Talent Acquisition Customer Service

Christina Bettis

+1-913-***-**** *********.********@*****.***

SUMMARY

I am a professional with outstanding work ethic, offering over 25 years of corporation experience. Understanding of dynamic and complex environments have offered me insight into business evaluation and development strategies. I maintain a continuous focus on performance excellence and offer hands-on leadership to employees. I have expert knowledge in the following: Recruiting/Talent Acquisition Formulating Policies Managing Daily Operations Training and Development Organizational Strategy Research and Analysis Engineering and Police Operations I enjoy and thrive working with management teams and contributing while helping an organization meet their goals and objectives. WORK EXPERIENCE

Continental Siding Independence, MO

Appointment Specialist Apr 2024 - Present

Delivered excellent customer service, boosting client satisfaction by 15%. Scheduled and coordinated client appointments using effective resource management. Handled over 100 daily calls/emails to schedule appointments, ensuring prompt follow-up. Collaborated with team members to streamline scheduling, reducing process time by 20%. Optimized appointment scheduling process, cutting wait times by 25%. Freelance Independence, MO

Freelance Recruiter Aug 2022 - Apr 2024

Supported full-cycle recruitment, implementing strategic sourcing and screening to reduce time-to-fill by 20%.

Developed creative sourcing strategies, increasing candidate pipeline by 30%. Leveraged job boards, aggregators, and social media to source high-quality candidates. Exhibited proficiency in both digital and traditional prospecting, strengthening candidate relationships. Partnered with hiring managers to tailor job descriptions, achieving 100% requisition fulfillment. Glanbia Performance Nutrition Independence, MO

Corporate Talent Acquisition Specialist (Contract) Feb 2022 - Aug 2022 Managed candidate pools and sourced talent for 10+ roles monthly using advanced employer branding.

Maintained candidate relationships from initial contact through onboarding, ensuring a 95% offer acceptance rate.

Executed full-cycle recruiting, cutting hiring cycle by 15% through strategic screening and offer management.

Collaborated with hiring managers to select ideal talent, reducing mis-hires by 25%. Coordinated weekly strategy sessions aligning recruitment goals with leadership vision. PeopleScout Independence, MO

RPO Recruiter (Contract) Sep 2021 - Feb 2022

Conducted phone screening interviews for roles in industrial and transportation sectors, ensuring candidate fit.

Evaluated candidate qualifications to match client-specific demands and profitability goals. Engaged with HR directors, hiring managers, and senior leaders to align recruitment strategies. Filled weekly requisitions to consistently meet and exceed hiring targets. Elwood Staffing Company Olathe, KS

Staffing Recruiter Nov 2018 - Nov 2020

Managed staffing recruitment for 17+ client accounts, ensuring effective talent placement. Responded promptly to applicants, conducting interviews and completing hiring processes including I- 9 verification and screening.

Utilized Indeed, ZipRecruiter, LinkedIn, and Facebook to source quality candidates efficiently. Delivered exceptional service to both clients and candidates, enhancing engagement. Advancia Corporation Fort Leavenworth, KS

Department of Defense Contractor Feb 2005 - Oct 2013 United States Army Multiple Locations

Commissioned Officer - Management Supervisor Dec 1997 - Sep 2004 EDUCATION

Webster University St. Louis, MO

Master's in Leadership and Management

Michigan State University East Lansing, MI

Bachelor's in Criminal Justice

Aug 1993 - Dec 1997

SKILLS

Recruiting Tools & Methods: ATS (SAP, Success Factors, Workday, Staff Suite), LinkedIn Recruiter, Job Boards, Social Media Recruiting

Talent Acquisition & Candidate Management: Full-Cycle Recruiting, Candidate Screening, Interviewing, Onboarding, Candidate Relationship Management

Operational Efficiency & Process Improvement: Scheduling Coordination, Process Optimization, Data- Driven Recruitment, Performance Management, Time-to-Fill Reduction Stakeholder Engagement & Strategy: Consultative Recruitment, Hiring Manager Collaboration, Recruitment Strategy, Stakeholder Communication, Strategic Sourcing

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