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Customer Service Business Analyst

Location:
Fate, TX
Salary:
$75000 to 85000
Posted:
September 05, 2025

Contact this candidate

Resume:

Mark Dyess

Accountant – Controller -Accounting Manager – Senior Staff

Fate, TX

****.********@*****.***

214-***-****

Email preferred communication

Authorized to work in the US for any employer

Work Experience

Accountant

JUST RIGHT LAWNS - Austin, TX

April 2018 to August 2019

• Handled all accounting functions via Quickbooks On Line with the exception of payroll which was contracted with an outside service. Retired from full time accounting 8-22-19.

Contract Accountant

The Karis Group Inc

November 2017 to February 2018

• Managed AP, Billing, financial statements, reconciliations, management decisions. This job was 'stop gap' for a person who was on maternity leave.

• My key accomplishment was to fulfill the continuation of job complete, which was accomplished.

Comptroller

Frontier NanoSystems LLC - Austin, TX

August 2016 to June 2017

• Managed all accounting functions, reporting and financial statements

• Budgeting, forecasting and analysis

• Vendor and banking relations

• Investor relations and entertainment

• My key accomplishment was to take financial leadership and form a functional viable reporting accounting department

Business Analyst

SELF-EMPLOYED - Austin, TX

October 2012 to June 2014

• Business consulting in the areas of accounting, business management, business efficiency analysis,

• Data input

• Business acquisition and other areas of business overview

• . Business analysis, complete financial cycle and financial analysis, personnel and procedure evaluation.

• . My key accomplishment was to enable businesses to formulate viable decisions as to their direction and efficiency

Comptroller

HCOP LLC - Austin, TX

June 2011 to October 2012

Responsible for an accounting staff (3) supervision and the entire accounting and financial functions of a parts distributorship and a retail outlet.

• Managed all accounting functions, reporting and financial statements

• Budgeting, forecasting and analysis

• My key accomplishment was to take financial leadership and form a functional viable reporting accounting department, until a permanent comptroller could be found.

Field and Customer Service Representative

C-Systems Software Inc - Arlington, TX

February 1994 to May 2011

• Phone and field customer support

• 400 field installations and training sessions

• B2B seminars

• web broadcasts

• private training sessions

• Resolution of customer service matters in person, over the web and by phone • Content of training was proprietary software and related accounting

• .Lead Trainer/technician.

• My key accomplishment was to learn and excel in a business where I had no experience and rise to the top of the organization in my field.

Education

BBA in Accounting Finance East Texas State University 1982

Skills

• Accounts Payable

• Bookkeeping

• Budgeting

• Excel

• Outlook

• Quickbooks

• accounting

• Data Entry

• GAAP

• Microsoft Excel

• Accounts Receivable

• General Ledger

• Billing

• QuickBooks Desktop-On Line (7 years) • 10 Key Calculator

• Office Experience

• Microsoft Word

• Customer Service

• Driving Experience

• Basic Math

I have a strong background in finance and accounting, with experience in budgeting, forecasting, bookkeeping, and billing. I have a BBA degree and have worked in various roles such as accountant, comptroller, and controller. I also have experience in acquisition and investor relations. I have recently retired and are now seeking a part-time or consulting role in the finance industry, with a focus on budgeting and forecasting. Possible job titles for this professional could include Financial Analyst, Budget Analyst, Controller, or Financial Consultant. I would be interested in industries such as finance, accounting, or entertainment, where I can utilize my skills in budgeting, forecasting, and bookkeeping. I also have experience with QuickBooks and desktop accounting software, making me a valuable asset for any company looking for a detail-oriented and experienced finance professional

http://www.linkedin.com/in/markdyess



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