Todd Brown
Healthcare RCM, Feature Development, Off-shore team experience
Professional Summary
A product design, business development and industry visionary with over 25 years of healthcare information systems product management and executive experience, who has successfully led teams and brought cutting edge products to market and contract in four different healthcare verticals. Offering a unique combination of industry knowledge and personal relationship and communication skills with the flexibility to be successful in product management, marketing, sales support, and business development.
Work History
MEDHOST - Director of Financial Product Management Franklin, TN
12/2020 – June 2025
Own product strategy and execution for HIM, RCM, and community outreach verticals, delivering advanced revenue cycle tools to hospitals and IDNs.
Led development of three new products from inception to beta and GA, revitalizing aging platforms with modern technology. Wins included a cloud-based coding worklist, a rules based denial management system and an AR back-office (CBO Model) worklist.
Spearhead roadmap creation, business cases, beta programs, and cross-unit alignment, resolving resource conflicts and prioritizing high-impact client needs.
Serve as primary industry and client liaison; advise C-suite on market positioning and growth opportunities.
Author thought leadership blogs and guide internal teams through product and client success training.
Vortex Analytics - Vice President of Product Management Knoxville, TN
07/2017 – 04/2020
Directed market and product strategy for an ML-driven denial management platform (with an NLP component).
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Bold Profile
Skills
AI Modeling
Natural language processing
Atlassian/Jira
Github
Product Management
Strategic planning
Agile SDLC
Project management & Coordination
Data-driven decision making
Employee development
Market research
Business planning
Contract and vendor management
Business development
Contract negotiation
Education
Tusculum University
Greeneville, TN
Bachelor's Degree: Management,
Computer Science, Creative Writing
T B
Managed full product lifecycle in Agile, from customer discovery to release, and prioritized client enhancements.
Developed GTM messaging and managed marketing partners; vetted business opportunities and supported all BD/sales efforts.
Led selection/negotiation of platform hosting partner (Rackspace) and served as company HIPAA officer.
Managed PM, marketing, and internship teams, reporting to President/COO.
Consultant – Covenant Health
Knoxville, TN
04/2020 – 12/2020
Responsible for defining requirements for system updates on Covenant’s Denial Management System.
Developed requirements for a release of information system. QualMetrix - Director of Product Strategy
Miami, FL
05/2014 - 07/2017
Defined product roadmap and vision for analytics solutions supporting provider quality reporting and payor HEDIS..
Collaborated with advisory boards, industry groups, and clients to craft business cases, requirements, and user stories.
Championed partner integrations to identify care management candidates via predictive analytics.
Reported directly to CEO, driving strategic direction and sales support initiatives.
ICA - Product Manager
Nashville, TN
08/2012 - 05/2014
Developed software requirements and GTM strategies for HIE solutions.
Performed competitive analysis and ensured compliance alignment; reported to CMIO.
Premise/Eclipsys/Allscripts - Director of Product Management Farmington, CT
11/2006 - 08/2012
Led a team of 17 across upstream/downstream marketing and QA for patient flow solutions on desktop/mobile.
Closed the company’s largest deal (Duke University, $1.4M TCV), contributing to successful acquisition by Eclipsys. Publications
Surgical Services Management
“Affecting Patient Care With
Perioperative Clinical Pathways”.
OR Manager
“No Margin – No Mission”
Core Competencies
Product Strategy & Road mapping
Revenue Cycle & Population Health
Solutions
Business Development & Contract
Negotiation
Voice of Customer & Market
Analysis
Team Leadership & Employee
Development
Agile Product Lifecycle Management
Financial Oversight & Reporting
Regulatory Compliance (HIPAA)
Strategic Partnerships & Go-to-
Market Execution
Certifications
Lean Technology Strategy: Running
Agile at Scale
Community Service
Knox County Schools Professional
Advisory Board
Community Basketball Coach
Church Stewardship Team
Church Staffing Committee
Church Middle School Teacher
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