QA Fiber optic tester
Resume:
Kristen Harvard
Coventry, RI *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Fiber Optic Assembler QA Tester
Opticonx inc - Putnam, CT
November 2023 to Present
Performs characterization tests on fiber optic cables, including OTDR, Chromatic Dispersion, Polarization Mode Dispersion, Electrical Tests. Analyze results and ensure compliance with specifications. Responds to multiple production assignments in a timely and efficient manner. Generates failure reports to track non-compliances. Adheres to the safety and quality standards (goals and metrics) of the organization while working within a team environment.
Telemedicine Optometic Technician
BJ's Wholesale Club - Coventry, RI
March 2021 to October 2023
Partner with the BJ’s Optical to promote patient awareness of Telemedicine eye exams. As a technician, perform eye exams via telemedicine. Duties include collecting medical histories, and data entry from the patients, following all HIPAA guidelines. Conducting pretesting, i.e. auto refraction, glaucoma testing, and retinal topography. Facilitate the remote operation of optical equipment and live remote video conferencing. At completion of exam, escort the patients to the optical department and communicates the Doctor’s recommendations to the opticians.
Ophthalmic Technician
Janigian Retina Associates - Providence, RI
September 2020 to March 2021
Obtains and record patient history, checks visual acuities, applanation, dilation. Maintains safe, secure and healthy work environment by following policies and procedures; complies with all legal regulations. Helps to maintain all exam rooms. Performs OCT, Fluorescein Angiography. Setting up for Intravitreal Injections and assisting with surgical procedures. Taking on secretarial duties on an as needed basis as well.
Office Manager & Audiology Assistant
Atlantic Audiology - Cranston, RI
September 2019 to September 2020
Coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. Coordinating communications between physicians and the practice for the purposes of marketing and patient referrals. Pricing Coordinator
CVS Health - Woonsocket, RI
2018 to 2019
Part of the pricing department responsible for setting and executing retail pricing strategy across front- store business for over 7,000 stores. Working with category management teams to develop and ensure our pricing strategies are tightly aligned to our business strategy. Additionally, working in conjunction with. Pricing Analysts, Category Managers, Item Coordinator, Promotional Coordinator, and Marketing Groups. Managing cost and retail changes for 13 product categories. Additional responsibilities include, pricing foundational attributes including cost, retail, item link relationships, and unit of measure. Manage New Item introduction across the company. Deliver superior customer service to the highest standard while upholding pricing financial audit requirements including SOX Compliance. Audiology Assistant
University Otolaryngology - East Greenwich, RI
2016 to 2018
Triage all audiology calls. Answer calls for the hearing aid department to problem solving issues, renewing warranties and book appointments among other tasks. Pull medical charts and ensure all medical information is up to date and accurate and all information is ready for the audiologists to see patients. Also, checking in and programming hearing aids and processing the paperwork. Fix and solve minor issues patients may have with their hearing aids. Recently, aided in the switch to electronic medical records through Modernizing Medicine, Responsible for creating the scheduling template all appointments for the audiology department. Keeping track if supply inventory of hearing aid supplies and being the main communication link between the audiology department and major hearing aid manufacturers. Customer Service Intake Representative
VNA of Care New England - Warwick, RI
2014 to 2016
Fast paced office based role gathering information and entering referral data appropriate information. Contacts patients, doctor's offices, hospitals using script to triage for appropriateness, acceptance and scheduling to service. Verifying that information for accuracy. Maintains running log of all admissions including liaisons. Completes any outstanding or delegated intake info from referral sources. Use of McKesson Homecare/Hospice software, Cerner and other referral management software. Newborn Hearing Screener
Women & Infants Hospital of RI - Providence, RI
2009 to 2014
Work in the hospital's well baby and NICU nurseries administering one or two types of hearing tests. Other job duties also include filling out required forms and paperwork of the test results and patient information, verbally and manually giving the test results to parents. Scheduling appointments using the hospital's program (CERNER) if the baby does not initially pass and needs follow up care. Audiology Assistant
Women & Infants Department of Audiology - Providence, RI 2009 to 2011
Work under the direct supervision of a pediatric Audiologist in a clinical setting. Other responsibilities include; conducting phone calls for the audiologists, filling out paperwork for hearing aid orders and/or repairs, and medical chart filing.
Education
B.S. in Communicative Disorders
University of Rhode Island - Kingston, RI
2004 to 2009
Skills
• Proficient in Microsoft Word, PowerPoint, Excel, Access and Outlook
• Word
• Very experienced in compliance with HIPPA and other patient rights and regulations
• Excellent verbal and written skills
• Word
• Clerical
• Data Entry
• MS Office
• Filing
• Ophthalmology Experience
• Cerner
• McKesson
• EMR Systems
• Triage
• Medical Records
• Administrative Experience
• Hospital Experience
• Medical records
• HIPAA
• Medical terminology
• EMR systems
• Documentation review
• Typing
• Customer service
• Ophthalmology
• Hospital experience
• Clerical experience
• Data entry
• Computer skills
• Communication skills
• Windows
• Retail sales
• Office management
• Microsoft Excel
• Microsoft Word
• Organizational skills
• EHR systems
• Microsoft Office
• Patient care
• English
• Medical office experience
• Administrative experience
• Health information management
Assessments
Protecting patient privacy — Proficient
June 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Attention to detail — Proficient
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Proficient
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Protecting patient privacy — Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate