Customer Service Client Support

Kighe Hunter

* ****** ***** ***********, ** *****

770-***-**** ********@*****.***

Professional Summary

Dedicated customer service professional with experience in front-office administration, financial transactions, and client support. Skilled in resolving inquiries, maintaining accurate records, and delivering a positive client experience in fast-paced environments. Known for professionalism, adaptability, and strong communication skills. Seeking to contribute to Maximus by providing high-quality customer service and accurate case support. Experience

Devyne Stephens Academy, Conyers, GA

Front Desk Receptionist / Secretary & Substitute Teacher Aug 2022 – Jan 2024

● Served as first point of contact for students, parents, and staff, managing phones, scheduling, and inquiries with professionalism.

● Processed and recorded tuition and fee payments with accuracy, ensuring financial accountability.

● Maintained confidential student records and correspondence, ensuring compliance and data accuracy.

● Provided substitute teaching support, adapting to multiple grade levels and maintaining order in the classroom.

Zen Bella Detox Spa, Decatur, GA

Store Manager & Detox Technician May 2019 – Aug 2021

● Scheduled client appointments and handled front-desk operations, creating a welcoming and organized environment.

● Processed daily financial transactions, maintained client records, and supported service documentation.

● Trained and supervised staff to uphold company standards and customer service expectations.

Amazon Warehouse, Atlanta, GA

Warehouse Associate Sep 2021 – Jul 2022

● Picked, packed, and shipped orders with accuracy and efficiency in a fast-paced setting.

● Demonstrated reliability and stamina by sustaining productivity during 12-hour shifts. Worldwide Flight Services (WFS), Huntsville, AL

Ramp Agent Nov 2024 – May 2025

● Coordinated time-sensitive cargo transfers while adhering to FAA and TSA compliance regulations.

● Maintained accurate documentation of freight and equipment usage, ensuring accountability.

Skills

● Customer Service & Client Support

● Payment Processing & Records Accuracy

● Communication & Interpersonal Skills

● Confidential Information Handling

● Scheduling & Calendar Management

● Problem-Solving & Adaptability

● Strong Work Ethic & Reliability

Education

Alabama A&M University, Normal, AL — Bachelor’s Degree (In Progress) Camp Jewell House, Lithonia, GA — High School Diploma

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