Sales Representative Customer Service

ALBERT CHILOT *** Chris Kelley Blvd, #****, Hutto, Texas 78634 Phone: 512-***-**** Email: *********@*****.***

PROFESSIONAL SUMMARY: Results-driven sales professional with a proven track record of driving revenue growth and leading successful product launches. Skilled in building strong client relationships, strategic planning, and leveraging marketing strategies to expand customer bases. Adept at resolving complex problems, managing accounts, and delivering exceptional customer service. Recognized for consistently exceeding sales targets and contributing to organizational success.

CORE COMPETENCIES:

Conflict Resolution

Strategic Planning & Execution

Client Acquisition & Retention

Customer Needs Assessment

Account Management

Social Media & Internet Marketing

Team Collaboration

Computer Proficiency

KEY ACCOMPLISHMENTS

Increased annual gross sales by 215% through strategic marketing and client engagement.

Developed direct mass mailings that grew the customer base by 50%.

Consistently recognized as a top performer with multiple sales awards, including the **Winner’s Circle Award**.

PROFESSIONAL EXPERIENCE:

02/2017 to Current- Direct Sales Representative - Suddenlink/Optimum (Altice USA), Georgetown, Tx

Spearheaded sales initiatives for cable, internet, and home phone services in newly built communities, achieving a 100% increase in sales transactions through strategic collaboration with the construction department.

Organized and executed community events to promote services, resulting in enhanced client acquisition and strengthened brand recognition.

Developed and implemented system improvements and streamlined processes for new communities, driving operational efficiency and customer satisfaction.

Partnered with company executives to identify and capitalize on new business opportunities, actively contributing to the sales process and revenue growth.

Recognized with the **Winner’s Circle Award** for consistently ranking as a **Top Sales Producer**.

07/2004 to 10/2016 - Direct Sales Representative - Time Warner Cable/Spectrum, Austin, Tx

Delivered exceptional sales performance, contributing to a 215% increase in annual gross sales through targeted marketing strategies and client engagement.

Designed and executed direct mass mailings, resulting in a 50% growth in customer base.

Collaborated with the construction department to launch services in new communities, achieving a 100% increase in sales transactions.

Planned and executed promotional events, enhancing community recognition and client acquisition.

Won multiple sales awards for outstanding performance and contributions to company growth.

EDUCATION:

Thomas Jefferson High School – Port Arthur, TX

Graduated in the **Top 10% of Class**

Austin Community College – Austin, TX

Studied Communications

Virginia College – Austin, TX

Cisco Engineering

Hardware & Software Engineering

Champions School of Real Estate – Austin, TX

Residential and Commercial Sales

Texas Real Estate Law and Contracts

Marketing Analysis and Strategies

Client Management & Lead Generation

PROFESSIONAL AFFILIATIONS

Pflugerville Football Hawks – Youth Football Coach

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