Identification and effectiveness Analysis
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Managed development of e-learning training materials and activities to enhance learning experiences.
HSE Training (Health, Safety & Environment)
Conducted training courses and prepared videos for long-term use.
Preparing Training MIS and Report Content writing and Designing Operating management System
Formulate Training Calendars
Established team priorities, maintained schedules and monitored performance. Deputy Manager (Sales) Wuerth India Pvt.Ltd.
Upper North (Punjab & HimachalPradesh). Dec, 2011-Oct, 2014
Business Development & Key Account Management Developing dealer network by tying up with various automobile dealers for Wuerth Product Range.
Devised and implemented strategies to improve service delivery, elevating company success.
Manage front and back-of- house activity with care and diligence, improving smooth-running business operation.
Planned and executed new strategies to increase sales.
To study activities of competitors, market trends by analysis of data and plan & implement marketing strategies to attain good position in assigned market. Sr.Officer Sales & Service, (Exide Ltd)
Haryana Sep 2008-Nov.2011
Handling three district of Haryana (Sonipat, Jind and Kathial).
Channel Management and development to ensure the required growth of the company in the area assigned.
Sales forecasting, targets fixation and achieving targets.
Met schedule using excellent planning and coordination skills.
Strengthened communication skills through regular interactions with others.
Managed time efficiently in order to complete all tasks within deadlines. Sales Manager (Modern Automobiles)
Chandigarh. Aug 2006-Aug, 2008.
Handling corporate sale for Modern Automobiles dealership (Maruti Suzuki) for Chandigarh & Ambala,
Monitoring the overall functioning of process, identifying improvement areas and implementing adequate measures to maximize sales. Identifying, qualifying and pursuing business opportunities through market surveys and mapping as per targeted plans as well as through lead generation
Organizing seminars (Customer meet, New Vehicle launch) for providing details of product.
Conduct training programs for customer dealing and product training to new joiners
Monitored sales team performance and provided effective training to help reach targets
Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
Established and cultivated solid business relationships with new or existing customers. Sales Officer (M/s Mahaluxmi Automobile)
Chandigarh.Nov, 2000-May, 2003.
Handling upper north area (Himachal, Punjab, Part of Haryana and J&K).
Establishing new product in the marketplace and focus on advertisement
Establishing and marinating stronger relationship with retailer and workshop
Responsible for selling volumes, executing company initiative with experience, to keep records of sales by maintain ledger
Customer support (Retailer meet, Mechanics meet and making scheme for retailer and workshops). Education Qualification
MBA (Marketing) from Himalayans University
(2016) BA from Kurukshetra University (2006)
10+2 in commerce from Govt.Sen.Sec.Schoo Kalka (1999) Certification
Certified trainer by Indian Institute of Banking & Finance Certified by Maruti Suzuki as MARUTI CERTIFIED INTERNAL TRAINER
Certification of participation for Basic Facilitation skill workshop.
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