Medical Coding And Billing, Medical Management
Resume:
Gayle Young
Seasoned Medical Field Experience
Contact
Lothian, MD 20711
*************@*****.***
Objective
My goal is to provide excellent customer service in any aspect of the position I am in. I am a team player. Very detail oriented. Highly motivated to put in 110% daily.
Would love to work remotely as I feel more productive and can work any hours.
Education
Catonsville Community College
Baltimore County, Maryland
Certificate in Management
Classes
Key Skills
Marketing
Project Management
Budget Planning
Communication
Problem-solving
Awards
Manager of the Year 2001 for
exceeding budget by 3 million
Experience
March 2026 to present:
Chiropractic Assistant – Spine and Sport Annapolis
• Check patients in, collect copays, schedule
appointments.
• Check each patient’s account for balances due.
• Take patients to the room for stimulation, ultrasound or laser treatment.
• Work the outstanding billing amounts and work with the outside billing company to resolve all the issues
associated with billing.
• Training to be a certified chiropractic assistant through the medical board.
DECEMBER 2018 – SEPTEMBER 2023
Administrator - City General, Inc - Crofton
• Run Accounts Receivable report and work on
collecting money due.
• Work with VP to ensure bills are paid on time.
• Data entry includes invoices, etc.
• Payroll experience.
• Answer multiple phone lines.
OCTOBER 2022-APRIL 2023
Dispatcher – Anne Arundel County Sheriff’s Office
• Certified Maryland State National Crime Information Center (NCIC) CN2 training course
• Look up warrants and pull warrants from Commissioner
• Dispatch calls
• Track all deputies
• Answer phones
DECEMBER 2017- OCTOBER 2018
Patient Service Representative – Shady Grove Fertility - Annapolis
• Check in and check out patients.
• Collect copays and balances due.
• Answer multiple phone lines.
• Schedule Appointments.
• Monitor and print all incoming faxes.
• Prep charts for daily appointments.
JULY 2016 – JULY 2017
Receptionist – Dunkirk Animal Hospital – Dunkirk
• Scheduling appointments and surgeries. Help techs when needed.
September 2015 – June 2016
Calvert Memorial Hospital – Revenue Specialist – Prince Frederick
• Daily financial spreadsheet data entry.
• Distribute downloaded EOB’s to billing team to post. February 2016 – May 2016
CEO Administrative Assistant – Bowie-Severna Park, Prince Frederick
• Worked closely with CEO and clients scheduling
appointments for WC doctors and follow up
appointments to our office.
April 2014 – February 2015
Pre-Auth Team Leader – Chesapeake Medical Imaging - Annapolis
• Preauthorization for all high-tech imaging studies to ensure payment for procedures.
• Developed workflow for tracking incoming patients requiring preauthorization.
• Radiologist credentialing.
• Obtained new radiology insurance contracts.
• Involved with EHR compliance.
• PET scan billing daily.
• Assisted in billing prep for billing team.
January 2014 – March 2014
Howard Schultz, MD – Office Manager Trainee - Crofton
• 90-day training position to shadow current office manager who was retiring from practice.
• Daily operations of patient flow.
• Billing.
• Accounts Receivable.
• Payroll.
May 2008 – January 2014
Orthopedics and Spine Care – Dr. Roy Bands - Annapolis
• All billing for patient office visits and surgeries.
• Scheduled patient appointments and surgeries which included new patients, pre and post op visits, and follow-ups.
• Answered phones.
• Electronic Insurance filing and follow-up of
unpaid/rejected claims.
• Collections for past due accounts.
• Post insurance and patient payments.
• Handled all medical record requests.
January 2008 – April 2008
Annapolis Pediatrics – Receptionist - Annapolis
• Temporary position.
• Patients check in, check out.
• Answer Phones.
• Schedule appointments.
• Pull charts for daily schedule patients.
• Filing all patient charts after visits.
• Worked with nurses and doctors with patient flow. May 2007 – October 2007
Capital Woman’s Care – Practice Administrator – Washington, DC
• Daily operations of practice working with 8 physicians and 35 employees.
• Payroll.
• Accounts Receivable and Accounts Payable.
• Daily bank deposits.
May 2002 – April 2007
HealthSouth Radiology – Office Manager – Washington, DC
• Daily operations of radiology office.
• Payroll.
• Supervised staff of 12 in front office and radiology modalities.
• Financially responsible for meeting and exceeding budget.
June 2001 – April 2002
Orthopedics and Sports Medicine Center – Practice Manager - Annapolis – Bowie – Severna Park
• Working Senior Management Position.
• Supervision of 75 employes during daily operations for 3 sites.
• Payroll.
• Performance Appraisals.
• Employee work schedules.
• Patient Flow.
• 16 physician practice.
February 1993 – June 2001
American Radiology Services – Regional Manager – Annapolis, Prince Frederick, Lexington Park, Waldorf,
• Maintaining a multi-million-dollar budget for 3 hospital radiology facilities and 3 free standing radiology offices.
• Project manager for new site build outs.
• Monetary bonus of $10k for exceeding budget
expectations.
• Daily operations which included payroll, hiring, firing, monthly staff meetings, performance evaluations.
Contact this candidate