Entry-Level Business Operations
Resume:
James Liburdi
Miami, FL 33145 813-***-**** **************@*****.***
SUMMARY
Dynamic and results-driven business owner with over 8 years of experience leading and scaling successful ventures. Proven expertise in strategic planning, operations management, team leadership, and financial oversight. Adept at identifying growth opportunities, optimizing processes, and delivering exceptional customer value. Motivated and detail-oriented with strong organizational and communication skills. Proven ability to learn quickly, work collaboratively, and adapt to new challenges. Seeking an entry-level position where I can contribute to a team and grow professionally.
EDUCATION
2015- Master of Business Administration, Saint Leo University
2012 – Bachelors Of Science Business Management, University of South Florida
CERTIFICATION
Notary Public for state of Texas
EMPLOYMENT HISTORY
Owner
Oceanwave Hair Restoration & Wellness – Coral Gables, FL
March 2024 – June 2025
Launched and successfully operated a specialized hair restoration clinic offering on-surgical advanced treatments such as PRP therapy, Exosomes, and Mesenchymal Stem Cells
Oversaw all aspects of business operations including strategic planning, budgeting, hiring, staff management, and regulatory compliance.
Built a high-performing team of licensed medical professionals and support staff, fostering a culture of excellence and client-centered care.
Developed and implemented customized treatment plans, resulting in high client satisfaction and retention rates.
Managed marketing and brand strategy, including digital campaigns, SEO, and social media, contributing to over $750K revenue in client acquisition in first year.
Maintained vendor relationships and negotiated supply contracts to ensure quality materials and cost efficiency.
Ensured clinic adhered to all health and safety regulations and maintained proper medical documentation and licensing.
Managed sale process which equated to a six-figure payout
Achieved consistent business growth, scaling operations and increasing monthly revenue by a minimum of 12% each month
Owner
The Patch Boys of Austin- Round Rock, TX
May 2018- June 2023
Founded and operated a successful drywall business specializing in residential patchwork, repairs, and small-scale remodeling projects.
Delivered high-quality drywall installation, repair, and finishing services, including hole patching, water damage repair, texture matching, and paint prep.
Managed end-to-end project workflows from client estimates and scheduling to on-site execution and final walkthroughs.
Built a strong reputation for reliable service, attention to detail, and clean job sites, resulting in consistent word-of-mouth referrals and repeat business.
Oversaw day-to-day business operations including invoicing, materials procurement, marketing, and customer service.
Trained and supervised small crews on safety practices, tool use, and workmanship standards to ensure project efficiency and quality control.
Developed strong relationships with homeowners, property managers, and local contractors, contributing to steady business growth.
Maintained compliance with local building codes, safety regulations, and insurance requirements.
Managed sale process which equated to a six-figure payout
Manager/Minority Owner
Brandon Pizzeria- Brandon, FL
September 2014- November 2017
Co-led operations of a high-volume pizza restaurant, combining hands-on management with strategic ownership responsibilities to drive growth, efficiency, and customer satisfaction.
Recruited, trained, and supervised a diverse team of kitchen and front-of-house staff, improving employee retention and enhancing service consistency.
Oversaw food and labor cost management, resulting in a 6% increase in profit margins through optimized scheduling and supplier negotiations.
Developed and executed local marketing initiatives—including digital promotions, loyalty programs, and community events—that boosted customer traffic by 18]% within 12 months.
Managed vendor relationships and inventory controls to ensure fresh, cost-effective ingredient sourcing while minimizing spoilage and waste.
Spearheaded improvements to operational workflows and point-of-sale systems, reducing order turnaround times and streamlining dine-in and takeout services.
Maintained full compliance with health and safety regulations, earning high marks during inspections and sustaining a clean, safe dining environment.
Played a lead role in menu development and quality assurance, ensuring consistency and innovation in offerings based on customer feedback and market trends.
Built a loyal customer base through personalized service, community involvement, and a strong brand identity, resulting in increased word-of-mouth referrals and repeat business.
SKILLS
Quickbooks Accounting Software
Microsoft Outlook, Word, Excel & PowerPoint
Accounts Payable & Receivable
Problem Solving
General Management
Multi-tasking
Time Management
Customer Service
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