Virtual Assistant Executive

ANNE ACEVEDO

Calgary, AB 403-***-**** ************@*****.***

Professional Summary

Experienced Executive Assistant skilled in managing executive calendars, coordinating high-level meetings, and streamlining operations to boost efficiency. Strong background in executive communications, report preparation, and confidential information management. Recognized for organization, problem-solving, and seamless support to senior leadership. Work Experience

Research and Executive Assistant to the CEO Jan 2023 – Jun 2025 Alpaca VC, Remote

Managed complex executive calendars, coordinated high-level meetings, and prepared detailed agendas to optimize the CEO’s time and priorities.

Prepared high-impact executive reports, presentations, and research briefs that support strategic decision-making, utilizing a wide range of productivity and collaboration tools.

Prepared and edited confidential correspondence, reports, and meeting summaries and with precision and discretion, ensuring accuracy and professionalism in all documentation.

Coordinate comprehensive travel arrangements for construction tradeshows and corporate events, including booking, itineraries, and logistics to ensure seamless participation.

Served as the primary point of contact for executives, staff and external stakeholders, streamlined workflows, prioritized urgent matters, and maintained strict confidentiality.

Monitored and tracked key projects, deliverables, and deadlines to align with executive priorities and support organizational objectives.

Developed reports, presentations, and spreadsheets that enhanced data visualization and supported informed decision-making.

Senior Operations Manager Aug 2015 – Dec 2022

IQOR Inc., Philippines

Successfully planned and implemented streamlined policies and procedures, reducing operational inefficiencies by 30% and ensuring full compliance with industry standards across all departments.

Developed and executed action plans tailored to client needs, leading to a 25% increase in client satisfaction ratings and securing repeat business from key accounts.

Directed the creation and execution of service quality assessment strategies, resulting in a measurable 20% improvement in performance metrics and customer feedback scores. Operations Manager Apr 2004 – May 2015

IQOR Inc., Philippines

Developed targeted action plans and provided expert guidance to project teams, successfully meeting 95% of client requirements within set deadlines.

Efficiency managed budgets for multiple projects, optimizing resource allocation and reducing operational costs by 20%

Recruited, trained, and mentored a high-performing team, achieving a 40% reduction employee turnover through professional development initiatives. Room and Housekeeping Attendant Sep 2002 – Jan 2004 Bagobo House Hotel

Cleaned and sanitized guest rooms, bathrooms, and common areas according to hotel standards.

Replenished linens, toiletries, and other amenities to ensure guest comfort.

Provided exceptional customer service by taking orders, serving food and beverages, and addressing customer concerns.

Education

Bachelor of Science in Biology March 2002

University of Southeastern Philippines

Skills

Executive and Administration Support Technical and Analytical Proficiency Calendar and Travel Management Communication and Meeting Management Ethics and Professionalism Project Management, Tracking and Reporting Process Improvement and Technology Integration Customer Service and Relationship

Applications and Tools

MS Office Google Suite Sharepoint Salesforce Monday.com Dropbox Box Asana Trello Canva Slack Xero Notion Fireflies.AI Zoom Fathom Professional Credentials

Google: Foundations to Project Management IBM: Project Management Lean Six Sigma First Aid, CPR and AED Certification Real Estate Transaction Timeline

Contact this candidate