Care Coordinator Medical Assistant

DANIELLE M. NEVEL,

Nescopeck, Pa. ***** 272-***-**** **********@*****.***

Highly organized, resourceful, and compassionate professional transitioning from full-time caregiving to a meaningful career in healthcare. Brings proven ability to manage complex tasks, prioritize effectively, and solve problems under pressure—skills developed through years of dedicated experience as a stay-at-home mom. Eager to apply exceptional multitasking, time management, and interpersonal abilities in roles such as Medical Assistant, Patient Care Coordinator, or Medical Receptionist. Committed to delivering quality care, maintaining patient confidentiality, and creating a supportive, welcoming environment for all patients while contributing positively to a dynamic healthcare team.

RELEVANT WORK EXPERIENCE

Stay-At-Home Mother/Household Manager

• Developed strong time management and organizational skills by coordinating multiple family schedules, appointments, and daily routines.

• Managed household budgeting, expense tracking, and long-term financial planning.

• Volunteered consistently for school functions, community events, and fundraisers, showcasing leadership, event coordination, and teamwork.

• Provided full-time caretaking support for a family member, assisting with Activities of Daily Living

(ADLs) including hygiene, nutrition, and mobility.

• Communicated with healthcare providers, tracked medications, monitored symptoms, and advocated for appropriate medical care.

• Maintained accurate records of medications, appointments, and treatment plans, demonstrating attention to detail and confidentiality.

• Coordinated transportation and scheduling for family medical and dental visits, ensuring timely care and follow-up.

• Supported remote learning and extracurricular activities, strengthening problem-solving and multitasking capabilities.

• Practiced crisis management and conflict resolution in high-stress situations, maintaining a calm and solution-focused approach.

• Adapted quickly to changing priorities while maintaining a structured and supportive home environment.

• Developed and maintained digital calendars, reminder systems, and checklists for efficient household and caregiving operations.

• Demonstrated empathy, patience, and resilience, all of which are crucial in caregiving and patient-facing roles.

Residential and Commercial Cleaning

• Provided professional cleaning services for residential and commercial clients, ensuring high standards of cleanliness and client satisfaction.

• Developed customized cleaning plans to meet individual client needs and expectations.

• Managed client relationships, scheduled appointments, and maintained consistent communication to ensure repeat business and referrals.

• Demonstrated strong attention to detail and thoroughness in performing deep cleaning, sanitizing, and organizing tasks.

• Maintained high levels of reliability, professionalism, and discretion in all client interactions.

• Handled inventory of cleaning supplies and equipment, ensuring proper usage and restocking as needed.

• Ensured compliance with health and safety standards in both residential and commercial environments.

• Adapted quickly to changing client needs and scheduling demands while maintaining quality service delivery.

DANIELLE M. NEVEL NESCOPECK, PA 272-***-**** ***************@*****.*** PAGE 2 Administrative Associate

• Answered and directed phone calls and emails related to medical benefits, claims, and provider inquiries with professionalism and confidentiality.

• Processed expense reports, reconciliations, and assisted with basic bookkeeping aligned with healthcare compliance standards.

• Created and maintained accurate Summary of Benefits documents for various insurance plans and ensured timely updates.

• Scheduled meetings, conference calls, and travel arrangements for executives, field staff, and provider liaisons.

• Verified insurance coverage and coordinated with providers, billing departments, and patients to resolve discrepancies.

• Maintained and organized confidential patient and provider files in compliance with HIPAA regulations. Warehouse Laborer

• Received, inspected, and logged incoming and outgoing shipments ensure accuracy and quality.

• Worked inbound and outbound in the distribution centers.

• Picked, packed, and prepared customers, sale rep’s, and clients custom orders for shipment.

• Met daily fulfillment targets.

• Operated pallet jacks safely move inventory within the warehouse. WORK HISTORY

Stay-At-Home Mother/Household Manager, Nescopeck, PA 2011 – Present Residential & Commercial Cleaning, Self-Employed, Nescopeck, PA Administrative Associate, One Source Temp, Bloomsburg & Danville, PA Warehouse Laborer, Staff Mark Temp Agency

EDUCATIONAL HISTORY

2015 – Present

Health Field – Luzerne County Community College, Nanticoke, PA – Semester Credits 2008 – 2010 Massage Therapist Diploma – Allied Medical and Technical Careers, Forty Forte, PA 2004 Cosmetology License - Empire Beauty School, Shamokin, PA CERTIFICATIONS

1997 – 1998

• CPR & AED – 02/2025 • Direct Care Staff & Competency Training – 02/2025 U.S. Career Institute Certification CCMA

G.P.A 4.0

Earn Date: December 2025

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