Data Entry Front Desk

Venita Golden

*** ******* ****

Memphis, TN. ****8

Cell 901-***-**** (Email) ************@*****.***

Professional Summary

A committed and customer-oriented professional with 12 years of experience delivering outstanding service. Skilled at resolving complex issues quickly, actively listening to customer needs, and building positive relationships to drive loyalty in dynamic, fast-paced environments.

Skills

Phone etiquette Data Entry

Sales Guest Services

Active Listening Time Management

Organization Clerical experience

Communication Computer skills

Social Skills Front Desk

Work History

Mid-South Cosmetology & Barber School

March 2019-present

Receptionist

•Overseeing daily operations and school activities of school personnel in admissions, education, financial aid, student services and administration.

•Overseeing Curriculum

•Providing leadership through strong team structure and communication

•Maintaining and improving student attendance and retention

•Motivating campus associates through recognition and career development

•Achieving school goals and establishing specific targets for budgeted student starts and placements

•Establishing partnerships within the community to facilitate placement and alternative training opportunities

Work History

Adecco -Memphis TN

September 2016-March 2019

Greet incoming customers. Make outgoing calls to set up meetings and appointments. File important documents, and data entry on computers. Keep office and lobby area clean.

Answers phone calls courteously

Guides guests and issues guest badges

Handles client complaints

Files documents

Maintains schedules

Plans business travel

Refills office supplies

Receives deliveries

Responds to customer inquiries

Education

High school diploma

Excel Center Memphis Goodwill - Memphis, TN

January 2016 to December 2021

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