Sales Associate Patient Care
Resume:
Killeen, TX *****
*********.**@*****.***
Samantha Biggs
SKILLS
● Verbal communication
● Organization
● Motivation
● Creative thinking
EXPERIENCE
Dollar General- Lead Sales Associate
Feb 2025 - Present
● Unload boxes and stock shelves
● Count money and prepare deposit
● Open and close store
● Make store presentable for customers
Perry Homes- Cleaner
Feb 2024 - Feb 2025
● Clean model homes every morning. Make sure everything is dust and cobweb free. Clean restrooms (make sure toilet paper and paper towels are full). Vacuum and rake all carpets. Sweep and mop all floors.
● Check out the construction house. Take out all trash. Mop the bosses office. Sweep up the floors.
● Stop and walk through all SPEC homes. Check for bugs, make sure all carpets are raked. Touch up everything that needs it.
● Walk through the homes under construction. Check for trash and debris. Clean up the trash and debris. Sweep up sawdust, dirt, and all other stuff on the floor.
● Check surrounding lawns for trash.
Texas NeuroRehab Center- Patient Care Technician- PCT May 2023 - Jan 2024
● Provided personal and daily care to patients (oral hygiene, bathing, and vitals, blood sugars, setting for meals, feeding, dressing, mobility, and making sure patients were up and in wheelchairs before their first planned treatment of the day.)
● Maintained confidentiality concerning treatment and personal information. Austin State Hospital- Psychiatric Nursing Assistant- PNA February 2023 - April 2023
● Maintained confidentiality concerning treatment and personal information.
● Supported the social and emotional needs of patients by providing caring companionship.
● Provided personal and daily care to patients (oral hygiene, bathing, and vitals)
4XH Logistics LLC Amazon- Delivery Driver
December 2022 - May 2023
● Delivering customers packages with a smile to their requested location.
● Used a hand held device to get from location to location. Ascension Seton Hays Hospital- CPCT Certified Patient Care Technician
October 2021 - November 2022
● Maintained confidentiality concerning treatment and personal information.
● Supported the social and emotional needs of patients by providing caring companionship.
● Provided personal and daily care to patients (oral hygiene, lab draws, vitals, blood sugars, setting up for meals, dressing, bathing, and mobility)
Ascension Seton Hays Hospital- PCT Patient Transport April 2019 - October 2021
● Transported patients by wheelchair or rolling bed between care and examination rooms.
● Maintained confidentiality concerning treatment and personal information.
● Acted empathetically with patients to brighten outlooks, frequently engaging individuals in conversation.
SMCH Touchpoint- Housekeeping Team Leader
January 2017 - March 2019
● Dusted, polished and washed interior surfaces such as windows, furniture and fixtures.
● Completed all checklists and documentation for work performed.
● Restocked paper supplies and other supplies in patient rooms.
● Removed trash and waste from assigned areas and transported to appropriate disposal, recycling, or waste management areas.
● Used infection-control procedures to protect patients and staff from cross-contaminations.
● Cleaned and prepared patient rooms, beds and stretchers in compliance with current sanitation standards.
● Collected and transported soiled linens to support laundry operations.
● Coordinated assigned tasks to meet all applicable schedules, sanitation, and safety requirements.
● Completed general cleaning functions in assigned areas according to established procedures and schedules.
● Gathered and emptied trash.
● Kept floors clean with regular sweeping, mopping and vacuuming.
● Cleaned building floors by sweeping, mopping, scrubbing or vacuuming.
● Prepared facilities for special events by bringing out and setting up stored furniture.
Candlewood Suites- Housekeeping Aide
May 2016 - January 2017
● Cleaned public areas, waiting rooms and washrooms, consistently maintaining housekeeping equipment and identifying areas in need of immediate attention.
● Worked with 6-member housekeeping team, with personal and team accountability for cleaning 10 rooms daily, including conference rooms and public access areas.
● Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest level of housekeeping standards.
● Inventoried room to identify supply needs and advised management of damage or theft by former occupants.
● Sanitized surfaces, rooms and public areas to protect guests from infection risks.
● Handled guests' personal requests for items such as extra towels and personal supplies such as toothbrushes.
● Followed exact guestroom cleaning procedures to exceed guests expectations.
● Inspected completed work to check conformance with cleanliness standards and handled any last-minute items before check-in.
● Immediately reported found items to management to get them back to the rightful owners.
● Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.
● Removed trash from grounds, office areas and surrounding areas daily.
● Carried linens, towels, toilet items and cleaning supplies using wheeled carts.
● Monitored supply levels of paper towels, soap and toilet paper. Stripes Stores - Customer Service Associate
February 2014 - May 2016
● Issued refunds, merchandise exchanges and price adjustments in compliance with company policies.
● Processed refunds and exchanges in alignment with store policies.
● Trained new associates on store programs and policies.
● Assisted with receiving, product pricing and stock replenishment.
● Merchandised products according to planograms and display instructions and assisted with store recovery.
● Counted and reconciled cash-drawer discrepancies prior to and following each shift.
● Greeted guests entering or exiting store and upon approach to sales registers.
● Answering questions and directing to product locations or store departments.
● Monitored promotions and sales to provide updated information and pricing.
● Followed established protocols for escalating customer complaints to management.
EDUCATION
State of Texas GED Program
April 2019 - Kyle, Texas
CERTIFICATIONS
● Certified Patient Care Technician
● BLS Certificate - Basic Life Support
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