Scrum Master Continuous Improvement
Resume:
MAVIS A. MORETON
*****.*****@*******.***
College Station, Texas
Professional
Summary
Results-driven IT Professional and Advanced Scrum Master with over 10 years of experience leading cross-functional teams to deliver complex technology initiatives. Proven expertise in Agile transformation, team coaching, and fostering high-performing Agile environments to achieve business objectives. Adept at implementing Agile frameworks (Scrum, Kanban, SAFe) and leveraging exceptional leadership and communication skills to drive collaboration, transparency, and continuous improvement. Skilled in aligning technical execution with strategic goals, ensuring on-time delivery of high-quality products and services.
Core Competencies
Agile Frameworks & SDLC Methodologies: Scrum, Kanban, SAFe, Waterfall-Agile Hybrid
Agile Tools: Jira (User & Admin), Rally, VersionOne, Azure DevOps, TFS, Confluence
Project Management Tools: MS Project Professional, MS Project Server
Documentation & Collaboration Tools: SharePoint, Microsoft Visio, DocSpace, OneNote
Leadership & Coaching: Agile Coaching, Team Mentoring, Cross-Functional Collaboration
Key Skills: Sprint Planning, Backlog Refinement, Retrospectives, PI Planning, Risk Mitigation, Continuous Improvement
Professional Experience
Advanced Scrum Master
Kroger Digital & Technology – Cincinnati, OH
12/2019 – Present
Led Agile transformation efforts for a large-scale program focused on enhancing customer experience across mobile, web, and online payment platforms.
Coached and mentored Scrum Masters, Product Owners, and cross-functional teams on Agile principles, fostering a culture of collaboration and continuous improvement.
Facilitated Scrum ceremonies, including daily stand-ups, sprint planning, backlog refinement, retrospectives, and sprint reviews, ensuring adherence to Agile best practices.
Partnered with Product Owners and Technical Product Managers to create, prioritize, and refine user stories, aligning development efforts with business objectives.
Identified and mitigated risks, ensuring projects adhered to sprint goals and delivered value on time.
Implemented Agile tools and processes, improving team velocity by 20% and reducing delivery cycle time by 15%.
Collaborated with development teams and architects to ensure alignment with SDLC best practices, including API design, CI/CD pipelines, and test-driven development.
Coached teams on defining "Definition of Ready" and "Definition of Done," enhancing code quality and reducing defects.
Senior Scrum Master
Farmers Insurance – Cleveland, OH
03/2019 – 11/2019
Transformed newly formed teams into high-performing Agile teams by coaching on Agile mindset, practices, and tools.
Facilitated PI Planning sessions and Scrum of Scrums, ensuring alignment across multiple teams and stakeholders.
Drove the adoption of Agile frameworks, resulting in a 25% improvement in team productivity and faster time-to-market.
Collaborated with Product Owners to refine and prioritize product backlogs, ensuring alignment with business priorities.
Removed impediments and resolved cross-team dependencies, enabling teams to achieve sprint goals consistently.
Partnered with Product Owners and Technical Product Managers to create, prioritize, and refine user stories, aligning development efforts with business objectives.
Lead Scrum Master
TD Bank – New York, NY
12/2015 – 01/2019
Led multiple Scrum teams in the delivery of enterprise-level financial products, ensuring compliance with Agile principles and organizational goals.
Facilitated Agile ceremonies and coached teams on Agile practices, improving team maturity and velocity by 30%.
Managed resource allocation, budget tracking, and risk mitigation for large-scale projects with competing priorities.
Partnered with stakeholders to align product vision and roadmap with technical execution.
Introduced Agile metrics (velocity, burn-down charts) to track progress and identify areas for improvement.
Removed impediments by keeping track of sprints and worked with collocated and distributed teams to set goals and impact measurements that align with department and companywide strategy
Scrum Master
Walmart – New York, NY
10/2014 – 11/2015
Facilitated Scrum ceremonies for geographically distributed teams, ensuring seamless collaboration and communication.
Coached teams on Agile principles, improving team alignment and delivery consistency.
Managed and tracked sprint progress using Jira and Confluence, ensuring transparency and accountability.
Collaborated with Product Owners to refine user stories and define sprint goals.
Fostered strong team values, created an environment where teams were self-organized and continued to explore and implement ways to improve.
Senior Business Analyst / Scrum Master
Eco Bank – Accra, Ghana
08/2013 – 07/2014
Transitioned teams from Waterfall to Agile, introducing Scrum practices and tools to improve project delivery.
Facilitated backlog grooming, sprint planning, and retrospectives, ensuring alignment with project goals.
Conducted Agile training sessions for team members, fostering a culture of continuous improvement.
Collaborated with stakeholders to gather requirements, create user stories, and prioritize backlog items.
Education
Master’s in Development Studies – Project Management
Ohio University – Ohio, US Graduated: 04/2017
Bachelor of Business & Technology
African University College of Communication – Accra, Ghana Graduated: 06/2012
Certifications
ICP-ACC (Agile Certified Professional - Agile Coaching)
ICP-ATC (Agile Certified Professional - Agile Team Facilitation)
Expert Scrum Master Certified (ESMC)
Certified Scrum Master (CSM)
PMI-ACP (Agile Certified Practitioner)
Scaled Agile Framework (SAFe) Agilist
Scrum Fundamentals Certified (SFC)
Key Achievements
Spearheaded Agile transformation initiatives, leading to a 25% improvement in team productivity and faster time-to-market.
Coached and mentored over 10 Agile teams, increasing Agile maturity and achieving consistent sprint goals.
Successfully implemented Agile tools (Jira, Rally) and processes, reducing manual overhead by 30%.
Reduced delivery cycle time by 15% through the adoption of CI/CD pipelines and test-driven development practices.
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