Forklift Operator Client Service

MR. RONALD HICKS

***************@*****.*** 202-***-****

OBJECTIVE

Through my diverse professional encounters, I have scored and obtain the ability to manage multiple tasks, duties and responsibilities. I am versed and proficient with 20 plus years’ experience. My efficiency with addressing clients and associates inquires and needs is amazing. I’m always thriving to ensure and obtain satisfaction in all aspects of my career. Skills

Supply and Equipment arrangement Forklift Operator Zebra Mobile Scanner Powered Industrial Truck Operator Pallet Jack Operator Community Development Collective Work Candidness Communication Process Improvement Organizational Skills Client Service Principles PROFESSIONAL EXPERIENCE

All In All, Home Care, VA 2022- Present

Companion, DSP

• Interacting with clients to help with their social needs

• Assisting clients with activities such as eating and grooming

• Planning social activities and ensuring client can keep up with hobbies and other enjoyable activities

• Performing routine chores such as dishes, cleaning, washing, making the bed, and dusting

• Ensuring that client maintains their medical routine and uses the right medication

• Supporting clients with their emotional or physical issues

• Running errands such as shopping for groceries, handling bills, or writing letters Metropolitan Healthcare Services Woodbridge, VA 2021- 2022 Patient Safety Associate

• Under the direction of the RN provided companionship duties for hospitalized patients to ensure patient safety

• Continuously observed the patient’s activity and behavior to ensure a safe and comfortable environment

• Communicated on a regular basis with the RN and reported changes in patient condition, problems, concerns and/or visual observations

• Assist the RN/CNA with linen changes and repositioning the patient

• Maintained patient environment in a safe and orderly manner

• Accompanied patient to medical procedures and tests

• Maintained observation of the patient during the procedures and tests

• Ensured coverage by the RN or designee prior to leaving patient unattended

• Documented duties performed in the electronic medical record (EMR)

• Performs other duties as assigned

MR. RONALD HICKS

***************@*****.*** 202-***-****

Amazon Springfield, VA 2020- 2022

Delivery Driver

• Received and put away inventory

• Prepared customer orders and pack them up

• Loaded boxes into trucks for shipment

• Used scanners to read bar codes on products

• Viewed prompts on screens and followed the direction for some tasks

• Troubleshooted problems

• Ensured product met quality requirements

• Operate powered industrial trucks (PIT) such as a forklift or pallet driver Good Neighbor Community Services Arlington, VA 2019- 2020 Direct Support Professional

• Communicated with Case Manager assigned to patient

• Provided direct care to patients with intellectual and developmental disabilities.

• Monitored and documented activity and behavior of patient

• Provided and performed home management.

• Provided and maintained safe environment for patient

• Followed safety procedure and protocols

• Accompanied and assisted patient with scheduled appointments and errands

• Maintained and abided personal and medical information per HIPPA KEANY Produce Hyattsville, MD 2015- 2017

Delivery Driver

• Performed Inspection of Cargo

• Followed safety procedure and protocols

• Performed inspection of vehicle and reported vehicle maintenance if needed

• Communicated with Staff and Truck drivers for assigned routes

• Reviewed and monitored the upcoming inventory shipment

• Managed the delivery for clients

NOVA Express Movers Falls Church, VA 2013- 2015 Delivery Driver

• Performed inspections for damages and defective products

• Followed safety procedure and protocols

• Managed Supply orders

• Maintained inventory of products and materials

• Coordinated shipment deliveries

• Provided status of shipment to clients

• Constructed and assembled products for client

MR. RONALD HICKS

***************@*****.*** 202-***-****

Nadeau Furniture Alexandria, VA 2012- 2013

Sales Agent

• Greeted clients and customers

• Provided information on products and materials

• Facilitated product purchases

• Maintained inventory of products and materials

• Coordinated shipment deliveries

• Provided status of shipment to clients

• Coordinated product displays

Office Movers Temp Service Alexandria, VA 2005- 2008 House Keeper

• Greeted clients and customers

• Followed safety protocols for the use of cleaning products

• Accommodated specific cleaning request from clients

• Maintained inventory of products and materials

• Coordinated shipment deliveries

• Provided cleaning such as dusting, vacuuming, mopping

• Organized rooms, designated rooms for events

• Managed inventory of cleaning supplies

Cashier

• Greeted clients and customers

• Provided pricing on products and materials

• Facilitated product purchases

• Maintained inventory of products and materials

• Coordinated shipment deliveries

• Provided status of shipment to clients

• Coordinated product displays

Commercial Logistics Officer

• Performed inspections of damages and defective products

• Managed supply orders

• Maintained inventory of product, equipment and materials

• Attained schedule of shipments

• Coordinated shipment deliveries

• Identified issues with shipment and facilitated solution EDUCATION

GED University of New York

Hair Academy Barbering School

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