Administrative Assistant Case Manager
Resume:
E D U C A T I O N
C O N T A C T
A B O U T M E
W O R K E X P E R I E N C E
G I S E LA VALENTIN
S K I L L S
UNIVERSITY OF PHOENIX
BS in Healthcare Administration
Client Support
Record Upkeep
Office Management
Office Processes
Dual Language
Project Management
Content Development
Letter Drafting
*************@*****.***
Philadelphia, PA
ADMINISTRATIVE ASSISTANT
SERVICE COORDINATOR
CASE MANAGER
School District of Philadelphia (2021-Present)
CareLync (2019-2021)
MarsCare (2015-2019)
Help customers submit applications for entitlement programs and perks Promote the provision of appropriate, prompt, and affordable services Address any problems that arise when providing the services. Assist customers maintain their independence in their own homes Make appointments for clients, take phone calls, and monitor service records for clients. Supervise services being offered and get informed when new or canceled services are announced. Assess each service's level of quality and note any areas that require improvement. Organize and deliver client-centered, secure, prompt, efficient, equitable, and effective care. Manage caseloads, create service plans, monitor case developments, and decide whether to close cases. Assist clients in achieving autonomy and well- being Enable many facets of care (information exchange, case coordination, etc.) Be a patient's advocate when it comes to their clinical status and available treatments to assist them in making well-informed decisions. Establish productive working relationships and collaborate with the medical staff during the case management procedure. Set up appointments with government, health, and social service organizations. Interact with patients in order to monitor their progress and guarantee their pleasure. Maintain case data, accurately fill up all required documents, and generate statistics reports.
I am an accomplished administrative services specialist with over ten years of experience and a successful track record. a reputation for effectively managing several activities at once while applying organizational abilities. Capable of fostering a cooperative work atmosphere that guarantees the regular achievement of corporate goals. Looking for an administrative position in an office atmosphere where I can use my executive communications, content/data management, and critical thinking abilities.
Welcome guests, take phone calls, and forward questions to the relevant staff member. Keep track of all student information, such as transcripts, grades, and attendance. Make staff and student appointments and meetings. Create and distribute written materials, including newsletters, memos, and letters. Complete enrollment forms and student applications. Write reports and turn them in to the school board.
Keep track of student disciplinary records Organize school events and keep track of the school calendar. Arrange and keep up office supplies. Maintain staff and student records Help with the enrollment and registration of students Assist the principal of the school and other staff members with their administrative needs.
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