Office Assistant Customer Service
Resume:
Tara Aguirre
***********@*****.***
An organized, detail oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and maintain professionalism
SKILLS
Established and maintained positive relations with internal and external customers. Utilized effective time management to organize and plan work and meet deadlines.
Completed and mailed bills, contracts, policies, invoices and Checks
Computed, Recorded and proofread data and other pertinent information
Maintained filing, inventory, and database systems
Answered correspondence and prepared outgoing mail
Coordinated and provide research assistance on projects as required
EXPERIENCE
Robert Half
Valley Schools/ Back office assistant
July/2023 – Oct/2023
Back office assistant, data entry duties include: receive incoming Workers compensation claims from school district and input information into computer and send to appropriate personnel. Scanned and filed documents. Made checks to providers and claimants.
Department of Economic Security/DBME Program Specialist I
Dec/2020-Jun/2021 – Sept/2021-May 2023
Trained to be a program specialist, answered incoming calls and conducted interviews from State Clients regarding assistance application Status
MAXIMUS/CUSTOMER SERVICE SPECIALIST
Jul 2021-Oct 2021
Answered incoming calls from Medicare Recipients regarding questions on their selected health plan
Aerotek
01/2020-03/2020
Customer Service Representative at Best Western Int’l
Answer incoming calls from BW Guests to Book room and/or modify current bookings
Macys Arrowhead 09/2017-12/2017 & 08/2018-09/2018 Glendale, AZ
Sales Floor Associate
Greet and assist customers with their purchases, clean fitting rooms, Opened new store accounts
Manpower Phoenix, AZ
03/2018-11/2018
Medical Records Retriever-Called Medical offices to request medical records needed for review for CIOX
Mailroom attendant-Opened mail and printed coversheets for requested medical records and made ready for photo scanning for CIOX
Product Assembler-Assembled product boxes for Make-up Eraser and packed product for shipping
Wal-Mart Neighborhood Market Glendale, AZ
12/2017-02/2018
Cashier
Assisted customers with their purchases at Point of sale
APAC/EGS Corp 11/2014 to 07/2015 Phoenix, AZ
Customer Service Representative
Home Depot.Com - Assist in placing internet Customer orders and to locate orders to modify per Customer request
United Health Group – Assist Members with billing inquiries related to their Medical Prescription Plan.
BestBuy.com – Assist with check out purchases made online. Assist customer requests in Cart and Check out queue as an online Chat Representative
Kohls 07/2007 to 08/2013 Glendale, AZ
Sales Floor Associate
Greet and assist customers with selecting and completing purchases, Maintain fitting room areas, opened new store credit card accounts
EDUCATION
Gateway Community College Phoenix, AZ
April 1997
Court Reporting and Unit Secretary
Phoenix Job Corp Phoenix, AZ
October 1996
General Education Certificate and Clerical Certification
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