Donna Krueger
708-***-**** • *************@*****.*** • Norridge IL • WWW: Bold Profile
Dynamic professional with proven success in sales coordination and client relations at Shapes Supply. Skilled in process optimization and inventory management, fostering strong team collaboration and effective communication. Expertise in ERP systems enhances operational efficiency, ensuring timely delivery and high customer satisfaction. Summary
Skills Sales coordination and operations
management
•
• Inventory control and monitoring
• Client relations and account management
• Process optimization and improvement
Project management and workflow
coordination
•
• Documentation and records management
Effective communication and problem
solving
•
• Team collaboration and building
• Customer engagement and support
• ERP systems proficiency
• Sales coordination
• Order management
• Inventory monitoring
• Notary Public 12.2024-12.2028
11/2021 - 03/2025
Sales Coordinator/Operations, Shapes Supply, Arlington Heights, IL 06/2018 - 11/2021
Service Manager, Stratus Unlimited, Rolling Meadows, IL 06/2017 - 06/2018
Teacher, Kensington School, Elmhurst, IL
Experience
Coordinate sales activities, manage customer orders, and oversee delivery/installation schedules
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• Serve as a liaison between clients and sales team, preparing sales and purchase orders
• Track customer orders to ensure accurate processing and timely delivery
• Maintain detailed records of sales activities, customer interactions, and order histories Monitor inventory levels to meet customer demand and coordinate with sales team and clients
•
• Manage office supplies, utilities, and administrative functions to support daily operations
• Supervise service operations, ensuring customer satisfaction and efficient repair processes
• Communicate with Project Managers to coordinate service delivery and customer satisfaction
• Reviewed nightly site photos to monitor ongoing projects within assigned areas Generated purchase orders for repair services and materials, tracking progress until completion
•
• Scheduled warranty work and prepared close-out documents
• Utilize ERP Spotlight and Microsoft 360 for daily operational management
• Implemented project-based curriculum to foster student engagement and development
• Designed and delivered curriculum integrating art, science, math and motor skills 07/2016 - 06/2017
Medical Assistant, North Suburban Family Medicine
• Supervised children's activities, ensuring safety and well-being
• Facilitated a positive learning environment to support student growth
• Measure and record vital signs, performed electrocardiograms and venipunctures
• Administer vaccinations and immunizations according to schedule
• Documented patient medical histories in EMR system, ensuring accuracy and confidentiality 01/2015
National Certification, Medical Assisting
Lincoln Technologies, Melrose Park
01/2005
Associate Of Applied Science, early childhood education and teaching support Triton College, River Grove, IL
Education