Phone: 423-***-****
e-mail: *************@*******.***
Apartment 1019 Chattanooga, TN 37421
Traci A. Rowland
Objective
To move forward in a challenging and exciting career while utilizing my leadership, vision, and career experience to achieve team-oriented goals, while allowing me the opportunity to share/educate and to be successful within an organization.
Professional experience
Steam Logistics
2021-2025
Billing coordinator
Auditing and sending correct invoices through Salesforce, attaching Proof of delivery receipts, and ensuring all is correct for Clients.
Communicating with Brokers if they have any questions on invoices being sent to clients
Promoted to
Staff Accountant
Auditing and approving invoices thur Navix system and referring to Salesforce
Attaching the correct Pod to the invoice, making sure all is correct
for client
Pilgrims
2019-2021
Payroll payroll clerk
Entering employees' time through ADP - sick time, vacation time, etc.
Also, keeping a balance of Payroll on the spreadsheet and sending to the management team every week
Answering any questions of employee paychecks.
2018-2019
National Seating and Mobility
Payroll administrator
Entering Employee time through ADP - sick time, vacation time ect.
Also, answering any questions they may have on their payroll
1997- 2018 US Xpress Enterprises Inc. Chattanooga, TN
Position: Payroll Administrator II : Responsibilities include the following:
All phases of payroll processing for over 2,000 employees across eight separate facilities nationwide.
Provide associate assistance and resolutions with all questions regarding their payroll needs.
Provide payroll system support to internal staff and payroll team.
Train internal support staff.
Process garnishments, legal court documents, and process child support payments as required.
Provide all necessary payroll reports.
Payroll is processed using the Infinium Payroll System running on an AS400 payroll system.
1995-1997 Goody’s Family Clothing Co. Inc. Chattanooga, TN
Position: Assistant Manager: Responsibilities include the following:
Management and training of the entire cashier associate staff.
Verifying all balances of registers and charges on a routine daily basis twice a day.
Provided all necessary management reports.
Inventory tracking.
Involved in all aspects of managing the store overall.
I held top security clearance for making all deposits, and managing AR/AP for management.
1994-1995 Sam’s Wholesale Club – Duluth, Georgia
Position: Membership Specialist: Responsibilities include the following:
Creating memberships for all public and corporate clients.
Explaining all benefits and regulations of memberships to individuals as well as groups of employees for a corporation.
Sales and marketing for obtaining new memberships.
Telemarketing services and obtaining set monthly quotas for client contacts.
I was also cashier supervisor for back-ups and vacations as I held that position previously at another Sam’s location noted below. This included organizing 20 full time and 10 part time cashiers.
Performed supervisor duties for example, check voids, problem solving for all computer equipment, and all areas of customer service requiring a request for a manager.
Attended all membership and team building business meetings.
1985-1990 Sam’s Wholesale Club – Lubbock, Texas
Position: Cashier Operator: Responsibilities included the following:
Assisted in all areas of start-up as this was a brand new location for this company.
Cashier/ customer ser vice
General cashier duties.
Accounting f/ my assigned computer terminals.
Annual inventory.
Followed up with cashier supervisor training for all employed cashiers who included training, management of staff, supervisory duties, and general supervisor assistance noted above in regards to cashier supervisor duties.
Began training in membership management.
1985 South Plains College Lubbock, Texas
BA Business Administration
1992-1994 Texas Tech University Lubbock, Texas
Business/ Marketing Administration