Nicole L Bergefurd
*** *. ***** **. ***********, OH 43450 419-***-**** **********.***@*****.***
Professional Summary
Trustworthy, reliable individual who is seeking employment as an administrative receptionist. Proficient in word processing, spreadsheets, internet and database software, and telecommunications. High managerial and communication skills, fast learner, and a great team player.
Education
High School Graduate
Fremont Ross High School Graduated: June 1998
Experience
Data Entry Clerk
Express Employment Professionals
APS Medical Billing Toledo OH
November 2023-Present
Entering confidential information into billing system regarding client.
Production Worker
Universal Metal Products Pemberville OH 43450
February 2023– October 2023
Analyze line products for defects
Secure line products for shipping
Intake Specialist
Troxel Law L.L.P. Los Angeles, CA 90001 March 2019 – February 2023
Completed legal Intake interviews with clients via telephone
Answered and directed incoming calls accordingly
Collected data including but not limited to personal and professional information and entered into required databases
Analyzed incoming emails and responded accordingly
Ensured the accuracy and completeness of the data collected and generated reports as needed
Key Holder
Dollar General Store Pemberville, OH 43450 August 2018 – January 2019
Cashier
Responsible for opening store daily
Stocked items for sale
Janitor
Clean Care Toledo, OH 43612 September 2017 – August 2018
Responsible for cleaning Fremont Municipal Building
Secured building once daily tasks were completed
Customer Service Representative
American Operator Services Woodland Hills, CA 91303 June 2016 – January 2018
Collected clients’ personal information and order inquiries
Documented orders and compled invoices
Telemarketer/Website Designer
Buckeye Impact Group Clyde, OH 43410 May 2014 – May 2016
Completed marketing calls with potential clients
Assisted with the creation and functions of a website
Monitored the accessibility of a website
More work experience available upon request
Summary of Qualifications
Over 10 years of clerical experience
Proficient in word processing, spreadsheets, internet and database software
Expertise in handling administrative work to ensure smooth office operations
Educated in data entry and analysis
Over 10 years of customer service experience
Can speak, read, and write some spanish