Commercial Insurance Account Manager
Resume:
S E A S O N E D B U S I N E S S
L E A D E R
SHERRY
CORLEY
Strategic Operations Management
Executive-Level Decision Making
Commercial Insurance Account
Support
Client Relationship Management
High-Volume Documentation &
Data Accuracy
Contract & Policy Compliance
Claims Submission & Follow-Up
Financial Oversight & Budget
Management
Vendor & Stakeholder
Communication
Staff Leadership & Team
Collaboration
Deadline-Driven & Detail-Oriented
SKILLS
705 Windrock Dr. Windcrest,
Texas, 78239
**************@*******.***
Experienced professional with 37+ years in finance, operations, and account management, including executive leadership and commercial insurance support. Seeking to leverage strong organizational, client service, and administrative skills in a senior support or operations role within a collaborative team environment. OBJECTIVE
EXPERIENCE
HUB International – Texas Transportation Division- 2022-2025 Coyote Canyon Truck Accessories & Custom Welding- 2013- 2025 ASSISTANT ACCOUNT MANAGER
Supported Account Managers in servicing large commercial fleet insurance accounts, including policy renewals, endorsements, and certificate issuance.
Managed updates to agency systems and client records, ensuring accurate tracking of vehicles, drivers, and coverage changes throughout policy periods.
Assisted with claims submissions, renewal marketing, and loss run tracking to support risk analysis and account retention. Maintained high service standards through timely communication, document preparation, and coordination across underwriting and carrier portals.
Demonstrated a proactive approach to learning insurance best practices, technology systems, and transportation-specific risk requirements to support client success.
OWNER OPERATOR
Oversaw day-to-day operations, ensuring timely service delivery, high-quality craftsmanship, and a smooth customer experience across fabrication and installation services.
Directed financial operations including budgeting, pricing strategy, and cost controls to maximize profitability across fabrication and installation services.
Developed and maintained relationships with leading truck accessory suppliers and commercial brands to ensure product quality and negotiated favorable terms.
SC
CONTACT
references available upon request
EXPERIENCE (CONTINUED)
AFLAC- 2009- 2013
Fiesta Auto Center- 1994- 2008
INSURANCE AGENT
Drove new business development through outside sales of employee benefits, consistently exceeding quotas and ranking among top producers. Promoted to Assistant Sales Manager (ASM), mentoring and training new agents to improve sales effectiveness and client acquisition. Built and managed strong client relationships with small-to-mid-sized businesses, resulting in high retention and referral business. Earned multiple accolades and top-performer awards, including recognition in national and regional sales contests. Delivered consultative presentations to executives and HR leaders, tailoring benefits solutions to meet organizational needs.
FINANCE DIRECTOR
Structured and sold automobile loan packages to multiple financial institutions, ensuring competitive terms and maximizing dealership profitability.
Oversaw all financial transactions and contracts in transit, expediting funding processes and maintaining consistent dealership cash flow. Managed daily operations of the finance department, including compliance with lending guidelines and dealership policies. Supervised and trained finance and administrative staff, promoting efficiency, accuracy, and strong customer service within the department.
New York Life Insurance / Farm Bureau Insurance- 1988-1994 MULTI-LINES INSURANCE AGENT
Sold and serviced a broad portfolio of insurance products, including life, auto, home, and commercial lines, tailored to meet individual and business client needs.
Built and maintained a strong client base through consultative sales, policy reviews, and exceptional customer service.
Ensured compliance with state regulations and company underwriting standards while consistently meeting or exceeding sales goals. Spearheaded customer service operations, building a loyal client base through responsive communication and personalized service. Oversaw sales promotions and local marketing, including special rebates and offers to drive foot traffic and boost revenue. Managed all Payroll & HR functions including hiring, training, scheduling, performance oversight, administered company payroll, employee records, and compliance with state and federal employment regulations. EDUCATION
HIGH SCHOOL DIPLOMA
Belen High School
GENERAL DEALERSHIP
MANAGEMENT (GDM) PROGRAM -
1999
National Auto Dealers Academy
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