Medical Assistant Customer Service, call center prescription drug plan
Resume:
Asia Burnett
Atlanta, GA *****
*********@*****.***
Professional Summary
I am a 2025 Class Graduate from UEI-Morrow
for Medical Assistant.
My focus is to obtain a position that will utilize my skills in customer service, communication, organizational and training skills. I am a disciplined worker that can perform well on individual or team tasks. I am also flexible and capable of multi-tasking. Willing to relocate: Anywhere
Work Experience
Medical Assistant
Back 2 Health LLC-Forest Park, GA
April 2025 to June 2025
Assist the Dr.with any scanning,emailing,answering phone calls and sechdueling patients. I also checked in clients and set them up for E Stimulation tabs, all of the patients therapies. Also clean and close and open the office.
Warehouse Worker
Amazon-Union City, GA
April 2024 to June 2024
Separate packages, store in correct area, scan in packeges, check inventory list . Picker/Packer
Staffmark-College Park, GA
August 2023 to January 2024
Pick and pack, blue mercury make up, clean up station, replenish after work. Mail Handler
Post Office USPS-Mableton, GA
June 2023 to December 2023
I will work sorting mail in the office and weekends. I would deliver packages. Registered Behavior Technician (RBT)
Sykes Early Intervention Services, Inc-Morrow, GA
March 2023 to May 2023
Assist disability students with early learning
Teach to talk, sign languages, helping them learn to draw, and write. Security Guard
REEL SECURITY-Atlanta, GA
January 2023 to March 2023
Keep an eye on movie set equipment, also keep an eye on who comes in and out. Weather I’m outside it inside
Package Handler
FedEx Ground-Ellenwood, GA
October 2022 to January 2023
Inside the warehouse my job is to move packages off the running belt onto the right truck load number matching the package.
Customer Service Representative
Commonwealth Home Health Care-Gainesville, FL
June 2022 to September 2022
I would assist VA customers over the phone with there home oxygen machines. Answer phone calls for any other troubleshooting.
Type up orders sent from VA company’s Fax to set up oxygen at there home. Complete Specimen Processor
Integrated Regional Laboratories-Alachua, FL
March 2022 to June 2022
Receive a process all specimens into our computer system, plate all specimens that need it, and most blood cultures, run the MRSA/MSSA machine, answer phone calls, log all temps from freezer and incubators, pull reports at end of shift to catch problems, Maintain log charts, research information. Lab Specimen Processor
Actalent-Portage, IN
August 2021 to February 2022
My duties consists of
• Collecting specimens, such as, urine and blood samples.
• Processing all information from the patient to later be send to a lab. Caregiver (HHA)
Right At Home-Merrillville, IN
November 2020 to August 2021
• Assisting client with various duties such as bathing, preparation of food, distributing medicine, light house-keeping and/or CPR if needed.
Amazon Delivery Driver
ANOVA Logistics LLC-Merrillville, IN
March 2020 to November 2020
Load the van with packages and Deliver Amazon packages to customers Paraprofessional
G.L.A.S.S-Lafayette, IN
August 2018 to August 2019
• Special needs paraprofessional with duties such as and caregiving special needs pre-k children. Working for this company would include tasks like teaching, monitoring recess time and potty training students. Customer Service
M&M Beauty Supply-Merrillville, IN
July 2015 to August 2016
• My duties consisted of providing excellent customer service while displaying knowledge of store products. My duties also included recommending products to customers based on their needs and preferences.
Medical Biller and Coder
Teleperformance-Merrillville, IN
January 2015 to July 2015
• Medical biller and coder with duties such as preparing and sending invoices or claims for payment, correcting rejected claims, tracking payments and mailing invoices to customers. Education
Excelsior healthcare academy-Chicago Heights, IL
August 2016 to December 2016
General Studies (High school diploma)
Lew Wallace High School-Gary, IN
August 2009 to June 2012
Skills
• Macintosh OSX and Microsoft PC Operating Systems Typing 40 words per minute Microsoft Office
(Word, Excel, PowerPoint); Adobe Acrobat Basic computer troubleshooting Basic computer software and hardware Scanning and Filing Databases and Cash registers Multi-tasking Business Foundation
(Interpersonal Communication, Customer Needs, Business Management Basics, Customer Service.) Medical terminology Phlebotomy skills Stock inventory Willing to relocate: Anywhere Authorized to work in the US for any employer
• Box truck
• Clinical laboratory experience
• Time Management
• Computer Networking
• Medical Billing
• Banquet Experience (3 years)
• HHA (2 years)
• Computer skills
• Customer service
• Experience Working With Students (1 year)
• Sales
• Software Troubleshooting
• Medical Coding (Less than 1 year)
• English (10+ years)
• Blood sampling (Less than 1 year)
• Documentation review
• Loss Prevention
• Home Care (3 years)
• Medical Records (3 years)
• Teaching (1 year)
• Medical terminology
• Basic math
• Mac OS
• Cash register
• Van driver
• Experience with children
• Customer service (10+ years)
• Vital signs
• Analysis skills
• Laboratory Experience (Less than 1 year)
• Typing (10+ years)
• Laboratory techniques (Less than 1 year)
• Powerpoint (10+ years)
• POS
• Patient Care
• Medical Terminology (10+ years)
• Developmental disabilities experience
• Data collection
• Adobe Acrobat
• Order entry
• Microsoft Windows (10+ years)
• Venipuncture (Less than 1 year)
• Phlebotomy (1 year)
Certifications and Licenses
Certified Medical Assistant
June 2025 to Present
Driver's License
Certified Phlebotomy Technician
RBT Certification
CPR Certification
Contact this candidate