Customer Service Restaurant Server
Resume:
Professional summary
Dynamic server with a robust background in customer service, leveraging 11 years of experience in creating lasting positive impressions and adapting to diverse clientele needs. Skilled in maintaining high standards of service and fostering a welcoming atmosphere.
Employment history
Khyber Restaurant (North Indian Grill) Server/Cashier/Floor Manager Houston Dec 2021 - Present
AIR ATLANTA Cabin Crew
May 2014 - Mar 2021
COPPER FALL STEAK HOUSE Hostess
Jul 2013 - Dec 2013
SAIL. INN RESTAURANT Server
Sep 2012 - May 2013
MORRITTS TORTUGA Server/Bar Tender
Apr 2011 - Sep 2012
Denise Nash
Server (53 years old)
5455 richmond avenue, apt 1061, Houston, US,
77056
Indian
************@*******.***
Deliver prompt and accurate orders
Ensure high-quality customer service
Handle cash and credit transactions securely
Deliver prompt service
Handle transactions accurately
Assist team with tasks
Deliver exceptional service, enhancing guest experiences Collaborate with team for efficient service
Manage order accuracy, minimizing errors
Take and process orders efficiently
Upsell menu items to enhance customer experience
Manage payment transactions accurately
Take and deliver orders accurately and promptly
Resolve customer complaints swiftly to maintain dining experience Maintain cleanliness and organization of dining area ORANTIQUE RESTAURANT Server
Oct 2010 - Feb 2011
SOUTHERN CROSS CLUB FISH DIVE RESORT – CAYMAN ISLAND Front Office Assistant/Bar Tender/Server
Jul 2008 - Aug 2010
P&O CRUISES Server
Jun 2006 - Jan 2008
ROYAL CARIBEAN INTERNATIONAL CRUISE LINE Server
Nov 2001 - Dec 2005
AIR ATLANTA Cabin Crew
1998 - 2001
CARIBJET Cabin Crew
Jul 1995 - Sep 1996
JET AIRWAYS Flight Attendant
Nov 1993 - Nov 1994
Take orders and deliver food promptly
Maintain a clean and organized workspace
Address customer inquiries
Greet and assist patrons
Ensure timely service
Manage dining area setup
Take and relay orders
Coordinate with kitchen
Handle payment transactions
Uphold health regulations
Greet and assist guests upon arrival
Take and deliver orders accurately
Ensure adherence to safety and hygiene standards
Greet and seat guests warmly
Manage table rotations effectively
Process payments accurately
Resolve customer complaints
Support team during peak hours
Greet and assist patrons promptly.
Collaborate with kitchen staff for seamless service. Address customer inquiries efficiently.
Deliver exceptional customer service, ensuring guest satisfaction. Collaborate with kitchen staff to provide timely and accurate orders. Maintain cleanliness and organization of dining areas. Education
HSCE MP State Board
1991
SSCE/MATRIC MP State Board
1989
Skills
Customer Service (Experienced) Safety Procedures
Flight Operations Team Coordination
Problem Solving (Skillful) Hospitality (Experienced) Communication (Experienced) Cross-cultural Awareness Conflict Resolution (Skillful) Sales
Time Management (Experienced) Adaptability (Experienced) Attention to Detail (Experienced) Interpersonal Skills (Experienced) Languages
English (Expert) Hindi (Expert)
Additional information
Personal Qualities
Strong analytical and helping skills
• Keeping calm in the situation of conflict
• Remarkable patience and motivational skills
• Unmatchable communication skills
• Warm Personality
• Sincerity and honesty
• Cross cultural sensitivity
• Detail oriented
• Customer focused
• Sound knowledge of Airline systems & procedures
Courses
Food Manager Certificate
Hobbies
Music,traveling, cooking watching movies
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